Xplore outages and service status in Mactaquac, New Brunswick

Problems in the last 24 hours in Mactaquac, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mactaquac, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CJH (@CJH39493411) reported 3 minutes ago

  @xplore_ca Why? I told you I’ve talked to you guys. Unless you trained a bunch of people in the last week you are asking me to waste more of my time on a company that doesn’t value its customers. For what? So YOU can feel better because you can say you tried to help? Pathetic!

• 
  Tibalt Ablaze. (@Ansovald) reported 5 minutes ago

  @xplore_ca Found the issue, you guys did some tower work in my area during the day but still had no internet when I got home late Friday, the issue was the cable that ran from dish on my roof to my power box ( p.o.e box) came unplugged.

• 
  Ally Bryant (@Eh_Bee_Sea) reported 8 minutes ago

  @xplore_ca Did the forest suddenly spring up last month? No. It's been there quite a while, and the high speed internet has worked without a problem through at least 3 Summer's worth of leaves. I have enough signal now to reply, but it takes a full minute to send. Videos won't load.

• 
  Allan Wilson (@uncleal13) reported 8 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  GL Guevarra (@GLGuevarra) reported 8 minutes ago

  @xplore_ca we got no internet in our area. Customer support is 1 hr wait time. Is there outages in the Westman Area?

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 9 minutes ago

  @xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.

• 
  Sagittarius (@Regretful_Livin) reported 18 minutes ago

  @xplore_ca No service for over six hours and can't even get a hold of a support agent or anything. You're luckyI don't have any other option in this area. I would switch in a heartbeat

• 
  Lucian (@LucianFilm) reported 19 minutes ago

  @xplore_ca We have the internet down for the past few hours in PEI, any updates regarding that?

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 20 minutes ago

  Rural internet provider in Northumberland county @PLawrenceMP is dreadful. Xplornet is our only option. Typical upload speed is .2. Yes point 2. For anyone working from home that’s useless. When will we have access to good reliable reasonably priced high speed internet service?

• 
  Moe G (@moegaultier) reported 21 minutes ago

  @xplore_ca Yeah right, and using rabbit ears and pots and pan to transmit from customer to customer…