Xplore outages and service status in Labrador City, Newfoundland and Labrador

Problems in the last 24 hours in Labrador City, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Labrador City, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Palliser Triangle Ag Project (@KKoolyk) reported 7 minutes ago

  @BantrySeedman It’s been by far the best rural internet we’ve had. And price point. Had Xplornet (garbage), then Rogers Rocket hub (great speed but expensive), then Netago local company out of Hanna (was overall good, company sold to Telus and I hate Telus)

• 
  Indubitably Tho (@IndubitablyTho) reported 8 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  Byron Darlison (@ByronDarlison) reported 13 minutes ago

  @Xplornet after years of mediocre service at best I have now installed @Starlink and am having speeds that are 10 times better for basically the same cost. Given this I want to cancel my account but you won't let me do this until I speak to your loyalty department.

• 
  Byron Darlison (@ByronDarlison) reported 13 minutes ago

  @Xplornet if you are having me wait 56 minutes to have someone offer me something better to try to keep me as a customer I have to wonder what are you thinking? This customer loyalty process is not going to warm me up to accept what you are proposing. The opposite actually.

• 
  Mayor of Thunderhill (@Mullin_95) reported 17 minutes ago from Swan River, Manitoba

  @darrell88384848 @jayDouc3tt3 @BambinoJalapeno My only options for internet here are xplornet and Starlink , or hotspot my phone which would would require a cell booster because the cell signal is non existent.

• 
  Kelly McNeice (@McneiceKelly) reported 19 minutes ago

  @Xplornetsuppor1 @mario4thenorth Btw you are giving xplornet a bad name. I love Starlink. Never a problem.

• 
  Clint Howard (@Haywire_45) reported 20 minutes ago

  Anyone else’s Starlink really slow today? It’s as bad as xplornet was.

• 
  Dan Wiebe (@DanWiebeFree) reported 20 minutes ago

  @xplore_ca Don’t believe a word of Xplorenet . I know this from personal experience and my friends and acquaintances share my experience. The speeds and data are far lower than they “sell” their service is crap. Starlink work’s terrific.

• 
  Mark Carruthers (@MarkC_Avgi) reported 21 minutes ago

  @jzantinge2 @KenSchaus We had Xplornet from the time of them first offering service in our area &, after being without any internet for 2 months in 2020, we changed to another non-Bell / non-Rogers internet service provider. Fibre has been laid in our area to be connected soon.

• 
  AtomicHydra (@atomic_hydra) reported 21 minutes ago

  @xplore_ca @Victoriab1107 My service is so ****** at this point. I don't know weather to buy my own tower for lines or just off myself in the name of Xplornet. THIS IS CANADA how can your service be so ******* bad