Xplore outages and service status in Joe Batt's Arm-Barr'd Islands-Shoal Bay, Newfoundland and Labrador

Problems in the last 24 hours in Joe Batt's Arm-Barr'd Islands-Shoal Bay, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Joe Batt's Arm-Barr'd Islands-Shoal Bay, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jarvisa2002 (@jarvisa2002) reported 1 minute ago

  Do you even have tech support available?! I called in an wait for 46 minutes this morning. 1 hour 15 minutes tonight, and at 20 minutes now with no response! This is unacceptable! I'm so ready to leave this service. 😡 @xplore_ca

• 
  J Snow (@DrewPeacock705) reported 4 minutes ago

  @xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.

• 
  Shannon Bileski☈ (@shannbil) reported 5 minutes ago

  @annoyed_wpg @xplore_ca Google the CA Manitoba lawsuit. Wish I hadn't thrown away all my records of how ****** the service was before switching to Starlink. Oy!

• 
  Fur kid Mom 🇨🇦🇬🇱🇺🇦 (@sue_platts) reported 6 minutes ago

  @xplore_ca 35 mins on hold at 7:30 am cdn’t take one more round of that horrible, speaker blown sounding music.

• 
  Death (@JasonDeath187) reported 7 minutes ago

  @xplore_ca I'm not sure you can help me, but my Xbox says to use IPV6. Is that available with your service and how do I go about getting it?

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 8 minutes ago

  @xplore_ca You need to be a premium user in order to send private messages on this platform. I've contacted my credit card company to cancel payments to your company. I will no longer be needing your services.

• 
  Allan Wilson (@uncleal13) reported 9 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  G. Louise (@Shuswapgigi) reported 11 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  Derek McLean (@dmclean82) reported 12 minutes ago

  @xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

• 
  AtomicHydra (@atomic_hydra) reported 13 minutes ago

  @xplore_ca Kinda funny how you treat customers that pay absurd amounts. You guys are losers.