Xplore

Xplore Outage Report in Merrickville-Wolford, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Merrickville-Wolford, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Merrickville-Wolford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Merrickville-Wolford, Ontario 03/16/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Merrickville-Wolford, Ontario

Latest outage, problems and issue reports in Merrickville-Wolford and nearby locations:

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

  • jflsitecore J.F. (@jflsitecore) reported from North Grenville, Ontario

    I think it’s officially time to cancel @Xplornet. No hard feelings, you served me when no one else could, but ... your time has come to and end.

  • g_karran JeffreyGKarran (@g_karran) reported from North Grenville, Ontario

    So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BAB9991 AJT (@BAB9991) reported

    @Xplornet how much longer for email to be down? You might want to share that info with your customers so they don’t waste time dealing with your terrible customer service!

  • DVTrydal17 Dustin Trydal (@DVTrydal17) reported

    Trying to complete homework with my internet going out (possible outage?) is really doing wonders for my newfound anxiety 🙃thanks Xplornet.

  • bennyT44 BenThompson (@bennyT44) reported

    @Xplornet , Explore better internet service you rat bastards. You should be paying us to use this POS

  • DVTrydal17 Dustin Trydal (@DVTrydal17) reported

    On day 3 with no internet. I am planning on writing a script for when I talk on the phone so I do not lash out at the Xplornet support staff. This is getting ******* ridiculous.

  • FeministHousew1 Just_A_Small_Town_Girl (@FeministHousew1) reported

    On September 14 2021 Xplornet Communications Inc objected to your complaint further to section 10.1 of the CCTS Procedural Code on the basis that in Xplornets view it was not given a reasonable opportunity to resolve the customers complaint before it was brought to the CCTS"

  • grizzwaldz Grizzwaldz❎ (@grizzwaldz) reported

    @PowderHoundPup $144 CAD/monthly unlimited bandwidth, hardware was $700 CAD incl. Wifi Router. Plug n Play in 10min. Xplornet was $115/monthly for 10gb usage. Xplornet hardware had rental fees etc plus contract. No contract with Starlink, cancel anytime. Cost difference minimal :)

  • HtechFirearms Htech Firearms 💎 (@HtechFirearms) reported

    @CowInverted @Xplornet They’ll delete this comment. I’m dealing with an issue right now. Billed for hardware that’s been picked up.

  • JohnFashionGuy JohnFashionGuy (@JohnFashionGuy) reported

    Call to @Xplornet Us: We’re not able 2 access r internet X: yeah sorry it’s been down since 4pm not sure why or when it will be back Us: oh um k?? X: anything else we can help U with Us: dude U didn’t help at all!!! Good customer service is just being polite! Silly me!

  • asinii_kwe asinii (@asinii_kwe) reported

    I ABSOLUTELY loathe @Xplornet - I’ve been on hold for over a half hour trying to get them to remove my banking info from their files. It’s been over two months since I cancelled my service and they’re still charging me 😡 Worst customer service. Anyways, happy Monday.

  • MrJackKCooke1 Mr Jack K Cooke (@MrJackKCooke1) reported

    Xplornet down AGAIN