Xplore outages and service status in Lougheed, Alberta

Problems in the last 24 hours in Lougheed, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lougheed, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Lougheed, Alberta

Latest outage, problems and issue reports in Lougheed and nearby locations:

• 
  Pata (@PataSangster) reported 58 minutes ago from Lougheed, Alberta

  @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kel.Ehh (@KelllEhhh) reported 8 minutes ago

  @xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.

• 
  Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported 9 minutes ago

  @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

• 
  Onkwehonwe Organics (@OnkwehonweHerbs) reported 10 minutes ago

  @xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!

• 
  Chavela (@chavela85) reported 13 minutes ago

  @xplore_ca been having problems with your internet for a month. Now it's super slow and I have to wait for some technical department! Customer service sucks!!! Why does it take so long to get resolutions??!! Going to have to go back to starlink.

• 
  Arpad Hild (@zotfot) reported 15 minutes ago

  @Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too

• 
  Keith Murray (@keithwawanesa) reported 15 minutes ago

  @Mullin_95 I always had great service from Netset, until they sold out to Xplorenet. Xplornet is the best advertising for Rfnow! @RFNOW_Inc RFnow has the same good service as the old Netset.

• 
  far apart & close at heart (@lundhillbilly) reported 19 minutes ago

  Just became a @SpaceXStarlink customer. Instead of the horribly slow wifi from xplornet, paying for 25 mb and actually only getting 10-15 on a good day, we now have 174+ mb. I don’t know what to say!! Get #Starlink!

• 
  Cowgirl Quinn 🇨🇦 (@GoldenDragonXll) reported 20 minutes ago

  @xplore_ca Wifi is still down in PEI...

• 
  Lucas Bourque (@Lucas_Bourque_) reported 22 minutes ago

  Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

• 
  ☘️Seán Caomhánach ☘️ (@kavs86) reported 23 minutes ago

  @voiceshapes I use Xplornet because Bell up here is slower than dial up. Still use the modem that came with it and have no issues