Xplore

Xplore Outage Report in Nanaimo, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nanaimo, British Columbia 01/19/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • redeye0330 Ian (@redeye0330) reported

    @APLenehan, Where I live we only receive internet service from Xplornet and Bell. During this pandemic everyone is expected to work from home "ME AND MY WIFE" as I have been getting PATHETIC service from Xplornet. Do you know when this situation will end?

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet why is your internet so bad

  • haywiredguy edward soosay (@haywiredguy) reported

    @Xplornet is the worst internet provider ever! Everyday it gets worse and worse! Absolutely sucks that I have no choice to use their crappy service! Anyone know of a better internet out there?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    No internet at all since 1:30pm today. Coming up on nine hours. The other day it was over 12 hours. I know I talk a lot of trash about @Xplornet, but this is unacceptable. I wonder what it's like for @APLenehan, knowing how many rural Canadians he's letting down on the daily.

  • PeeverShawn The Lego Batman (@PeeverShawn) reported

    @NiagarathisWeek Xplornet is horrible. We have it at work and we are constantly down. Not reliable at all. Seek other options, its 2021.

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet There's our wonderful government throwing away tax dollars at horrible evil corporations filled with garbage employees and garbage services.

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet You invest in your network? I would never have guessed since your service is an absolute dumpster fire on the best of days. 20yr customer. It’s ALWAYS been garbage. Can’t wait for Starlink.

  • amoniquemills Monique Mills 🌲 🇨🇦 (@amoniquemills) reported

    Is there an @Xplornet outage Miramichi, NB area?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca is your Xplornet working at all? My modem won't rejoin the network at all. Just cycles between connecting, joining network, and ... failing. Been this way since last night. If it does manage to connect it's so slow it's unusable. If I reboot it won't reconnect.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca The last time we spoke to Xplornet they said there's an ongoing investigation for issues with that tower, Blackstrap and two others. My wife asked if they were just talking about thinking about fixing it or actually working to fix it...