Xplore

Xplore Outage Report in Nanaimo, British Columbia

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nanaimo, British Columbia 02/12/2026 03:15

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • gfidd gfidd (@gfidd) reported

    @Xplornet HAHAHAHAH. Must be a staff member. Because I was with them for 4 years and it was utter bs for 3.5 of those. Oversold crap. Not upfront about how debilitating their ITMP is. Not upfront about their ITMP at all.

  • BCrowston Bryan Crowston (@BCrowston) reported

    @Max_Shields You must also be an Xplornet customer.

  • medic969 Rob Good (@medic969) reported

    .@Xplornet for the past week our speeds have been fluctuating and kids getting kicked off zoom meetings with teachers. Speeds so slow they are measured in Kbps instead of mbps and speed tests fail because router can’t find signal.....

  • LNahuliak Larissa Nahuliak (@LNahuliak) reported

    @Xplornet the year is 2020, the technology that exists in this era should allow for better service than what we currently receive. This is absolutely ridiculous, frustrating and how are my children to remote learn with this horrible internet.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Imagine being an angry xplornet customer just hoping some company out there will help take some of the pressure off making bills during these times. Then there's xplornet trying to be the next social network by posting whatever link they think will make them seem like they care.

  • CarnageCrypto Volcanic Protector Man (@CarnageCrypto) reported

    @CBCNews @connellcbc I would easily pay double the price for Starlink. I'm currently getting scammed by @Xplornet for $235/mo. 1600ms latency with less than 5Mb up and 0.5Mb down.

  • lewisbron Lewis (@lewisbron) reported

    It’s embarrassing how **** your internet is @Xplornet

  • Paulywoggsvoice Paul Adamson (@Paulywoggsvoice) reported

    @Xplornet Yes, just look at all the awesome things you can do when your Internet service is awful. Gardening, baking bread... you name it!

  • GreatRootBear Richard Ng (@GreatRootBear) reported

    @Xenhas Lol. Not suspicious at all. My xplornet sat service has been unusually stable this weekend too.

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet you guys are ***. fix your shitty *** internet before you get put out of business