Xplore

Xplore Outage Report in Montréal, Québec

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The latest reports from users having issues in Montréal come from postal codes H1H, H4N, H1S, H3S, H1Y, H2S, H2P and H4V.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Montréal, Québec 12/08/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Montréal, Québec

The most recent Xplore outage reports came from the following cities: Montréal, Laval, Duvernay-Est, Longueuil and Brossard.

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City Problem Type Report Time
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • corey_vdm  Cory  (@corey_vdm) reported

    @invigilator4 How does xplornet get away with this crap

  • JohnWatersTrash 🌺Lilisaurus Wrex🦖 (@JohnWatersTrash) reported

    @DavidBe17330646 @Xplornet Yeah, when we were a customer they literally replaced the service we were on with a new radio and new clients, all while insisting it was our problem and charged us several months for service that didn't exist.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @ProudAFAmerican @angie_keathly Same here. I’m semi-rural 30 miles from the centre of Toronto. Crap internet via Xplornet. They have a monopoly here. Maybe 12 mg download speed on good days.

  • the_sizz sizzle (@the_sizz) reported

    @Xplornet worst customer service company ever

  • PitCrewJoel_25 Joel (@PitCrewJoel_25) reported

    @Xplornet is there a reason I pay for 24 hours of internet service but only receive about 20? Extremely unhappy, will be calling later today to complain and ask for a refund or better internet! Never had issues until you bought my internet provider!

  • NLpicker Keith (@NLpicker) reported

    @futonsrf @Larry_Short @VOCMNEWS I have xplornet and it sucks, patiently waiting for a better service

  • JohnWatersTrash 🌺Lilisaurus Wrex🦖 (@JohnWatersTrash) reported

    @baagheecha @Xplornet Better make sure they don't remove the radio that was sending you internet entirely Several months we were told it's a problem on our end and need to pay them to replace everything, And when it didnt work, they wanted to do that again, but there wasnt even support on their end

  • ShaneEthan1 Shane (@ShaneEthan1) reported

    @ImTyJordan @PurolatorHelp The worst customer service I had was talking with Xplornet. You think they know what you're talking about then shuffle you around departments until you finally give up.

  • luvlambs Marion Greveling (@luvlambs) reported

    0.24 Mbps download 0.79 Mbps upload Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. That new thing you sent me isn't working out @Xplornet Is the $130 I send you monthly doing good for you?

  • AndStammers Brent and Carla stammers (@AndStammers) reported

    @Xplornet When are you going to reimburse me for 1. The wrong router. 2. The internet is down and has been for a few days. I believe we were quite silly to go back to you guess. I guess we should have learnt our lesson the first time