Xplore

Xplore Outage Report in Lanark, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lanark, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lanark, Ontario 02/16/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • grizzwaldz Grizzwaldz❎ (@grizzwaldz) reported

    @PowderHoundPup $144 CAD/monthly unlimited bandwidth, hardware was $700 CAD incl. Wifi Router. Plug n Play in 10min. Xplornet was $115/monthly for 10gb usage. Xplornet hardware had rental fees etc plus contract. No contract with Starlink, cancel anytime. Cost difference minimal :)

  • luvlambs Marion Greveling (@luvlambs) reported

    0.24 Mbps download 0.79 Mbps upload Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. That new thing you sent me isn't working out @Xplornet Is the $130 I send you monthly doing good for you?

  • JeannieCarruth3 Jeannie Carruthers (@JeannieCarruth3) reported

    @xplornet Its been a whole week barely being able to load a webpage in the Edward's, ON area, I spent over an on your technical support line on hold with no response and it's not an issue on our end? Am I supposed to pay 100+ dollars for this mediocre service

  • tomanator184 TOMANATOR (@tomanator184) reported

    @CBCNB Still waiting for semi reliable internet service at almost twice the rate of unlimited in Ontario for only 100gig on PEI with Xplornet! Long way to go!

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • JohnFashionGuy JohnFashionGuy (@JohnFashionGuy) reported

    Call to @Xplornet Us: We’re not able 2 access r internet X: yeah sorry it’s been down since 4pm not sure why or when it will be back Us: oh um k?? X: anything else we can help U with Us: dude U didn’t help at all!!! Good customer service is just being polite! Silly me!

  • JohnWatersTrash 🌺Lilisaurus Wrex🦖 (@JohnWatersTrash) reported

    @baagheecha @Xplornet Better make sure they don't remove the radio that was sending you internet entirely Several months we were told it's a problem on our end and need to pay them to replace everything, And when it didnt work, they wanted to do that again, but there wasnt even support on their end

  • CousineauAlbert 🇨🇦The Hoof Trimmer🇨🇦 (@CousineauAlbert) reported

    @KetchesonDale @sheepfarmbecca @Xplornet We didn't have options until about one year ago or so. The other day I asked about unlimited data from Xplornet. If I got unlimited data, they would have to slow down my internet. That was the nail in the coffin.

  • kevinlovestech Kevin Lloyd 🇨🇦 (@kevinlovestech) reported

    Was running an errand today, and saw an ad for a Xplornet. Promo on 50Mbps down. Considering it was 30Mbps a decade ago, that’s not much of an improvement. Hoping it’s their lowest tier. I get 600Mpbs at home.

  • JohnWatersTrash 🌺Lilisaurus Wrex🦖 (@JohnWatersTrash) reported

    @DavidBe17330646 @Xplornet Yeah, when we were a customer they literally replaced the service we were on with a new radio and new clients, all while insisting it was our problem and charged us several months for service that didn't exist.