Xplore

Xplore Outage Report in Mount Elgin, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Mount Elgin, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mount Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Mount Elgin, Ontario 01/13/2026 06:30

January 13: Problems at Xplore

Xplore is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Mount Elgin, Ontario

Latest outage, problems and issue reports in Mount Elgin and nearby locations:

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @m3t4lw01f @Xplornet Honestly the most expensive and the absolute worst

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @Xplornet your internet is trash I pay 150.00 per month for usually LESS that 1mbps... Just because I live in a rural area doesn't mean you should rob me! I absolutely can't wait until I no longer have to use your service.

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @Xplornet Could you provide a decent service then? Literally the most expensive, slowest internet, since dial up!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DoubleEDad Tom Cox (@DoubleEDad) reported

    @KloepferJesse @Xplornet Have you plugged a laptop direct into the feed? I yelled at ours for a month before I listened and the issue was our modem.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @SylentWulf81 @Xplornet Yep. The license check. Home console or not doesn't matter for Game Pass titles. I've been without an internet connection for the better part of a week now as well. Starlink Monday hopefully, should solve this issue. Finally.

  • WaveDirect1 WaveDirect (@WaveDirect1) reported

    @kirchho @TKC_1233 @Xplornet We're sorry to hear about your connection issues! We'd like to help in whatever way we can. Please contact our technical support team at (519) 737-9283 for live troubleshooting.

  • bissonalexandre AB (@bissonalexandre) reported

    @Xplornet How about you focus your efforts on improving your garbage services instead of celebrating useless milestones?

  • Jim76136913 Jim (@Jim76136913) reported

    @KloepferJesse @Xplornet I feel your pain, think just about everyone who has Xplornet has, terrible, slow service.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet by the your service is so bad i was getting around 20 at 6pm and now it cant even hit 5 how sad

  • JessicaDoyle Jessica Doyle (@JessicaDoyle) reported

    @chartreuseb As soon as the Starlink arrives. 5MB/s speeds with Xplornet are, awful. #digitaldivide #ruralinternet

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Anybody wonder if xplornet look at places like these and reach out to their customers to help them find better data plans? Or wait until they owe so much then move in to make sure they can keep those accounts under their thumb? Xplornet doesn't care about these people.

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧 (@BrentHCameron) reported

    @Xplornet wonders why I don't call their 1-800 # for help. Because it's useless. I get better results when I tweet that I have 0 internet and will have to work remotely for 8 hrs off my cell data - like today! Vicinity of Godfrey, ON needs fixing!!!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Sure would be nice if @Xplornet didn't suck ******* donkey *****. Still not connected. Third night in a row. I think I'll start being as reliable with my payments as they have been with the service.