Xplore Outage Report in Lougheed, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Lougheed, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lougheed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Lougheed, Alberta
Latest outage, problems and issue reports in Lougheed and nearby locations:
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Pata
(@PataSangster) reported
from
Lougheed, Alberta
@Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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m3t4lw01f
(@m3t4lw01f) reported
@DrTed77 @StephenPunwasi Xplornet is not Canadian. They are owned by Stonepeak, which is a US investment firm. Also, Xplornet is trash. I'm lucky if I can even use Twitter, my kids can't use it for school and I can't work from home. No amount of "support" has ever fixed it.
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet not on ur network they don't. **** u @Xplornet
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✨StarBuck_83✨
(@StarBuck_83) reported
@Xplornet You should get better customer service agents. I was just called a ***** by one of your service reps. All because I want the services I pay for!
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Sara
(@SaraFromSussex) reported
Just heard from other villagers that I am not the only one experiencing issues this week. Many of us have been unplugging the damn routers and plugging them back in, as @Xplornet often advises to do when you call them with any internet issue.
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Dale Ketcheson
(@KetchesonDale) reported
@MatthewPot Xplornet here has been down all week
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Fast Jeff
(@fastjeff) reported
@Xplornet People are supposed to be socially distancing and here you are telling xplornet customers to go to their friends house and use their internet to listen to podcasts? I mean, xplornet internet can't handle loading anything since xplornet internet is mostly garbage.
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StadtkePlumbHeatAir
(@stadtkeplumheat) reported
@Xplornet . Poor service and not taking phone inquiries. Why were they given a government contract.
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Sara
(@SaraFromSussex) reported
There’s nothing I love more than our ridiculously slow rural internet service not working at all when I’m working from home and have big meetings coming up. I’ve been on hold for over 50 minutes waiting to talk to customer support... @Xplornet #RuralNewBrunswickDeservesBetter
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Glphoto
(@Glphoto1) reported
@CraigBaird @Xplornet Riable internet, what a joke, I pay for 25 down and average from 5 to 8 down. That is not reliable it is a rip off
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Jesse Monroe
(@CanadianKieth) reported
@Xplornet After almost 1.5hrs on hold, I finally got through to someone who was of great help. Y’all should really have some kind of app or something for customers to report an outage. Being stuck on hold for 1+ hrs to talk to someone for 10min is beyond irritating