Xplore Outage Report in Kincardine, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Kincardine, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kincardine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Marsh
(@marshmat) reported
@Xplornet @EORN_CA ...industry works. Scheduled outages are planned, and have a definite duration, and are done during non-disruptive hours. (Industry norm is midnight to 5am unless physically going up the tower is needed.) Issue 2: When you're making a change in production, you test it....
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
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Matt Marsh
(@marshmat) reported
@Xplornet @EORN_CA ....on Kepler tower (Sydenham ON). ECI 05E1101 if you're curious. Issue 3. Your call centre system, if overwhelmed, says "we'll hold your place in line and call you back." But that system broke three years ago and you never fixed it. If the lines aren't answered....
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Lickers
(@Zurpzi) reported
Bro I need Daddy Elons Starlink net nowwwww!! Xplornet got me staring down a barrel every night ffs
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!
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Andy Poirier
(@andy_poirier) reported
@Xplornet service is typically very good at my house. Today it’s absolute trash, and at the exact time I’m trying to stream a ball game. Get your **** together and do better.
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Gerard Cooke
(@GerardCooke8) reported
@APLenehan @Xplornet Fix the Pugwash, NS tower please
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Leash
(@LeashaStahl) reported
@Xplornet I'm lucky if I hit 10 on the best day while paying for the 25 package....such a joke of a service
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William Holmes
(@HolmesWil) reported
@laxdad30 @Xplornet Yet again my 10 Mbps service is also down to 0.5 Mbps.