Xplore

Xplore Outage Report in Kirkland Lake, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kirkland Lake, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kirkland Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kirkland Lake, Ontario 01/13/2026 17:00

January 13: Problems at Xplore

Xplore is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • AlterusNominus 4th (@AlterusNominus) reported

    @Xplornet How much of the bandwidth actually goes to the customer besides being used for bitcoin mining and personal information nabbing for advertisers?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet This just in, Xplornet tweets fluff that is completely unrelated to their business because they don't have anything to say about their false advertising, overcrowded network, terrible support and being Canada's most hated ISP.

  • Kilz_Knight Kilz Knight (@Kilz_Knight) reported

    @LinusTech @elonmusk @SpaceX Ah yes, let's hope they offer better stability and speed than xplornet (you are locked at 1mbps upload with xplornet unless things have changed since 1 year)

  • JackieM_7 Jaclyn Mackenzie (@JackieM_7) reported

    @Xplornet as opposed to your staff simply cancelling it. I literally was not in my right mind and my distress was easy for anyone to read. Since this happened, you resumed my "service" at an address that is no longer inhabited by anyone. You sent me bills for ZERO usage. And when

  • JackieM_7 Jaclyn Mackenzie (@JackieM_7) reported

    @Xplornet hi. Please train your staff to let clients who want to leave go instead of coercing them into making bad decisions for themselves. When I was leaving a horrid, abusive relationship I was apparently talked into putting an account I knew I would NEVER need again on hold..

  • Ouzoshrimplover Janice Hicks (@Ouzoshrimplover) reported

    @Xplornet Yes. We have been exploring other internet providers after searching for your "hidden gem" you call fast service.

  • JackieM_7 Jaclyn Mackenzie (@JackieM_7) reported

    @Xplornet the worst experience as a customer I have EVER had. You continue to call trying to get money from me. I will send you my gas bill for the 10 hour drive and the bill for my time doing the job of your technicians. Perhaps it'll even out? You will not see a dime from me.

  • Deline2Pat PatDeline2 (@Deline2Pat) reported

    @ToddSmithPC @EOWC_ON @EORN_CA It is pathetic so help is much needed. We have Xplornet...they promised to upgrade their tower, it’s over crowded, still have not upgraded and still say “it’s coming”. Our internet is so unreliable and you don’t get near why you pay for. Bell won’t put up anymore towers...cogeco

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Not like they can reach their patients using your horrible service.

  • mci2273 Mario (@mci2273) reported

    @SpaceXStarlink is there anyway to get in on the beta for the Acton On Canada area? @Xplornet can’t give me 1mbs / sec anymore. Please help!