Xplore Outage Report in Kingston, Nova Scotia
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston, Nova Scotia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Xplore
Xplore is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy
(@tracyeboyce) reported
Honestly Xplornet...where is the update? Are you even working on the problem in this area?? Can you not provide an update ??
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D.Parent
(@DParent49883464) reported
@Xplornet After all the promises of upgrades and paying $$$$$ for years for only 10Mbps Up and <1Mbps down I can promise you one thing. Your future business model will fail. You have taken customer’s money and have yet provided what was promised. Your time is, and was up last year.
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Metal Wolf
(@m3t4lw01f) reported
Calling Xplornet is a hopeless endeavour with hours long wait times and technicians that do nothing more than ask you to "turn it off and back on", and when that fails they begrudgingly book a service call. That tech can't really do much other than fiddle with the antenna...
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Martha Kelly
(@MarthaKellyLive) reported
@APLenehan I am disappointed in @Xplornet asking me to pay a serv fee to examine eqmnt that was installed on Feb 6 this year that MAY be the issue of my ongoing DAILY intrnt problem. I am BEYOND frustrated! Living rural and being held hostage to this company.
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Tonald Drump
(@Itweetatpeople1) reported
@Xplornet Fix your ******* internet!!
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Dale Ketcheson
(@KetchesonDale) reported
@jgreig @adrienneivey Xplornet is the only option here. With 4 kids online schooling we had to pay for two dishes and two plans to get minimal access for the 4 of them even though one should have been more than enough if Xplornet had any intention of living up to their advertised service levels
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Stephen Robson
(@stephenlrobson) reported
@Xplornet continued interruptions and slow internet all weekend! This service is terrible.
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Oteh Ochi
(@patrick22wood1) reported
Been waiting 1 hour and 20 minutes and counting to speak to a Customer Representative at @Xplornet such poor service. Last time I requested a call back but no one called back. Nothing much issues with the internet.
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Jeff Geisel
(@GeiselJeff) reported
@CharityManson @wrdsb Great I’m in rural too internet sucks , xplornet !!
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Joey Knox
(@JosephWKnox) reported
@Xplornet Maybe instead of placating your customer base that your stealing money from by providing a beyond abysmal service with a free tablet and focus on actually providing a product that works!