Xplore outages and service status in Montebello, Quebec

Problems in the last 24 hours in Montebello, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Montebello, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brandon Murphy (@brandonmurph10) reported 4 minutes ago

  . @xplore_ca you are an absolute joke. I would fold up that business and never say I was associated with them if I had any relationship with these scammers

• 
  - Julz - (@julzlajulzjulz) reported 6 minutes ago

  Oh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!

• 
  june ⭐️🌙 (@junee_swift) reported 6 minutes ago

  @xplore_ca are you experiencing an outage? I’ve tried connecting through an Ethernet cable (no luck), I’ve done a power cycle, I checked my account to make sure it was nothing on my end. Why haven’t I had internet for longer than an hour since before Christmas? #xplorenet

• 
  Ally Bryant (@Eh_Bee_Sea) reported 6 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Allan Wilson (@uncleal13) reported 10 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 14 minutes ago

  @xplore_ca WTF??? Is this why there's an increase on my bill? So you guys can drive brand new trucks?

• 
  ForeverSkittlesClips (@SkittlesClips) reported 20 minutes ago

  @xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦

• 
  EmceeLagiacrus (@RTFreshNFruity) reported 20 minutes ago

  If you live in New Brunswick, Canada and you value your time, money and/or sanity, do NOT buy @xplore_ca internet. Never in my life have I seen an ISP that struggles so hard to make internet happen.

• 
  Jo Watier (@kowalat) reported 21 minutes ago

  @MtlYlavoie @simard_colette He was the only way we could get decent, fast, reliable Internet after Xplornet. With Xplornet it took between 2-3 minutes just to go from one email to the next. Speed was crap but with Starlink lightning fast. We only got rid in September because Bell Fibe arrived,

• 
  Colin Stewart (@cstewartyqr) reported 21 minutes ago

  @tammyrobert @SaskTel What really kills me with SaskTel though is their employees' assertion that no private company would provide service in rural SK (which they don't, either). Access, RFNow, one of the satellite companies Xplornet provide internet in rural SK.