Xplore

Xplore Outage Report in Nanaimo, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nanaimo, British Columbia 12/28/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @lewisbron But you aren't sorry, @Xplornet. If you were sorry, you would fix the problem. What you are, is doomed. Canadians will never forgive you for what you've done once they have another option. #starlinkforthewin

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet Um no im not wasting my time to be on hold for 5 hours then be told its the damn weather

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Nick62289935 @Xplornet You are correct Nick. I have called them many times to re boot and trouble shoot but the service never gets any faster. I am paying for UP TO to 50 but have never got much passed 20. The other night I had less then 1 and couldn’t even watch a movie.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @ScoobertDaneDoo Yeah...they did just contact you @xplornet, why wait on hold for hours on end just to have you explain how to unplug/replug for 3 solid minutes of half-decent service?

  • AmiskAggie Rod Turner (@AmiskAggie) reported

    @redwoodacres We have been having issues with @xplornet cutting in/out all week.

  • joseywhales53 Don Janes (@joseywhales53) reported

    @Saittech89 @Xplornet same **** here paying for 25mb.just did speed test 554 kps

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Tried to home cook...couldn't load the page with the recipe with your terrible internet.

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @Xplornet cause your service sucks ****

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Hey @Xplornet I was wondering when you were going to send me the installation disc for your service since I haven't been able to get online since signing up. You guys work like AOL used to right?

  • ScoobertDaneDoo Scooby (@ScoobertDaneDoo) reported

    @Xplornet you guys wanna get you stuff together and not have connection issues , tired of slow internet.