Xplore outages and service status in Maxville, Ontario

Problems in the last 24 hours in Maxville, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Maxville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Maxville, Ontario

Latest outage, problems and issue reports in Maxville and nearby locations:

• 
  MrSeventy8 (@MrSeventy8) reported 50 minutes ago from North Stormont, Ontario

  @Bell and @Xplornet were down for about 30 mins in Crysler, about 35 mins. south east of Ottawa.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Ciemitis (@JoshCiemitis) reported 2 minutes ago

  @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?

• 
  Syd_Vakarian (@Syd_Vakarian) reported 2 minutes ago

  @xplore_ca wow, you charge $75 for someone to come to my house to test and see if I can get service. and if I can't, then I have to pay the $75, but if there's service available at my house I don't have to pay the $75 for the test. what in the hell is that? Gross.

• 
  Justus Hickey 🇨🇦 (@justushickey) reported 2 minutes ago

  @PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.

• 
  ✝️ JB (@jordanbranscomb) reported 3 minutes ago

  @Starlink my remote oil and gas clients are pretty upset, considering it was a 3 hour outage. it’s first outage on record since we cut them over from xplornet tho

• 
  Sagittarius (@Regretful_Livin) reported 3 minutes ago

  @xplore_ca Is this the reason why its been 10+ hours of no service and 2.5 hours of waiting on hold to figure out why its not working? Would love to actually have an update

• 
  Frank Patterson (@2Bfrankpat) reported 5 minutes ago

  @xplornet I can’t be the only one having trouble tonight.... cmon man

• 
  JJ Temple (@pcman87654) reported 5 minutes ago

  @xplore_ca Still blows my mind how you can't update your customers during the outage but you'll share posts about bald eagles casually. Was on hold for over 3 hours trying to figure out what was going on and didn't get through to anybody.

• 
  J✨ (@i_like_soup_) reported 8 minutes ago

  Hey Xplornet!! A customer not having internet for 6 days is not acceptable in case you were wondering!!! I put up with having 2 Mbps speeds when I pay for 50 Mbps (at a price that should get me gigabit speeds) but this is ridiculous!!!

• 
  Allan Wilson (@uncleal13) reported 9 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  Mark Carruthers (@MarkC_Avgi) reported 11 minutes ago

  @jzantinge2 @KenSchaus We had Xplornet from the time of them first offering service in our area &, after being without any internet for 2 months in 2020, we changed to another non-Bell / non-Rogers internet service provider. Fibre has been laid in our area to be connected soon.