Xplore Outage Report in Kiamika, Laurentides, Quebec

Problems in the last 24 hours in Kiamika, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kiamika, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Metal Wolf (@m3t4lw01f) reported 2 minutes ago

  Approaching two hours of being unable to reconnect to the @Xplornet tower after a reboot of their equipment. I'm absolutely amazed at the quality of their service. Nothing can compare to this!

• 
  Metal Wolf (@m3t4lw01f) reported 4 minutes ago

  @harrbca @Xplornet I haven't been able to connect to the tower since last night. I see it connect, the status changes to 'network entry' on the cell I usually connect to, and then it disconnects and loops. When it's trying to enter the network the signal numbers are what they usually are.

• 
  Metal Wolf (@m3t4lw01f) reported 6 minutes ago

  @Xplornet Those cows have the same expression I do whenever your service doesn't live up to your advertising. They've started calling me cowface at the office and I don't know how much more of this my ego can take.

• 
  Metal Wolf (@m3t4lw01f) reported 8 minutes ago

  Rebooted and now it won't reconnect to the tower. @Xplornet I know I'm *kind of* a **** to you on Twitter, but do you think maybe possibly you could actually fix this? Three days ago I had the exact same signal and was getting 15-20mbps. Tonight I'm getting nothing.

• 
  Metal Wolf (@m3t4lw01f) reported 10 minutes ago

  @harrbca @Xplornet I finally filed a CCTS complaint last night. Their complete failure to meet even half of their advertised speeds coupled with these outages finally pushed me over the edge.

• 
  sheryl (@sheryl71107825) reported 11 minutes ago

  @Xplornet Down again!

• 
  Metal Wolf (@m3t4lw01f) reported 12 minutes ago

  90 minutes and counting since rebooting my @Xplornet equipment and having zero internet. I filed a CCTS complaint. Enough is enough.

• 
  Jean-François Mezei (@jfmezei) reported 13 minutes ago

  @AnjaKaradeglija You’re assuming anyone wants those wireless assets. They could do like in Manitoba and force Xplornet to accept the spectrum and some towers and make a token network serving 10 customers so Federal govt can still claim 4 carriers.

• 
  Mike Dobson (@Mikedobson19) reported 17 minutes ago

  @the_uncanny13 @PierrePoilievre @Xplornet Dude.. Xplornet is finished as soon as Starlink Internet is finished getting set up.. you can always go to another provider if you don't like them. There are lots of providers out there that do what Xplornet does. Don't take away from this problem though. Xplornet is a small fish

• 
  Nick (@Nick62289935) reported 17 minutes ago

  @Xplornet @DTimchishen @Xplornet. STOP THE LYING. You do not, and will not provide your customers with what you are saying you will. That is FACT. Start apologising and actually providing the service you charge for before it's too late. Your GREED is going to be your downfall. #YourDaysAreNumbered