Xplore Outage Report in Kuujjuaq, Nord-du-Québec, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Kuujjuaq, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kuujjuaq and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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🌺Lilisaurus Wrex🦖
(@JohnWatersTrash) reported
@baagheecha @Xplornet Better make sure they don't remove the radio that was sending you internet entirely Several months we were told it's a problem on our end and need to pay them to replace everything, And when it didnt work, they wanted to do that again, but there wasnt even support on their end
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Kim Sytsma
(@KimSytsma) reported
from
Athens, Ontario
@CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks
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JohnFashionGuy
(@JohnFashionGuy) reported
Call to @Xplornet Us: We’re not able 2 access r internet X: yeah sorry it’s been down since 4pm not sure why or when it will be back Us: oh um k?? X: anything else we can help U with Us: dude U didn’t help at all!!! Good customer service is just being polite! Silly me!
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Sara MacDonald⚓️
(@macdonald_xo) reported
@Xplornet maybe if I tweet you, you’ll fix my internet issues I’ve been having for three days and no one seems to be able to give me a solution or just places me on hold 🙃
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Kevin Lloyd 🇨🇦
(@kevinlovestech) reported
Was running an errand today, and saw an ad for a Xplornet. Promo on 50Mbps down. Considering it was 30Mbps a decade ago, that’s not much of an improvement. Hoping it’s their lowest tier. I get 600Mpbs at home.
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AJT
(@BAB9991) reported
@Xplornet how much longer for email to be down? You might want to share that info with your customers so they don’t waste time dealing with your terrible customer service!
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Karen Campbell Esau
(@karen_c_esau) reported
@Xplornet when will the internet outage north of Spruce Grove be fixed? It has been out all day
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🇨🇦The Hoof Trimmer🇨🇦
(@CousineauAlbert) reported
@KetchesonDale @sheepfarmbecca @Xplornet We didn't have options until about one year ago or so. The other day I asked about unlimited data from Xplornet. If I got unlimited data, they would have to slow down my internet. That was the nail in the coffin.
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🌺Lilisaurus Wrex🦖
(@JohnWatersTrash) reported
@DavidBe17330646 @Xplornet Yeah, when we were a customer they literally replaced the service we were on with a new radio and new clients, all while insisting it was our problem and charged us several months for service that didn't exist.
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AlwaysARedhead 🇨🇦 Fully Vaccinated! Wear A Mask!
(@AlwaysARedhead) reported
@Xplornet Internet connection is horrid this morning, using data because it is that bad.