Xplore outages and service status in Lougheed, Alberta

Problems in the last 24 hours in Lougheed, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lougheed, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Lougheed, Alberta

Latest outage, problems and issue reports in Lougheed and nearby locations:

• 
  Pata (@PataSangster) reported 48 minutes ago from Lougheed, Alberta

  @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Ciemitis (@JoshCiemitis) reported 4 minutes ago

  @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?

• 
  Byron Darlison (@ByronDarlison) reported 7 minutes ago

  @Xplornet if you are having me wait 56 minutes to have someone offer me something better to try to keep me as a customer I have to wonder what are you thinking? This customer loyalty process is not going to warm me up to accept what you are proposing. The opposite actually.

• 
  ForeverSkittlesClips (@SkittlesClips) reported 9 minutes ago

  @xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦

• 
  Lin R (@Blu_Butterfly8) reported 10 minutes ago

  @GSmokesweed1 I'm using my tablet while away and that limits me a lot and Xplornet (for North Quebec) sucks...

• 
  Palliser Triangle Ag Project (@KKoolyk) reported 15 minutes ago

  @BantrySeedman It’s been by far the best rural internet we’ve had. And price point. Had Xplornet (garbage), then Rogers Rocket hub (great speed but expensive), then Netago local company out of Hanna (was overall good, company sold to Telus and I hate Telus)

• 
  Kelly McNeice (@McneiceKelly) reported 15 minutes ago

  @Xplornetsuppor1 @mario4thenorth Btw you are giving xplornet a bad name. I love Starlink. Never a problem.

• 
  who cares (@ChewyChewyChomp) reported 22 minutes ago

  @xplore_ca Nope. I’ve tried several times and now it’s too late. My internet has gone to **** since you bought out my previous provider.

• 
  Robert Way (@LabradorIce) reported 27 minutes ago

  @ClimateSadie Lots of issues with XplorNet from users. We have had it before and the cost versus speed and limitations on data usage were real tough. Most people that I know who had XplorNet in communities didn't keep it.

• 
  All In (@apclaus) reported 27 minutes ago

  @xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸

• 
  Christina Sawisky 🧡 (@CSawisky) reported 30 minutes ago from Macdonald, Manitoba

  Because #Xplornet sucks so bad I’ve used all my data. I need a better option!