Xplore

Xplore Outage Report in Longview, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Longview, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Longview and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Longview, Alberta 01/22/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Longview, Alberta

The most recent Xplore outage reports came from the following cities: Black Diamond.

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City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaBlack Diamond Internet
CanadaBlack Diamond Internet
CanadaBlack Diamond Internet
CanadaTurner Valley Internet
CanadaBlack Diamond Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Longview, Alberta

Latest outage, problems and issue reports in Longview and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DTimchishen Darcy Timchishen (@DTimchishen) reported

    @Xplornet blocked my reply to their promotion. I asked why they would offer better service for new customers. If they looked after existing customers then new customers would just flow in.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet I haven't been able to connect to the tower since last night. I see it connect, the status changes to 'network entry' on the cell I usually connect to, and then it disconnects and loops. When it's trying to enter the network the signal numbers are what they usually are.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Rebooted and now it won't reconnect to the tower. @Xplornet I know I'm *kind of* a **** to you on Twitter, but do you think maybe possibly you could actually fix this? Three days ago I had the exact same signal and was getting 15-20mbps. Tonight I'm getting nothing.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Does constantly bugging @Xplornet on Twitter count as "attempting to resolve my issue" as it pertains to the CCTS complaint process? I think tomorrow I will file an actual official complaint with them. I see them reach out to others to offer assistance, but not to me...

  • mikejsemeniuk Mike Semeniuk (@mikejsemeniuk) reported

    @Xplornet When we upgraded to the 25mbs, The first few days we got speeds around 10mbs ever since it has been averaging 1 to 2 mbs. I'm paying more for the same speed, and all xplornet tells me is that everything looks good on our end. that's not good service!

  • penny_hainer Penny Hainer (@penny_hainer) reported

    @Xplornet Our internet has been less than reliable for weeks now. When I talked to support they said they had no idea how long this maintenance will go on. I have been getting daily calls telling me to expect outages. Ridiculous considering the price we pay.

  • Real_McMunchie Derek Grant Holowka 🇨🇦 (@Real_McMunchie) reported from Ridgeville, Manitoba

    Can't wait for @SpaceXStarlink in my area. So done using my cellular data for internet at home. It's been one hell of a ride @Xplornet. One I would not wish on anybody. I spend about an hour weekly doing system reboots. Just a garbage product.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Approaching two hours of being unable to reconnect to the @Xplornet tower after a reboot of their equipment. I'm absolutely amazed at the quality of their service. Nothing can compare to this!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    My @TELUS mobile plan resets tomorrow and we have used ~99% of our plan data this month (40GB shared between four phones) because our @Xplornet internet has been so terrible this cycle. Luckily Telus knows how to run a network even if I have to worry about getting throttled.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Thanks for reminding me. Oh, and you should deliver the speeds you claim and actually offer unlimited data like you say you do. Until then, people looking for a rural ISP, xplornet is a terrible ISP, avoid xplornet. Maybe think about checking out #Starlink