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Xplore

Xplore Outage Report in Kelowna, British Columbia

Why is my Xplore service not working?

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Anon68049697
    ✨Clearing tags✨ (@Anon68049697) reported

    @Xplornet Whats up with the wifi in prince edward county, its just not working. any clue when it will be back up?

  • Arjentine
    Just Arjentine (@Arjentine) reported

    This will be the 3rd time that our phone service from @xplornet has been discovered not working after someone tried to call us and then afterwards let us know. That is besides the rain-fade Internet and garbled voice messages. #poorservice

  • Arjentine
    Just Arjentine (@Arjentine) reported

    @Xplornet We attempted to contact you via email yesterday and were sent a troubleshooting guide. It did not help. After some googling, we figured it out on our own (it was the router). I am still unhappy with this service (not directed at the innocent social media person ofc).

  • freedomdotca
    Freedom Dot CA (@freedomdotca) reported

    @Taylor18Petty @Xplornet None. Apparently it's an upstream issue effecting the whole area...

  • Ashhketchum69
    Ash Monture (@Ashhketchum69) reported

    @MeganMcLaren3 @Xplornet Yeah it’s been down for awhile here. Terrible. Do better @Xplornet

  • Irngutaq2
    Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    @prinzadelbart @FrankReardon1 @3Ayaruak My service is not too bad for reliability. It might be slower with less GB than Frank's though, Xplornet let me know before I'm not in the same zone for their newer satellite

  • thatdudenxtdoor
    thatdudenextdoor (@thatdudenxtdoor) reported

    Dear @elonmusk : My rural internet (Xplornet) is god-awful. If I buy a @Tesla could we negotiate @SpaceX Starlink internet at a discounted rate? Sincerely, Pierre J

  • freedomdotca
    Freedom Dot CA (@freedomdotca) reported

    @Taylor18Petty @Xplornet And of course good luck getting through to anyone. Been on the damn phone with them all morning and keep getting hung up on every 20 minutes, so have to restart the call... Worst ISP ever.

  • AutoCathcart
    cathcart auto parts (@AutoCathcart) reported

    @Xplornet account number 1502785 have been down all day, we are a phone based business

  • Taylor18Petty
    Taylor (@Taylor18Petty) reported

    Anyone else having issues with @Xplornet this am? #internet