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Xplore

Xplore Outage Report in Mount Pearl, Newfoundland and Labrador

Why is my Xplore service not working?

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If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Berlett_Farms
    Berlett Farms (@Berlett_Farms) reported from North Perth, Ontario

    @MattBerlett @Xplornet Just ****

  • HeatherTownFink
    Heather (@HeatherTownFink) reported

    @Xplornet down in central Alberta! Any reason? I have stuff to do....

  • DumbDanThoughts
    Dan O'Neill (@DumbDanThoughts) reported

    If you live out in the country and are looking for wifi, @Xplornet is possibly the first option to go with. If someone stabbed me every time I was satisfied with their service, I'd almost have half a stab wound

  • builtbyageek
    Yan (@builtbyageek) reported

    @ChristopherDunn @Xplornet Lol no kidding. It wasn’t always that bad but I would max out at 4-5Mbps.

  • trigger240
    🦉lat240🌻 (@trigger240) reported

    And dont forget the installation guy that came to my house made me pay a 25$ cash fee on top of the installation fee I paid to xplornet #customerservice #sucks

  • vertimyst
    Vertimyst (@vertimyst) reported

    @XboxKaneda Ahhh gotcha, that makes more sense. Xplornet's been crap for the last year until recently, they started building new towers and increasing speeds, probably in response to @SpaceX's Starlink. Of course I pre-ordered that as soon as I could, lol

  • GMeaden26
    Grayson Meaden (@GMeaden26) reported

    @jorkirk We've been waiting 3 weeks for @xplornet to fix ours. If only @SaskTel fusion wasn't garbage as well.

  • NinesCatudio
    Nine's Catudio (@NinesCatudio) reported

    This Rogers outage sure did a bit of a damage to us here... Almost 24 hours. Worst part, - until 660 news finally meowed something about it at 1 pm, we did not know what was wrong. We rely on Rogers here, and kind of feel really trapped. Xplornet lies, Telus drops, Rogers...

  • ZettlAudrey
    Audrey Zettl (@ZettlAudrey) reported

    @Xplornet and it is pretty poor service.Very slow in Sk supposed to be the best!

  • trigger240
    🦉lat240🌻 (@trigger240) reported

    @Xplornet so to get the 50/10 speed upgrade from the 25 LTE I have now I have to pay a 99$ installation fee when I already paid that to get #xplornet 3 years ago and I have it already installed????? Wow what excellent service!! 👌👌 #bell #rogers wish they would be more remote!!