Xplore

Xplore Outage Report in Lanark, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lanark, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lanark, Ontario 12/30/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • maggiecassella maggie cassella (@maggiecassella) reported

    @CRTCeng @Xplornet @CCTS_CPRST Thx again. Just checked it out. And that's not what I'm looking for at all. This seems to me to be an unfair trade practice. Is there nowhere I can go with a complaint about signing up for a service the company seems to have no commitment to delivering?

  • Camehdian Cam (@Camehdian) reported

    @elonmusk Could you help out a 17 year old kid (me) and buy @Xplornet so I can get good connection. My parents are too stubborn to ever call or to switch to starlink once it releases so I'm stuck with this garbage until I move out.

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @Xplornet Ok this is crazy @Xplornet on hold for over an hour now. Customer service is like the best Internet speeds. Have to hang up. Got things to do 😡

  • hu90885856 nairb (@hu90885856) reported

    XPLORNET did nothing to resolve their phone service problem and told me to resolve with BELL. A Xplornet manager was very unpleasant and would only say, repeatedly, "Is there anything else I can help you with?" I have had to return to BELL for a satisfactory phone service.

  • dirtyspades Mat (@dirtyspades) reported

    @Xplornet is by far the worst customer service out of any company I’ve ever dealt with. They provide a service that over time gets worse yet they continue to add a small charges every few months to the bill. When there is issues they will not reply back to any emails. #brutal

  • Joe35879769 Joe (@Joe35879769) reported

    @GeiselJeff @Xplornet You sound Angry sir. Is your Internet not working properly? Maybe you should climb a bigger tree and reach out.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet I'm all out of witty things to say about your service right now, so I'll just say this: you guys are truly the worst ISP in Canada. @APLenehan should be proud of that distinction, it's not easy to be this hated and still be oblivious to it.

  • JeddorePhil wejitu ⌛️ (@JeddorePhil) reported

    @fanCRTCProfling @FrankReardon1 @Xplornet Yup. Same as new service afaik.

  • MohawkMocs Mohawk Mocs (@MohawkMocs) reported

    @Xplornet We already went thru all of this. You even sent a tech to our place, he couldnt get a signal, so he left.

  • JeddorePhil wejitu ⌛️ (@JeddorePhil) reported

    @fanCRTCProfling @FrankReardon1 @Xplornet Service will be better quality afaik.