Xplore

Xplore Outage Report in Lanark, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lanark, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lanark, Ontario 09/14/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Lanark, Ontario

The most recent Xplore outage reports came from the following cities: Carleton Place.

Loading map, please wait...
City Problem Type Report Time
CanadaCarleton Place E-mail
CanadaPerth Internet
CanadaPerth Internet
CanadaPerth Internet
CanadaPerth Wi-fi
CanadaPerth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Michell25471779 Michelle (@Michell25471779) reported

    @Xplornet My internet has been out for 4 days. I am billed for 10 but I actually get 1-2mbps. Your customer service sucks a$$. On the phone for 2 hrs going in circles for you to tell me to unplug then plug in, then tell me you can't do more. How about fixing the service in Norfolk County

  • ItsAroz Aroz🍥 (@ItsAroz) reported

    @Klink89 @terry_seguin pt.2, however monthly it is around $100-120 CAD i believe.. in my personal opinion i feel like it's definitely worth the money as overall you'll have a more reliable service that is constantly looking to improve their product/service unlike Xplornet..

  • H4WKart H4wkArt✎- Fantasy, SciFi, & Pinups (@H4WKart) reported

    @Xplornet Maybe they should stop taking photos of deer & actually start doing their jobs. Terrible customer service & horrible internet. Incredibly low speed. Dropped calls on every 5 minutes and 13 MB downloads take up to 30 min. Can't wait for StarLink to expand their service and switch.

  • H4WKart H4wkArt✎- Fantasy, SciFi, & Pinups (@H4WKart) reported

    @Xplornet @trailhawk2013 Xplornet has terrible customer service and will just tell you "We can't do anything about it". Soon everyone will switch to StarLink.

  • AlwaysARedhead AlwaysARedhead 🇨🇦 Fully Vaccinated! Wear a Mask (@AlwaysARedhead) reported

    @IDontBlog @TekSavvyBuzz Sorry it isn't Rogers it's @Xplornet, their service is terrific.

  • H4WKart H4wkArt✎- Fantasy, SciFi, & Pinups (@H4WKart) reported

    @Xplornet Terrible customer service & horrible internet. Incredibly low speed. Dropped calls every 5 minutes and 13 MB image downloads take up to 30 min. Can't wait for StarLink to expand their service and switch. I've already pre paid for it.

  • MarkC_Avgi Mark Carruthers (@MarkC_Avgi) reported

    @CanadianCheri I’m not sure you could ever love Xplornet, once you had them, Cheri. First connecting to the internet w/ WWDC, despite really bad service, I stayed with Xplornet after they bought WWDC (perhaps 20 years ago) until I finally gave up in 2020. I have never had such bad service. 1/2

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    Just got a message from @Xplornet. Second one in the last week. They're doing maintenance between 8am and 10pm tomorrow so don't bother tech support during those times. It's not like vast swathes of the province are WFH and need internet. Can't wait for @SpaceX starlink.

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @wheelerreborn @CCI_Wireless @Xplornet Yeah, had it for a year. First 3 months it was awesome. And then it got to the point where I waa using half of the data I was buying (and of course, Telus didn't say anything) because it was so slow. They'd oversold the tower.

  • wheelerreborn Wheelerreborn♿ (@wheelerreborn) reported

    @reikokoyama79 @CCI_Wireless @Xplornet You try the telus hub internet or whatever they call it? My cousin has it at his acreage & his parents at the farm and they actually have less problems then I do with shaw high-speed in the city.