Xplore Outage Report in Lougheed, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lougheed, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lougheed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lougheed, Alberta 12/01/2023 14:15

December 01: Problems at Xplore

Xplore is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Lougheed, Alberta

Latest outage, problems and issue reports in Lougheed and nearby locations:

  • PataSangster Pata (@PataSangster) reported from Lougheed, Alberta

    @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Another evening unable to use any of the many streaming services and online gaming services I pay for. Thanks @Xplornet. You rock. I bet @APLenehan has no issues streaming the weird porn he's into though.

  • HanznFranz DJJG 🐞 (@HanznFranz) reported

    @Xplornet internet is down again. In Saskatchewan. Is there a problem with the satellite again or the modems?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Hey @Xplornet expect a phone call tomorrow to withdraw consent for you to charge my credit card any more money until you fix my completely broken connection. Every night this week it's been 100% unusable for at least two hours. It's been months of <2mbps. Fix it.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet, please explain how my download speed is 33kbps and my upload still 1.8mbps.. If my upload is capable of at least that, shouldn't the download as well? How's *that* work? Don't bother with an answer. You're plainly incompetent at running a network.

  • CraigSenchuk Craig Senchuk (@CraigSenchuk) reported

    @NeustaedterMark That’s awesome, anyone in Carberry area on @StarlinkPage yet? Log into site and just says they will let you know when available. @Xplornet sucks, need to cut that cord!

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @TracyRimmer @Xplornet Wow that is sad! When I called in because my modem died the person seemed very surprised I had been a client for over a decade. I don't think people stick with them long because of this ongoing problem.

  • beckstreaker07 Liam J (@beckstreaker07) reported

    @Xplornet like clockwork our ECI(hex) jumps from the correct panel to others on the tower that give below the acceptable CIN and SIN #'s. Now you want to charge to service it when it had never been fixed in 3 yrs of trying? Starlink can't get here soon enough. Sick of Xploitnet

  • OneMorePatch Eric Frey (@OneMorePatch) reported

    @KMal_T8N I feel your pain. I hate Xplornet and swore I'd never use their service again. So they acquired our WISP and service has been garbage since. I can't wait to give them the double middle fingers on my way out the door.

  • beckstreaker07 Liam J (@beckstreaker07) reported

    @Xplornet Why would I bother, like I said nothing has changed in the 3 years of trying with all levels of support always recommending a work order that fixes nothing. Silvercreek ECI 03BC501 drops daily, This is a provider issue yet I eat the cost? Thankfully we have other options coming

  • DaniFarmlink Dani Rands (@DaniFarmlink) reported

    @KeatingSeed @SpaceXStarlink Is this available now? Where I am we only have Xplornet satellite and it's capped limits for ridiculous prices. It's been tricky to manage data limits with life being so virtual! Speed isn't the issue just data caps! 😓