Xplore

Xplore Outage Report in Nanaimo, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nanaimo, British Columbia 12/15/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Goalie66191779 Is that so? (@Goalie66191779) reported

    @Xplornet Your phone # 1800 841 6001 must have been hacked. Trying to call support and a recording comes on telling me I won something.?? I need to talk to someone to suspend my internet for the winter

  • alfred131 alfred dockstader (@alfred131) reported

    @Xplornet Dont forget Most people only have internet speeds for 6 days and you're put right back to 1.6 download speeds they wont change and never will i suggest anyone here *Go to Starlink and sign up beta is about to go public

  • PitCrewJoel_25 Joel (@PitCrewJoel_25) reported

    @Xplornet is there a reason I pay for 24 hours of internet service but only receive about 20? Extremely unhappy, will be calling later today to complain and ask for a refund or better internet! Never had issues until you bought my internet provider!

  • MicaylahG 𝑴𝒊𝒄𝒂𝒚𝒍𝒂𝒉 𝑮 (@MicaylahG) reported

    @CWhales17 @Xplornet That sign in my area has bullet holes through it! Not kidding.

  • Emma_McPerry Habs Earper #E4L (@Emma_McPerry) reported

    @Xplornet you services sucks right now. You think that at 170$ a month. I’ll have decent connection!!

  • ShaneEthan1 Shane (@ShaneEthan1) reported

    @ImTyJordan @PurolatorHelp The worst customer service I had was talking with Xplornet. You think they know what you're talking about then shuffle you around departments until you finally give up.

  • the_sizz sizzle (@the_sizz) reported

    @Xplornet worst customer service company ever

  • ms_onamission Ms.OnAMission 🇨🇦 🌎🏳️‍🌈❤️✊🏻🤘🏻🌊🧡 (@ms_onamission) reported

    @Xplornet Does the new website come with better service ? Because currently it’s abysmal.

  • RGDancingMan @RGDancingMan (@RGDancingMan) reported

    I called Xplornet and they connected me but their service & reliability was terrible, as was their customer support. I canceled their service after about 6 weeks and contracted Picanoc......./3

  • MicaylahG 𝑴𝒊𝒄𝒂𝒚𝒍𝒂𝒉 𝑮 (@MicaylahG) reported

    @Xplornet Don't you read about yourself on the internet? You are corrupt and scam people for their money and NEVER deliver. Shame on you.