Xplore

Xplore Outage Report in Kirkland Lake, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kirkland Lake, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kirkland Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kirkland Lake, Ontario 11/26/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Aaaaaaand, we're back to cycling between "connecting" and "network entry" with zero connectivity on our @Xplornet connection. Wonder how long it will take to come back online this time. The record is 13 hours. I remember it like it was last week. Because it was.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Hey, Ginger, tell the xplornet staff that they need to stand up for the plans that they are selling. For example, they promise a walkie and a treat a day, but never give more than potty time and crumbs. Xplornet, you're making Ginger cry with your lies.

  • Radeonis Joey Corney (@Radeonis) reported

    @Xplornet I've been through all of this before and even after reviewing my information they basically just tell me I'm **** out of luck and it is what it is. I've missed important meeting because the service is so terrible I cannot connect to a voice call.

  • Snowpiercer20 Snowpiercer (@Snowpiercer20) reported

    @Xplornet You guys suck.. Garbage in Lanark and everywhere. STARLINK WILL CRUSH YOU

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Well would you look at that? Another @Xplornet outage at my place. But hey, since I've used 800GB this month it's working fine and there's nothing to see here. I've never looked forward to dumping something so much as I have you...

  • CoryRyanGosnell Cory Gosnell (@CoryRyanGosnell) reported

    It should not be this hard to get internet service in rural Ontario @Xplornet We have had internet with you for almost 2 weeks. Perfect during the day but I have to reset the modem every morning? Tech guy I just spoke to said today's was a service outage and...

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet Great, my xplornet connection went down as I tried to send the tweet. Thanks Xplornet!

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    Words cannot express how much it hurts me that @WaveDirect1 couldn’t get a quality signal at house. I was that close to being rid of @Xplornet and their **** service forever. #xplornetsucks.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet No they're just passively shutting me down🤪 Honestly, she just kept repeating that my signal quality is enough for the "up to" speed, my "very high" usage, and they make no guarantees you'll get the speeds. Maybe I should make no guarantees there will be money to pay the bill?

  • harrbca Brad Harrison (@harrbca) reported

    @Xplornet Would you mind maybe doing some maintenance and upgrades to the Vanscoy tower? It’s been working poorly for about 2 months now. Getting tired of the daily issues.