Xplore

Xplore Outage Report in Mount Hebron, New Brunswick/Nouveau-Brunswick

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Mount Hebron, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mount Hebron and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Mount Hebron, New Brunswick/Nouveau-Brunswick 12/23/2025 10:55

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KT_Koop Katie Koopman (@KT_Koop) reported

    Hey @Xplornet. Your upgrades in south @FrontenacCounty suck. We pay way too much a month for shite service. “Up to” 20Mbps? We get barely 2Mbps. 🤬

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported

    @Xplornet your service is ****. I’m calling WTC tomorrow as they just put in a brand new tower across from my place... if I have to listen to my teenager tomorrow again.. Imma break something!!!!! And send you the bill!

  • Tierney4351 Tierney4351 (@Tierney4351) reported

    @koopy @Xplornet @elonmusk We don’t even have the option of XPlornet, we’re stuck with KOS. It cuts out randomly every day, the speeds are ridiculously slow, and there are only 4 HOUSES on the tower we use. So there’s no excuse for it. Starlink sounds great, but the $700+ upfront, not so much 😕

  • Jenn_MacDonald_ Jenn MacDonald (@Jenn_MacDonald_) reported

    The fact that I use all 50gb of my phone data while working from home and *supposedly* having high speed wifi is ridiculous. That’s life with service from @Xplornet (when you only live 7 mins from the city centre)

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Excellent, all those people that get to be just as disappointed with their service as the rest of us!

  • MisterDB David H Bradley (@MisterDB) reported

    @koopy @Xplornet This shows how bad some rural areas are, good internet is a requirement now ( education, business, entertainment heck cellphone service is non existent in places. When firemen have to use your landline because their cells don’t have service, serious community issues

  • AndyBlizzard87 Andy Costa (@AndyBlizzard87) reported

    @koopy Yeah it sucks out here. Managing to get 5Mbps tonight with Xplornet, was less than 1Mbps last night. Had WTC before but lost signal because of trees.