Xplore

Xplore Outage Report in Kingston, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kingston, Ontario 10/18/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • LucasTGreen Lucas (@LucasTGreen) reported from Kingston, Ontario

    Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • 637crimson crimson (@637crimson) reported

    Ethernet and I still have lag spikes @Xplornet is truly dog **** imma start paying for a phone hotspot and have hard 60 ping with no lag spikes might as will buy a phone with its only purpose to serve as it own internet

  • dreaming_high HRC (@dreaming_high) reported

    @Xplornet I have called in to your service and wasted so much of my valuable time on MANY occasions- none of which are resolved. My neighbours have left xplornet because of the same reason- this is a PR stunt acting like you will fix this- paying the Bills, 25% of the time works

  • JordanKennard13 Jordan Kennard (@JordanKennard13) reported

    @Xplornet Everytime we call it's the same story. Oh you're signal looks great, I don't see why it disconnects so much blah blah blah. You're tech agents are either not very smart or don't do their job one or the other. Who wants to sit on hold for hours just to be told oh there's nothing

  • BenoitFamFarm Michel Benoit (@BenoitFamFarm) reported

    Hey @Xplornet thanks for buying out CCI and making an already ****** Internet service even more ******! Yikes. Come on Starlink…get over here @elonmusk

  • mellybelle57 Melodie Osborne Scott (@mellybelle57) reported

    @Xplornet It doesn’t help. Spend an hour to have it work again for another one and then back to the same thing so expensive for crap service

  • SONIC_DOT_EXE Şøňíč.ÊXĚ (@SONIC_DOT_EXE) reported

    So I tried out Rocket League Sideswipe tonight. Got banned for having bad wifi. Thanks xplornet. Soon gonna get perma banned for choosing you as the "wonderful" network you promised in ads.

  • CarlynServices Lynne/CarlynServices (@CarlynServices) reported from Gravenhurst, Ontario

    @Xplornet Could you maybe update your twitter feed with what is happening with your service. I haven’t been able to get wifi in Gravenhurst since last night. I understand there are weather conditions, but a little update would be nice.

  • MilhaPasit Milha (@MilhaPasit) reported

    Snowed in, can't afford snow removal because I can't even afford food, heat, bills, meds, water, other basics. On top of it all my place was robbed and then Xplornet wrongfully took $ from me again and won't help me resolve it. I need to see my dr but can't get out. I hate this!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca All connected to a piss poor @Xplornet connection!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!