Xplore outages and service status in Mactaquac, New Brunswick

Problems in the last 24 hours in Mactaquac, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mactaquac, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Morey (@RyanMor83438655) reported 2 minutes ago

  @xplore_ca internet down Minburn tower 2 days ago most of the day, yesterday most of the day and this morning still. Asking what others have … where do you post outages so we know what is happening?

• 
  J✨ (@i_like_soup_) reported 3 minutes ago

  Hey Xplornet!! A customer not having internet for 6 days is not acceptable in case you were wondering!!! I put up with having 2 Mbps speeds when I pay for 50 Mbps (at a price that should get me gigabit speeds) but this is ridiculous!!!

• 
  Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported 4 minutes ago

  @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

• 
  Mike Gazzola (@The_RealestReal) reported 4 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

• 
  Nick Dodd (@nickdodd) reported 7 minutes ago

  I lived 10 years where nothing more than 150mb was an option (aside from starlink, or xplornet - but neither support static IP addresses which I need). I personally contacted every fiber provider in Canada about getting fiber and when the major provider finally came to my town I was literally the first person to get hooked up.

• 
  june ⭐️🌙 (@junee_swift) reported 8 minutes ago

  @xplore_ca are you experiencing an outage? I’ve tried connecting through an Ethernet cable (no luck), I’ve done a power cycle, I checked my account to make sure it was nothing on my end. Why haven’t I had internet for longer than an hour since before Christmas? #xplorenet

• 
  GL Guevarra (@GLGuevarra) reported 9 minutes ago

  @xplore_ca we got no internet in our area. Customer support is 1 hr wait time. Is there outages in the Westman Area?

• 
  Arpad Hild (@zotfot) reported 9 minutes ago

  @Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too

• 
  Ally Bryant (@Eh_Bee_Sea) reported 17 minutes ago

  Fibre optic internet will be available to me very soon. The lines are in. The problem? Bell. I don't want to deal with Bell. Xplornet - now called @xplore - has been our only reliable option for rural high speed for almost 10 years. Until now...

• 
  Sagittarius (@Regretful_Livin) reported 17 minutes ago

  @xplore_ca No service for over six hours and can't even get a hold of a support agent or anything. You're luckyI don't have any other option in this area. I would switch in a heartbeat