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Xplore

Xplore Outage Report in Lacombe County, Alberta

Why is my Xplore service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Lacombe County, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lacombe County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Xplore

Xplore is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Lacombe County, Alberta

Latest outage, problems and issue reports in Lacombe County and nearby locations:

  • PNM_79
    nick (@PNM_79) reported from Lacombe County, Alberta

    @KatelynLindberg Sorry it took so long. Xplornet sucks so much. Internet was down 30 mins

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • myles_kin
    Myles Standish Kin Folk (@myles_kin) reported

    I seriously can't wait to get rid of @Xplornet !!!! Hurry up @SpaceXStarlink !!! @FedExHelp get your **** together and move packages already!!

  • ElvisCavalic
    Elvis (@ElvisCavalic) reported

    @Pete09904393 @TekSavvyBuzz @CBCNews There is nothing to suggest that the Xplornet management would behave any different is the problem. I don't have a problem with them existing or renting the network, but they don't actually try to improve rural connectivity, they just ***** about big telecom.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    My internet isn't working because I'm using it too much. According to Xplornet. That's a laugh, considering we can't use it at all. Google wifi says I'm using 0.2mbps down and 0.3mbps up (when it's actually working). Hardly saturating the connection right?

  • JessicaStitchm1
    Jessica Stitchman (@JessicaStitchm1) reported

    @Xplornet how can you be accepting new customers when you can’t adequately provide service for the ones you already have?

  • Nick62289935
    Nick (@Nick62289935) reported

    @Xplornet @moseleywilliams Sure wish I had access to internet. Sadly, I'm an Xplornet customer...

  • BethanyFontaine
    Beth (@BethanyFontaine) reported

    Parents don’t have wifi and haven’t had it since yesterday, no help on the phone either, kids missed classes and now gunna miss jets game soon😒 @Xplornet @XplornetES

  • stevesbizzs
    Stephen Lee (@stevesbizzs) reported

    @Nick62289935 @Xplornet @moseleywilliams I agree Nick, as an Xplornet customer we've had little to no internet for weeks now and the technicians they send out have no explanation. We suspect they've made changes to our service or the traffic management policy is restricting our bandwidth instead of what were paying for

  • BaldurBarons
    Nyles Desrochers (@BaldurBarons) reported

    @DtotheIzzoAcres @Smithfamilyseed @Xplornet It’s there own fault for caring more about adding too many customers instead of providing quality service to the ones they had.

  • Spicoli11
    Geoff Bedard ©️ (@Spicoli11) reported

    @Smithfamilyseed This service will put companies like Xplornet under for sure! Don’t wish I’ll on anyone but man it’s been. Long time coming for rural customers

  • brandon90053725
    brandon smith (@brandon90053725) reported

    @CRTCeng @CCTS_CPRST I'm going to start axing down cell towers unless you tell Xplornet to fix their ******* ****