Xplore outages and service status in Lougheed, Alberta

Problems in the last 24 hours in Lougheed, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lougheed, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lougheed, Alberta

The most recent Xplore outage reports came from the following cities: Sedgewick.

City	Problem Type	Report Time
Sedgewick	Internet	24 days ago

Community Discussion

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Xplore Issues Reports Near Lougheed, Alberta

Latest outage, problems and issue reports in Lougheed and nearby locations:

• 
  Pata (@PataSangster) reported 24 minutes ago from Lougheed, Alberta

  @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G. Louise (@Shuswapgigi) reported 6 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  Brett Petracek (@BrettRace) reported 12 minutes ago

  @LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.

• 
  Brandon Murphy (@brandonmurph10) reported 13 minutes ago

  . @xplore_ca you are an absolute joke. I would fold up that business and never say I was associated with them if I had any relationship with these scammers

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 13 minutes ago

  Rural internet provider in Northumberland county @PLawrenceMP is dreadful. Xplornet is our only option. Typical upload speed is .2. Yes point 2. For anyone working from home that’s useless. When will we have access to good reliable reasonably priced high speed internet service?

• 
  Gerard Cooke (@GerardCooke8) reported 13 minutes ago

  @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

• 
  Lomaxcat (@VoosieVooters) reported 13 minutes ago

  @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.

• 
  Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported 14 minutes ago

  Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

• 
  Kel.Ehh (@KelllEhhh) reported 14 minutes ago

  @xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.

• 
  Tybernicus (@Tybernicus17) reported 17 minutes ago

  @LeoNasau @thinking_panda Yep. 36,000km is the same as the Telesat satellites that were support Xplornet sat internet. My average latency was 670ms with that gear. Useless tech. Starlink: 550km from earth Telesat: 36,000km from earth.

• 
  SirFrancis Bacon (@SirFrancisBac20) reported 19 minutes ago

  @xplore_ca Pull it down