Xplore

Xplore Outage Report in Montebello, Outaouais, Québec

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Montebello, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Montebello and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Montebello, Outaouais, Québec 12/15/2025 20:25

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonDeath187 Death (@JasonDeath187) reported

    @Xplornet Absolutely the worst internet I've ever had, and I remember the days of dail up. Spent an hour on the phone with support, maintenance caused me to connect to a too far tower. Worked fine for 2 hours, now it's working for a min, down for 2,3, work for a min...

  • SteveHainer Steve Hainer (@SteveHainer) reported

    Thank you @Xplornet for your automated call telling me that my internet may be affected by 'maintenance' tomorrow. I have received 10 similar calls over the last 4 week. Your customer service reps have no explaination. Intermittant internet service is NOT acceptable. 😠😠😠

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet well Day 7 with no internet or an update other than under investigation. Amazing how bad that sounds, only people you can talk to can’t give you more than that. Still wondering on that Macrorie tower.

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet Why? I have talked to your support department (they are good by the way) and it is your tower that are down and costing me thousands. I see no reason it hear the same “we are sorry and are working on it” for the 14th time in past 30 days

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet Hello @Xplornet social media rep. Does asking someone to DM direct actually fix the problems with the tower? If it does I will, but I suspect it will just have me reset everything and we will be back here with no internet and me falling behind in work.

  • DangerUnfun Vesuvius (@DangerUnfun) reported

    @m3t4lw01f @Xplornet Guess that it's still not working?

  • trubesb barb swartzentruber (@trubesb) reported

    @Xplornet Done that multiple times. Now you make me pay for service calls to solve your bandwidth capacity issues

  • erosfortones Nathan Bell (@erosfortones) reported

    I'd like to reiterate, Xplornet is absolute garbage. Less than a megabyte, the last few days.

  • baagheecha G. Louise (@baagheecha) reported

    @Xplornet Been with xplornet for 8 years now. Recently the speed’s been terrible and we switch to phone data if we want reliable internet. The only thing keeping us with you is that there are few choices for us rurally. We pay ~ $100/mo. for this non service. Yes, we have called support.

  • mikejsemeniuk Mike Semeniuk (@mikejsemeniuk) reported

    @Xplornet i have called, your solution is to unplug everything. its changes nothing, your ripping people off. you cant provide the speeds you advertise, this is wrong! patiently waiting for a real solution.