Xplore Outage Report in Lac La Biche, Alberta
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Lac La Biche, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lac La Biche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 17: Problems at Xplore
Xplore is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Lexie. #B.L.M
(@joanlemmesmash) reported
Frustrated with @Xplornet yet again for saying "it may be just traffic" and denying that they overload towers with clients. I cannot work my day job currently because of the sudden drastic slowdown in speeds, and the person I spoke w/ treated me like I was stupid.
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Dane Hobbins
(@HobbinsDane) reported
@Xplornet, very frustrated with the service. Slow, unreliable and down now for 12 hours. When the opportunity comes for replacement, you will not be considered.
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🇨🇦
(@Snowymb1) reported
@Xplornet got a complaint going with CCTS. Looking into signing up with Starlink. Cand we get a customer class action lawsuit going against this company for the constant lies, beyond horrible service and high cost rip-off of there lack of service?
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Myles Standish Kin Folk
(@myles_kin) reported
@UncleDrewGB @Xplornet sucks
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Gerry Paille
(@tuchodi) reported
@Xplornet A friend on your service who lives in BC has an IP address that maps to Ontario. This causes issues with him accessing certain websites that are restricted to people living in BC. Is there any solution for him?
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Sir Carl P. Trask
(@smokesignal7) reported
@CBCNews @NicoleatCBC Summer 2020: Dial-up Internet stopped working without any notice at Nova Scotia & after a season, I was forced to install slow Xplornet satellite dish upon my roof to access online monthly banking to maintain my Utilities at great monthly cost to this widowed Canuck grandfather.
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Adrienne Dickison
(@A_S_Dickison) reported
@Xplornet i‘m completely disgusted with your service lately, had more down then up time the past cpl weeks & I‘m so tired of going over the same trouble shooting steps when i call... obviously it’s not helping! such a waste of $150 a month plus the wages ive lost cause of it
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Brian Glowach
(@snocross26) reported
@Xplornet @moseleywilliams You steel from hard working people with your garbage internet! We only get half the speed that we are supposed to, absolute garbage! I’m getting up on my roof this spring with an angle grinder, and cutting that ******* dish off of my roof, and posting the video!!
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Sara
(@starkinly) reported
@Xplornet Do you have an updated ETA of when we will be back up and running? Nearly 24hrs and its way past 9pm yesterday. We’ve been customers barely 2 weeks. I don’t like paying for a service we aren’t receiving.
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GreenDLawn
(@GreenDLawn) reported
@Xplornet internets been down all of the working day by Looma,AB. ETA on restoration?