Xplore

Xplore Outage Report in Montréal, Québec

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The latest reports from users having issues in Montréal come from postal codes H1H, H4N, H1S, H3S, H1Y, H2S, H2P and H4V.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Montréal, Québec 12/07/2025 18:55

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Montréal, Québec

The most recent Xplore outage reports came from the following cities: Montréal, Laval, Duvernay-Est, Longueuil and Brossard.

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City Problem Type Report Time
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet Wow, they just want you gone as a customer dont they? How can it be working if you can’t even connect on a regular basis to their service. Are they actively shutting you down?

  • Radeonis Joey Corney (@Radeonis) reported

    @Xplornet I've been through all of this before and even after reviewing my information they basically just tell me I'm **** out of luck and it is what it is. I've missed important meeting because the service is so terrible I cannot connect to a voice call.

  • Radeonis Joey Corney (@Radeonis) reported

    @Xplornet This has been an ongoing problem now for months, I have been getting no where with technical support, I pay over 100$ a month for a service that drops down to >1mb/s after 5pm and with 22%+ packet loss on the network.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet how do you manage to oversell a network to the point where it cuts out for no reason literally was just watching a YouTube video I got 7 Minutes in and it just froze because my internet disconnected

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet No they're just passively shutting me down🤪 Honestly, she just kept repeating that my signal quality is enough for the "up to" speed, my "very high" usage, and they make no guarantees you'll get the speeds. Maybe I should make no guarantees there will be money to pay the bill?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    To put it in perspective @Xplornet: Even if my connection was "up" 50% of the time and I still consumed 800GB of data, that's an average speed of 5mbps over the month. I don't dispute that the connection works some of the time. But it doesn't work reliably, that's the issue.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Final thoughts for @Xplornet. Stop blaming COVID. I've read many stories that predate the pandemic of how truly awful your service is. The pandemic just shined an even brighter spotlight on it. You've had a year to improve. The fact you haven't indicates you don't actually care.

  • isabh352 Isabh352 (@isabh352) reported

    @outagedetect @outagedetect @Xplornet nop still outage in the Smiths Falls area. ETA 9:30am

  • ClayBreakerAB Dan (@ClayBreakerAB) reported

    @MrStache9 I hope they are not giving more money to @xplornet!? Worst ISP on the planet!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    14 hours and counting for this current @Xplornet outage. It bears repeating that they told me it's working fine based on how much data I use. Just rebooted the equipment again, let's see if it decided to reconnect now...