Xplore outages and service status in Mount Pearl, Newfoundland and Labrador

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mount Pearl, Newfoundland and Labrador

The most recent Xplore outage reports came from the following cities: St. John's.

City	Problem Type	Report Time
St. John's	Internet	10 days ago

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  peter sutherland (@pandamoan) reported 5 minutes ago

  What’s up Xplornet? You’re putting out a signal as reliable as a deadbeat Dad. Too little, too late. No acknowledgement. Outsourced reporting of outages. But premium prices. WTF from K0K3K0.

• 
  Tybernicus (@Tybernicus17) reported 10 minutes ago

  @MajJensen3 @OJoelsen Why would he? In 2021 I bought a house on a paved road 6kms from a small town. Not even Xplornet was available. Cell signal very weak. If not for Starlink, I and many others would have no internet access.

• 
  Justus Hickey 🇨🇦 (@justushickey) reported 11 minutes ago

  @PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.

• 
  Becca B (@becca9913) reported 12 minutes ago

  @xplore_ca internet has been down in our area of North Bruce Peninsula for almost 24 hours now with no resolution in sight. Any chance you guys can look into fixing this???

• 
  ✝️ JB (@jordanbranscomb) reported 13 minutes ago

  @Starlink my remote oil and gas clients are pretty upset, considering it was a 3 hour outage. it’s first outage on record since we cut them over from xplornet tho

• 
  Hugh G Rekshun (@ThirtyStone420) reported 14 minutes ago

  @djhaubrich You don’t actually have pay for their service calls. That’s just another way they try to suck more money out of you. Just don’t back down from saying no. They’ll fold. They always do. I was a Xplornet customer for 20+ years now I have @SpaceXStarlink

• 
  James Carruthers (@HydraulicDesign) reported 18 minutes ago

  @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

• 
  Josh Ciemitis (@JoshCiemitis) reported 20 minutes ago

  @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?

• 
  Ally Bryant (@Eh_Bee_Sea) reported 27 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Ally Bryant (@Eh_Bee_Sea) reported 29 minutes ago

  @xplore_ca Over $100/month for service... this is unacceptable. I know that as soon as an experienced tech gets here, he'll be able to fix it without an issue and he'll shake his head when I tell him about what the last guy said. Same thing happened last time. Surely you can do better.