Xplore outages and service status in Lougheed, Alberta

Problems in the last 24 hours in Lougheed, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lougheed, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Lougheed, Alberta

Latest outage, problems and issue reports in Lougheed and nearby locations:

• 
  Pata (@PataSangster) reported 7 minutes ago from Lougheed, Alberta

  @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clint Howard (@Haywire_45) reported 3 minutes ago

  Anyone else’s Starlink really slow today? It’s as bad as xplornet was.

• 
  Dan Wiebe (@DanWiebeFree) reported 6 minutes ago

  @xplore_ca Don’t believe a word of Xplorenet . I know this from personal experience and my friends and acquaintances share my experience. The speeds and data are far lower than they “sell” their service is crap. Starlink work’s terrific.

• 
  Right Central Views (@Right_Central) reported 11 minutes ago

  @xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.

• 
  Justus Hickey 🇨🇦 (@justushickey) reported 12 minutes ago

  @PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.

• 
  J Snow (@DrewPeacock705) reported 15 minutes ago

  @xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.

• 
  ✝️ JB (@jordanbranscomb) reported 18 minutes ago

  @Starlink my remote oil and gas clients are pretty upset, considering it was a 3 hour outage. it’s first outage on record since we cut them over from xplornet tho

• 
  Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported 20 minutes ago

  @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

• 
  Mamabear 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freshouttafacks) reported 24 minutes ago

  @dubsndoo We bought Starlink direct(no rogers needed). Only internet service we can get in Ontario country. Shaw satellite and xplornet lte had download speeds of .5. Had that for 10 yrs…now we have 250. 7 people stream/game or work at once w zero issue. Love it.

• 
  far apart & close at heart (@lundhillbilly) reported 26 minutes ago

  Just became a @SpaceXStarlink customer. Instead of the horribly slow wifi from xplornet, paying for 25 mb and actually only getting 10-15 on a good day, we now have 174+ mb. I don’t know what to say!! Get #Starlink!

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 26 minutes ago

  @xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.