Xplore outages and service status in Mascouche, Quebec
Why is my Xplore service not working?
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Mascouche, Quebec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mascouche, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
- Internet (74%)
- Wi-fi (11%)
- Total Blackout (8%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported@KimSytsma @TobyBarrettHN yes you have to. IN the morning xplornet works okay, after dinner it's awful.
-
Darcy Timchishen (@DTimchishen) reported@AdamJPfeffer @Xplornet @StarlinkPage Starlink is excellent. 10 mins setup. Devices recognized the wifi signal right away. I have 70 ish down and 20 up. Devices don’t disconnect
-
Metal Wolf (@m3t4lw01f) reported@Xplornet Better hope those rural kids aren't trying to use a VoIP service and have you as their ISP or they won't be able to access the help phone either way.
-
Jonathan Fortuna (@TKC_1233) reported@Xplornet is such a scam. My net has been out for 12+ hrs and they admit that it’s a problem with their equipment, but they want me to pay for someone to come out and fix it. Company has been a joke from day 1, rather have no net then this ****. Done with this company.
-
Metal Wolf (@m3t4lw01f) reported@Xplornet Taking my Xplornet modem off my roof would be good spring cleaning. Too bad I need to rely on your garbage service just a little longer.
-
stephanie (@stephanie4tin) reported@Xplornet can’t wait until starlink is canada wide so your **** company can go out of business, so tired of barely using the internet and having it go out for god knows how long🖕🏻
-
Fast Jeff (@fastjeff) reported@Xplornet How much traction you think you're going to get trying to pass off the same tower in 48 different pictures different times of the year? People know you're liars, lie about speeds, lie about unlimited data. Avoid xplornet, it's a terrible ISP.
-
Nick (@Nick62289935) reported@Xplornet @KT_Koop @Xplornet, stop saying "you're sorry", because clearly you are not. You are just an abuser who apologises afterwards, but has no intention of stopping. Your greed is too big. You are NOT too big to fail. Come Clean. Beg for forgiveness from Canadians. #YourDaysAreNumbered
-
Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧 (@BrentHCameron) reportedThe last 3 times I tweeted to @Xplornet about non-existent internet, I got a canned reply asking for details immediately the signal miraculously returned & with greater speed (for a little while) Assuming that I can repeat the pattern with this one...
-
Chaos (@sdj1970) reportedToday is the day we rid ourselves of @Xplornet after 10 years of great customer service on a garbage product. Caught up in this mess is @ShawDirect who was also cancelled because of far better bundling services. Thank you for the dozens of holes in my roof & brick walls.