Xplore

Xplore Outage Report in Laval, Québec

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The latest reports from users having issues in Laval come from postal codes H7L.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Laval, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Laval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Laval, Québec 11/27/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Laval, Québec

The most recent Xplore outage reports came from the following cities: Montréal, Laval, Duvernay-Est, Longueuil, Brossard and Terrebonne.

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City Problem Type Report Time
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PeeverShawn The Lego Batman (@PeeverShawn) reported

    @NiagarathisWeek Xplornet is horrible. We have it at work and we are constantly down. Not reliable at all. Seek other options, its 2021.

  • sdj1970 Chaos (@sdj1970) reported

    Today is the day we rid ourselves of @Xplornet after 10 years of great customer service on a garbage product. Caught up in this mess is @ShawDirect who was also cancelled because of far better bundling services. Thank you for the dozens of holes in my roof & brick walls.

  • isabh352 Isabh352 (@isabh352) reported

    @outagedetect @outagedetect @Xplornet nop still outage in the Smiths Falls area. ETA 9:30am

  • harrbca Brad Harrison (@harrbca) reported

    @Mark_Goldberg @multiplesourc13 @Xplornet I have been wondering lately if the wireless providers are wanting to get out of the rural internet service provider business because of our low density and higher cost to service. I live 30km from a major city center, and our wireless options are limited, and of poor quality.

  • harrbca Brad Harrison (@harrbca) reported

    @Mark_Goldberg @multiplesourc13 @Xplornet Have there been any studies done that give guidance to what affordable rates are for rural wireless service? Are providers like Xplornet pricing themselves to low to provide adequate service and that is resulting in dissatisfied customers looking for alternatives such as Starlink

  • evanrbuchanan Evan Buchanan (@evanrbuchanan) reported

    Having extra slow and sporadic internet and cell receptiom for a year now really shows me how much we rely on access to communication. Also **** xplornet and virgin for being bad providers... Grrr

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet 3rd time in 5 days my net has gone down. There should be a law that says you have to take at least $1 off a bill for every hour your service is down. #xplornetsucks

  • medic969 Rob Good (@medic969) reported

    @Nick62289935 @Xplornet I got my call back on Friday. They sorted out my inability to log into myxplornet portal and I will see this week about the speeds issues.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Seriously @Xplornet fix your network. I haven't had a connection all day, and it's been down more than up over the last week. I get not commiting to speeds, but you're not even meeting the definition of a connection right now.

  • plrsTweet Pamela Ross (@plrsTweet) reported

    @MulliganCBC listening to city people complain about internet speed is interesting. Don't move to anyplace in NB that only has rural Xplornet service, because it's expensive, slow, and unreliable.