Xplore Outage Report in Melancthon, Ontario
Why is my Xplore service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
Problems in the last 24 hours in Melancthon, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Melancthon, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Xplore
Xplore is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
- Internet (73%)
- Wi-fi (11%)
- Total Blackout (9%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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bew (@_brittwilson) reported@sneaky_neaky_ @Xplornet They put my account (I have no idea how) in someone else’s first name. So all the account info was mine & they wouldn’t let me cancel because it wasn’t in my name. I was livid like how do you really **** this up & then not let me access MY account. With MY info 😶😶😶”policies”
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InvertedCow (@CowInverted) reported@Xplornet my problems started when your garbage monopoly bought out the only valid competition and forced me to return to being your customer. And yes I have shared that opinion with the people who want you to mis manage the unused firberoptics 5 km from my house.
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Repinerator (@Repinerator) reported@Xplornet I genuinely hope Starlink puts you guys out of business simply for the price vs. internet service. Xplornet’s rates are astronomical. Buyer beware! I pay $250 for 200gb/month. And it’s not reliable. Always rebooting modem. Have new routers. Issues not in my end!!!
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Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island@m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.
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Cory Gosnell (@CoryRyanGosnell) reported@Xplornet Another night with dropped service. Still not service all for an on-site tech visit. Spent 40 min on the phone (likely not as pleasant as I would have liked to have been). Going to bed, and hope the service is better in the morning.
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Cory Gosnell (@CoryRyanGosnell) reported@agrifleming @Xplornet We were ok till about 2 weeks ago. Upload speed doubled, but download speed totally dropped. I've talked to three tech supports and told three different answers. Latency apparently is a problem and someone was suppose to call last week to come out...still waiting...
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Davina Lytle (@davinalytle) reported@Xplornet I'm your customer & have been for quite a while so I'm not sure why you don't have it...but I sent it again...it's sitting in the DM...along with my phone number. 😝
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Karl (@KarlSchwartz15) reported@Xplornet Already a customer hoping this will boost our service! Lol
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Xepher (@345dub1) reported@Xplornet Your internet is down horrible. We only get a tenth of what we are supposed to get, and I can't even play a simple 5 minute game of Destiny. You better update your service soon with higher speeds, and lower latency. Starlink will put you guys out of business in a second
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Lexie. #B.L.M (@joanlemmesmash) reported@Xplornet just loves to randomly make things stop working. Sometimes it's Netflix, sometimes it's loading images on only one google browser even though I've cleared the cache and everything lmao. Garbage.