Xplore outages and service status in Mitchell, Ontario

Problems in the last 24 hours in Mitchell, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mitchell, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Mitchell, Ontario

Latest outage, problems and issue reports in Mitchell and nearby locations:

• 
  Piper 💫 (@PiperYeen) reported 27 seconds ago from West Perth, Ontario

  @KellerHusky @Xplornet needs to get their **** together, this happened last week also.

• 
  Piper 💫 (@PiperYeen) reported 29 minutes ago from West Perth, Ontario

  My internets been out since last night -_- fml xplornet sucks

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chavela (@chavela85) reported 7 minutes ago

  @xplore_ca been having problems with your internet for a month. Now it's super slow and I have to wait for some technical department! Customer service sucks!!! Why does it take so long to get resolutions??!! Going to have to go back to starlink.

• 
  Smokey Bull 😤 (@KingPearye) reported 7 minutes ago

  @ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.

• 
  Fur kid Mom 🇨🇦🇬🇱🇺🇦 (@sue_platts) reported 8 minutes ago

  @xplore_ca Why is my internet down again? I understand the outage on PE the other day but it’s now been down for 1.5 hrs. I’ve been on hold for 1/2 an hour.

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 8 minutes ago

  @xplore_ca You need to be a premium user in order to send private messages on this platform. I've contacted my credit card company to cancel payments to your company. I will no longer be needing your services.

• 
  AtomicHydra (@atomic_hydra) reported 10 minutes ago

  @xplore_ca Kinda funny how you treat customers that pay absurd amounts. You guys are losers.

• 
  Ally Bryant (@Eh_Bee_Sea) reported 13 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Jess (@JessGreenfield) reported 14 minutes ago

  @xplore_ca why does it take 2+ hours to get ahold of customer service and there's no callback option??? And why wouldn't you warn people that the equipment is overheating so you had to power it down, instead of just shutting it off without saying anything and causing chaos???

• 
  Right Central Views (@Right_Central) reported 20 minutes ago

  @xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.

• 
  G. Louise (@Shuswapgigi) reported 21 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 23 minutes ago

  @xplore_ca Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. ~Can't wait until Roger's has the cable done for our area.