Xplore

Xplore Outage Report in Nanaimo, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nanaimo, British Columbia 11/30/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • briellemartens Brielle Martens (@briellemartens) reported

    Ever since my internet provider got bought out by @xplornet my wifi has gone to absolute ****. I ******* hate xplornet

  • HoodedGamer8 Hood3dGam3r (@HoodedGamer8) reported

    @Xplornet Your company is so trash, you get money from the government to connect people in rural Canada to Internet but don’t care when we call to let you know that you guys are having issues in this area and nobody can connect to your service when you are the only provider

  • HoodedGamer8 Hood3dGam3r (@HoodedGamer8) reported

    @Xplornet I can’t get an account. That’s the problem with your company, when you are the only one who services our area. People in my area need to be able to connect to your towers and when one is a stop cell and we can’t hit the other new tower you have then we are with out any service

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Looks like they're using zoom. Xplornet can't do zoom. Avoid xplornet, they are a terrible ISP.

  • luvlambs Marion Greveling (@luvlambs) reported

    @Xplornet 1.19 Mbps download 0.37 Mbps upload Your Internet connection is very slow. Here's the evening update. And yes, I tried calling tech support. And no, I am not having a tech come out for $125.00

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Better hope they aren't trying to connect to these expanded learning opportunities using your service. That would be a complete waste of energy.

  • xtrviperxtr Rob Quinn (@xtrviperxtr) reported

    @CarttCa @Xplornet Funny things is this pure false advertisement. Dial Up sad but true was and would be still faster than xplodenet .. Never reliable never up to speed. Just purely over charging for services they fail daily to provide. Oh wait lets blame it on covid.. For there failures

  • gmattthews77 Grant Matthews (@gmattthews77) reported

    @Xplornet - upgraded my service in the hopes that it would lead to a better connection. Guessed wrong. Service is no better. #notmad, #disappointed

  • VoosieVooters Loricat (@VoosieVooters) reported

    @gmattthews77 @Xplornet I have not heard of anyone around here getting better service from upgrading with Xplornet, just a bigger bill each month. Xplornet keeps sending out the adverts and emails on a daily basis though, trying to convince people.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @Chelsie_D Really? Impressive. Cause xplornet is just garbage here. They might put fibre through our rm. or else I’m on the waiting list for starlink. Can’t wait