Xplore

Xplore Outage Report in Lougheed, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lougheed, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lougheed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lougheed, Alberta 12/13/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Lougheed, Alberta

Latest outage, problems and issue reports in Lougheed and nearby locations:

  • PataSangster Pata (@PataSangster) reported from Lougheed, Alberta

    @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Murray70051295 Murray (@Murray70051295) reported

    @SpaceXStarlink Good evening I live in rural Canada. We have a wide variety of radio internet and satellite xplornet. The problem is they are slow and unreliable. I am a contractor that would like to become an installer for starlink.

  • JessicaHolmes03 Jessica Holmes (@JessicaHolmes03) reported

    @Xplornet 17+ hours of tech support and 2 visits and you’ve made a choice to not help me, we both know you can, you just won’t. Worse? Your employee confirmed it was done for his personal system... yet for me? No way! @APLenehan how can your company allow this unfair treatment?

  • FuzzyGross DaveMcG (@FuzzyGross) reported

    @SezChris @SpaceXStarlink I currently only have decent speeds because I went to the CRTC and complaint. They found it valid and Xplornet came and finally "fixed" my issues. What sucks is literally 5 min down my road can get bell and rogers high speed but they won't expand down my road at this time lol

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Nice of Melissa to send that in both French and English. Xplornet is so full of crap.

  • shub84 ShuBanga (@shub84) reported

    @Bell @Xplornet The Government is saying that internet is a basic need & is essential...but companies like you are slowing down service! At least during the 1st lockdown in Ontario, our internet worked; this time around, we literally lose connection every 10 minutes.

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    @Xplornet I see no point. I called repeatedly already. Was finally told by one of your supervisors that I should have been told when I purchased your service that evenings would be poor. That made me laugh. It also made me give up. See no point in another phone call.

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    Had a “decent” connection for a while. Now it’s out again. ROFLMAO. This is what qualifies as reliable rural internet. Thanks @Xplornet well, at least we don’t have to worry about watching Netflix. I may have to cancel that today. Can’t watch it anyway. #ruralinternet

  • AAurora8911 AutumnAurora8911 (@AAurora8911) reported

    @Xplornet Would have been better if my Xplornet wasn’t down And I didn’t need to use all my phone data plan to video call my loved ones.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Did this somehow benefit xplornet customers overpaying for terrible internet? No, of course not.

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @albertarebel1 I totally think that's xplornet. And then Telus hubs. I legit had dial up speeds with both, and they did nothing to fix it. At least CCI answers their phones!