Xplore outages and service status in Melancthon, Ontario

Problems in the last 24 hours in Melancthon, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Melancthon, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported 2 minutes ago

  @xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!

• 
  Josh Ciemitis (@JoshCiemitis) reported 3 minutes ago

  @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?

• 
  Commissioner Miner (@fanCRTCProfling) reported 3 minutes ago

  I wonder if we should ask how Xplornet (Xplore?) is doing in Atlantic Canada? I see absolutely nothing from them. Maybe people just can't connect? But, heh, is it worth even wondering about? That service goes down with snowflakes. #CRTC

• 
  yeeet (@TheSmichers) reported 3 minutes ago

  @xplore_ca Today Xplore decided to upgrade the tower in our area, except they didn’t contact us about upgrading our equipment. Good job xplornet, thanks for the sales pitch to upgrade now that you’ve discontinued the service we pay for… ******* garbage company through and through

• 
  Bigwifi.ca (@BigwifiCa) reported 4 minutes ago

  Tofield** Telus service tonight 1-5 am Telus is working on their router in Tofield over night and they expect brief outages on all services . This may effect Xplornet, Telus , Big Wifi , and Eastlink.

• 
  Charles Braedley (@cbraedley) reported 5 minutes ago

  @Addy_Bo @CBCNS @nsgov Yup, definitely rural... although not by much. Less than 10 minutes to the 102 highway. Xplornet "delivered" "highspeed" LTE service to the area...

• 
  All In (@apclaus) reported 14 minutes ago

  @xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 21 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Arjentine - Free of FFXIV (@Arjentine) reported 21 minutes ago

  Xplore (xplornet) Satellite speed's like water running through a clogged drain (except for if it's raining, in which case it just doesn't work at all -- also metered!). #learnfrommymistakes #theworstserviceinNS #atleast

• 
  who cares (@ChewyChewyChomp) reported 22 minutes ago

  @xplore_ca is down again!!! Final straw. I’m moving my service to #Starlink @SpaceX