Xplore

Xplore Outage Report in Kelowna, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kelowna, British Columbia 12/14/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • mmains7 Evelyn Mains (@mmains7) reported

    @Xplornet Their customer service stinks!!

  • NorthernCurls Adèle 🇨🇦 (@NorthernCurls) reported

    @AntibioticDoc Us in a terrible position and potentially exposed us. When hubs asked if he was vaxxed he said "no but I don't socialize". Mmhmm. But he probably goes into every home unmasked?? I was masked and quite upset. Very pregnant with complications. We complained but nothing. @Xplornet

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet Been there!! Even bought your ZTE router. Waste of time calling tech. Literally! Long wait times and no real resolution bc you won’t invest in service towers and stop throttling. You have a monopoly and are taking full advantage of te lack of competition.

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    @Xplornet Things are resolved. The contractor was able to explain the problem and resolve it. Your CSRs were not able to adequately provide an explanation. It was apparent that they were unaware of what was happening in the field. You communication to clients was poor. /1

  • fishingwicked OfftheGrid (@fishingwicked) reported

    @TELUS has the worst service available. Crappy Xplornet looks like a dream compared to the bandwidth that has been oversold to the point that cellular doesn't work. Tin cans & string would work as well to contact my family. @TELUSsupport says they won't care til competition hits!

  • nasiciliana Nancy A. Siciliana 🌴🍸🐘 (@nasiciliana) reported

    @Xplornet Nope. You scammed many Niagara customers when you bought out a local provider but didn’t put any of us on xplornet infrastructure, just left us on existing network your services couldn’t operate on. You charged customers for service you couldn’t and didn’t intend to provide.

  • ElectraMurphyCa Elektra Murphy (She/Her) (@ElectraMurphyCa) reported from Caledon East, Ontario

    @Xplornet is the worst internet around. They just need to go out of business.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @fordnation Starlink is already doing it you dumb asses. You guys give millions of dollars to ******** like Xplornet that **** Canadian’s over with there lies and false promises. Another waste of my tax money.

  • Theangryleaf1 Vick Raive (@Theangryleaf1) reported

    @Xplornet so if you only give us 5% of the service your promise in our contract does that mean I only have to pay 5% off my bill? Or should all your executives be put in prison for fraud and extortion?

  • efranks27 Ethan (@efranks27) reported

    @Xplornet fix your wifi