Xplore outages and service status in Kuujjuaq, Quebec

Problems in the last 24 hours in Kuujjuaq, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kuujjuaq, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AtomicHydra (@atomic_hydra) reported 6 minutes ago

  @xplore_ca I think I need one of these in my backyard so I can get better service. What a joke. Do NOT sign up for this company.

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  Ally Bryant (@Eh_Bee_Sea) reported 10 minutes ago

  @xplore_ca A tech came today. I am not impressed. This is a fixable problem that has happened and been fixed twice before. It's been years since we had an issue. This guy says the leaves on the trees make it an "unsuitable location for high-speed". Did the tower move? No. My house? No.

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  NotYetDone (@NotYetDone1) reported 10 minutes ago

  @theJagmeetSingh Xplornet.... Home of 480p on 1-2 devices, plus that 700+Ping. It's sad to see that my only option was (the Above) for a couple of years. We now got Access Internet in our town (which i still can't Access, due to Geo issues) it's getting better. Bless Starlink for Accessibility

• 
  Based Canadian (@jasonforrest) reported 14 minutes ago

  @CBCNews Xplornet charges far too much. Please fix this.

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  AtomicHydra (@atomic_hydra) reported 16 minutes ago

  @xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?

• 
  Tybernicus (@Tybernicus17) reported 17 minutes ago

  @BezirganMocha /2 I can't get internet other than Starlink. Even cell signal is limited to 2 bar LTE at best and often degrades to 3G. At another property in '98 promised DSL in 6 months by Bell. Today, only Xplornet satellite (which is **** and very expensive) or Starlink.

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  Ginny girl ☯️ (@MJcalifornia3) reported 19 minutes ago

  @xplore_ca no internet service AGAIN!!! #xplore_casucks #terribleservice #wasteofmoney

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  ⚜️ Juge Manny ⚜️ (@silenttrooperx) reported 20 minutes ago

  @Xplornetsuppor1 said Xplornet Support, Mark Carney's ***** drooping from his agape mouth.

• 
  Allan Wilson (@uncleal13) reported 23 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  Sean Uppy (@Suppy86) reported 24 minutes ago

  @_BrookesPlace @CharcoalEpitaph @nejsnave Nothing can possibly be as terrible as explornet . If I were in the country then I'd be very suspect of any internet provider. Xplornet tried to pull the wool over me some years again until I threatened legal action as well as chucking the dish through there head office