Xplore

Xplore Outage Report in Lac La Biche, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lac La Biche, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lac La Biche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lac La Biche, Alberta 11/21/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • albertarebel1 albertarebel (@albertarebel1) reported

    @reikokoyama79 I was the other way with cci. When xplornet slows me down I can still look at tweets and see the gifs and videos. I couldn’t do that with cci. I also told the cci installer he was pointing the hardware in the wrong direction but he wouldn’t listen. So after 2 years I said bye

  • Narushiima Rei (@Narushiima) reported

    Love it when my internet is down for 3 days. @xplornet is so bad but the only ISP I can get

  • wgcgreens_brad Brad Hutchinson (@wgcgreens_brad) reported

    @jaydotseedot @Activision We live out in the country on a lake with really bad internet from #xplornet with a 50 gig monthly cap. It’s the best we can get. If I had have known it would require 200gig update on a brand new game I never would have gotten it. Frankly I hate the new systems

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    My #ruralinternet sucks. So, I’ve rediscovered my DVD and VHS collection. Watched Die Hard last night. Under Siege today. Then maybe a John Wayne flick. Thanks @Xplornet I had totally forgotten about this box of viewing gems.

  • KimYCarson Kim Carson (@KimYCarson) reported

    Seeking assistance from @Xplornet has been beyond frustrating. Treated so poorly by customer service.

  • FuzzyGross DaveMcG (@FuzzyGross) reported

    @SezChris @SpaceXStarlink I currently only have decent speeds because I went to the CRTC and complaint. They found it valid and Xplornet came and finally "fixed" my issues. What sucks is literally 5 min down my road can get bell and rogers high speed but they won't expand down my road at this time lol

  • Dubbloseven Dubbloseven (@Dubbloseven) reported

    @xplornet stop throttling beyond what Canadian law allows & lying to customers/Canadians. Its not their router, infrastructure, customers PC, the tower, oversold network. Its deliberately being slowed, throttled& traffic management. Why sell more when u get away with selling less

  • AAurora8911 AutumnAurora8911 (@AAurora8911) reported

    @Xplornet Would have been better if my Xplornet wasn’t down And I didn’t need to use all my phone data plan to video call my loved ones.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet I’m not at my house right now so I’m not gonna say anything about right now but practically every Christmas you give me less than 10 Mbps consistently so **** you

  • fontgirl Cindy Doroschuk (@fontgirl) reported

    All I want for Christmas is a good internet connection @Xplornet seriously 50 minutes to wait for customer service I need a better provider that can service rural #manitoba what’s it going to take?