Xplore outages and service status in Mount Pearl, Newfoundland and Labrador

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lin R (@Blu_Butterfly8) reported 2 minutes ago

  @GSmokesweed1 I'm using my tablet while away and that limits me a lot and Xplornet (for North Quebec) sucks...

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 3 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Devin Rabey (@Devin_Rabey) reported 5 minutes ago

  @moegaultier @xplore_ca To transmit from customer to customer......LOL....you must be unaware of how Sattelite Internet operates.

• 
  Rob Anderson (@randerson137) reported 6 minutes ago

  @AdrienLouisSala Bruce Owen, spokesman for Mb Hydro, said all existing contractual obligations will continue to be met either by Xplornet or MHT “the fibre-optic network will continue to be owned and managed by Mb Hydro, providing safe, reliable energy to Manitobans at the lowest possible cost.

• 
  Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported 8 minutes ago

  @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

• 
  Arjentine - Free of FFXIV (@Arjentine) reported 11 minutes ago

  Another day ruined by the curse that is xplornet /xplore internet "service"

• 
  peter sutherland (@pandamoan) reported 14 minutes ago

  What’s up Xplornet? You’re putting out a signal as reliable as a deadbeat Dad. Too little, too late. No acknowledgement. Outsourced reporting of outages. But premium prices. WTF from K0K3K0.

• 
  CJH (@CJH39493411) reported 14 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

• 
  Indubitably Tho (@IndubitablyTho) reported 15 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  CJH (@CJH39493411) reported 16 minutes ago

  @xplore_ca Don’t care at all about your wishes, just provide the service we pay for, it’d be a Christmas miracle!