Xplore

Xplore Outage Report in Mount Pearl, Newfoundland and Labrador

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Mount Pearl, Newfoundland and Labrador 12/05/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Cre8iv_Canuck 🇨🇦Concerned Canuck🇨🇦 (@Cre8iv_Canuck) reported

    @Xplornet You have no service options to better meet our needs. You tell us you do but then 6months later back to square one. I'm done! Especially when the person on the other end yesterday (after 1.5hrs) tells us it's YOUR modem that failed and we have to pay to fix it!?

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @jcalder1983 @TELUSsupport Bell is no better the last little bit. I actually have to use my garbage @Xplornet when I’m at home.

  • Kitana_Prime Panda | KP @ 🏠 (@Kitana_Prime) reported

    Hey @Xplornet, my wife currently has our 2 month old and there is no cell service so she relies on your services for wifi call and text. I can't even reach my them consistently right now. She's been without services for 2 days, gonna need you to do better.

  • norah_travis Norah Travis (@norah_travis) reported

    @Xplornet 3-days in a row losing service - what’s going on? Mon. Jun 14 for 5-hrs. Tues., Jun 15 only little over 1-hour. Today it’s 1.5 hrs & counting. Wait time for response by phone said 20-mins but 40-mins still waiting. I can’t work; kids can’t submit final assignments.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @rgaudreau @pcarbonno @Xplornet For every customer currently stuck with Xplornet. I don't know how they are allowed to legally operate the way they currently do.

  • timastle Tim Astle (@timastle) reported

    @Xplornet When is this coming to the Kingsclear tower? The slow rollout and Xplornet degrading my plan has me eyeballing Starlink. Please speed up your rollout and let us know your plans. If Starlink is aiming for 300 mbps download, what are your plans?

  • AdamMit46744465 Enjoy 🇨🇦 (@AdamMit46744465) reported

    Is #Newtalk1010 or #TuneInRadio or #Xplornet responsible for this? Should I cancel out all? Terrible service

  • RevelstokeSign Peter Humphreys (@RevelstokeSign) reported

    @Xplornet Sorry, tried @Xplornet. Nothing but problems. On Starlink now and it beats all. You had your chance @Xplornet and you blew it. Starlink will eat you for lunch. Suggest you turn off comments. This Tweet will only promote Starlink.

  • Logan42395323 Its_kinger (@Logan42395323) reported

    @builtbyageek @Xplornet Your so lucky because they don’t care about anybody in my neighborhood they are such a terrible company and they Robb money this is coming from a 14 year old

  • Jesticul8Wildly Jessica VanDusen (@Jesticul8Wildly) reported

    @Xplornet Honestly, I don’t see how phone call is going to remedy two full days of spotty service due to “maintenance” after reviewing a robocall warning the day before. I had to scramble to reschedule meetings and work from my cellphone. If I have data overages, can I send you the bill?