Xplore Outage Report in Madoc, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Madoc, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Madoc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Xplore
Xplore is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Madoc, Ontario
Latest outage, problems and issue reports in Madoc and nearby locations:
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Rachel Reavie
(@reavie) reported
from
Tweed, Ontario
Gotta love shitty wifi providers 😂 xplornet is down
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Doyle
(@JessicaDoyle) reported
@TalkingNB @CBCNB @ONBCanada Agreed. My internet is awful. I have no choice but to use Xplornet while I wait for Starlink to arrive. Too bad nbgov invested another $40,000,000 into Xplornet tech that is already outdated before it’s even installed on the ground. Starlink would have cost a fraction of this.
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Metal Wolf
(@m3t4lw01f) reported
@harrbca @Xplornet I finally filed a CCTS complaint last night. Their complete failure to meet even half of their advertised speeds coupled with these outages finally pushed me over the edge.
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Jean-François Mezei
(@jfmezei) reported
@AnjaKaradeglija You’re assuming anyone wants those wireless assets. They could do like in Manitoba and force Xplornet to accept the spectrum and some towers and make a token network serving 10 customers so Federal govt can still claim 4 carriers.
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Fast Jeff
(@fastjeff) reported
@Xplornet Thanks for reminding me. Oh, and you should deliver the speeds you claim and actually offer unlimited data like you say you do. Until then, people looking for a rural ISP, xplornet is a terrible ISP, avoid xplornet. Maybe think about checking out #Starlink
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Darcy Timchishen
(@DTimchishen) reported
@Xplornet blocked my reply to their promotion. I asked why they would offer better service for new customers. If they looked after existing customers then new customers would just flow in.
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officer pablo
(@PabloOfficer) reported
@Nick62289935 @Xplornet Fr like restarting my modem ain’t Gona help when the problem is on Xplornet’s side false advertising 40mbits/second I don’t even get 1
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Metal Wolf
(@m3t4lw01f) reported
Approaching two hours of being unable to reconnect to the @Xplornet tower after a reboot of their equipment. I'm absolutely amazed at the quality of their service. Nothing can compare to this!
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Metal Wolf
(@m3t4lw01f) reported
@harrbca @Xplornet Follow-up, it looks like it reconnected about an hour ago, but I can't connect to anything at home and speed tests from the Google Home app WiFi setting just fail, so I'm guessing it's connected to a poor reception cell again.
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Jasper Moneo
(@MoneoJasper) reported
@Xplornet Yeah say goodbye to your entire client base once Starlink becomes more commonplace. On the 50mbs plan my speeds are terrible, even before peak hours. Going to be happy to have another internet option.
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Metal Wolf
(@m3t4lw01f) reported
11 hours later, still no @Xplornet connection. Be nice if they had a status page so I knew if this was a more widespread problem or if only I was affected. It'd be a full time job maintaining a status website there though so probably why they don't have one.