Xplore

Xplore Outage Report in Kuujjuaq, Nord-du-Québec, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kuujjuaq, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kuujjuaq and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kuujjuaq, Nord-du-Québec, Québec 11/22/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Yea. To bad your **** internet won’t load such a thing oh unless it is 2 in the morning when nobody’s on.

  • cbraedley Charles Braedley (@cbraedley) reported

    @Fred_Wreck1983 @fastjeff @Xplornet They should be posting pictures of their (sub-contracted) crews doing work, like running fiber, or erecting towers, or installing antennas on customer's homes. Something to prove that things are happening in areas where they've been given government funds!

  • 424Shauna Shauna Mikel (@424Shauna) reported

    @Xplornet I appreciate the reply but my husband has been on the phone with them every week with the same problem.

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet It took him 43 days to upload this picture using the new LTE tower. Xplornet us garbage can internet. Don't fall for their manipulations of the truth.

  • MooreFitnessSTG Connor Langpap 🇨🇦 (@MooreFitnessSTG) reported

    @Xplornet Thanks for that. However, I’m currently with your company and I’m looking to switch. Your service is very poor and I’m being told limited sight line to satellite for LTE, which isn’t true. You slow our usage down and at best, our DL speed is awful. So, what’s the solution?

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet If he records his playing on an old wax cylinder, puts it on a train to BC, I'm betting people in BC could play the wax cylinder before xplornet's crap internet would be able to load it online.

  • PaulRenaud613 Virtual Nonsense (@PaulRenaud613) reported

    @Xplornet I called tech support and was able to determine that my modem was fine. Your tech was unaware of any satcom issues (he kept calling it a tower), yet my service mysteriously restored itself almost exactly 48hrs after it failed. You need to be more transparent on satcom outages.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet instead of posting this garbage that no one cares about why don't you post about your infrastructure considering half of it is oversold probably more than half knowing you guys it would be nice to know whether you're upgrading **** that should have been upgraded several years ago

  • 747_s Canadian Britchick 🇨🇦🇬🇧🇺🇸 (@747_s) reported

    @Green_Duck10 @Xplornet supposedly *service issues*

  • StanYLZ Stanley Zhang (@StanYLZ) reported

    @Xplornet Why is explorenet signal always bad in midnight? Is it a scheduled downsizing?