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Xplore

Xplore Outage Report in Kirkland Lake, Ontario

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Kirkland Lake, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kirkland Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • saskiaages
    Pip (@saskiaages) reported

    @Xplornet The promised speeds are fraud. That is the MAX speed in reality you are lucky if you get a connection. At all. And not Put Of Range or No Internet signal. Then u pay 70 to have a tech visit after days of dealing w 40 minute waits, repeated tech conversations and on it goes. Enjoy

  • Kester1990
    Lennox Harrison (@Kester1990) reported

    @GMWald @Xplornet It WAS great service back when it was CCI WIRELESS.

  • chucklz86
    Peter (@chucklz86) reported

    @Bell_Support it's been a week since in had anything close to stable service. Your call centre is useless as you have given no consideration to your rural customers. The agent last week literally laughed at my issue and was extremely aggressive. It's time for @Xplornet I think

  • FrankReardon1
    𝔣𝓇𝓪𝐧k ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    It must be raining 🌧 in #Iqaluit #Nunavut because @Xplornet is not working JUN.13.2022

  • jstadtke1
    Jennifer Stadtke (@jstadtke1) reported

    @Broadviewfarm @Xplornet Ditto #xplornet = no service. Dial up was better.

  • IainReid10
    Iain Reid (@IainReid10) reported

    So happy to have made the switch to @The_Vianet fibre internet. Goodbye @Xplornet - we will not miss your incredibly slow speeds and poor technical support.

  • SternbergCindy
    Cindy Sternberg (@SternbergCindy) reported

    @Xplornet you guys, my internet is running at 71, normal is 120. Is it a problem on your end, or these sunny skies?

  • mrrgteacher
    Mr. Restoule General (@mrrgteacher) reported

    Anyone else’s @Xplornet been down all weekend???

  • FrankReardon1
    𝔣𝓇𝓪𝐧k ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    What’s going on @Xplornet ? Internet has been down since last night. After the rain stoped and it’s sunny not it still does not work even after a reboot. Any other Xplornet users in Iqaluit having same issue?

  • lmn071966
    🇨🇦 (@lmn071966) reported

    @Xplornet Hi I contacted support, they are sending a service man. Thanks for your quick response.