Xplore

Xplore Outage Report in Nanaimo, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nanaimo, British Columbia 09/17/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • n3k0y02 Neko (@n3k0y02) reported

    @Xplornet 1.5 hrs, primarily on hold; I have had more than my share of Xplornet for 1 day! 😑 Issue was ultimately resolved once I reached a supervisor. I'm a new client & made more calls to technical and billing support in the last several weeks than in my 5 years with #ShawCable /1

  • thepooppack mas (@thepooppack) reported

    xplornet be like oh you’re contractless? let me just put a bandwidth cap on you real quick you will never see the speeds you pay for unless you’re under contract get ****** you goddamn idiot

  • FloraPreston10 Flora Preston (@FloraPreston10) reported

    @HigginsRon @koopy @Xplornet Had the same problem today. I am wondering if the internet is bogged down by the high Olympic traffic on it.

  • GlenabbeyFarms GlenAbbey Farms 🇨🇦 (@GlenabbeyFarms) reported

    @SpaceXStarlink in less than 24.... I can't wait to drop @Xplornet and their ****** service...

  • BrandieHarrop Brandie Harrop (@BrandieHarrop) reported

    @middle_over @strathconian We have tried xplornet, mcsnet, Telus, bell, Syban, and others that are no longer around. Part of the issue is they over sell the tower taking on more clients than the tower can service. Resulting in crap service for everyone. Crap service that they are charging $150/month for.

  • LibbyDavies Libby Davies (@LibbyDavies) reported

    We just gave up on @Xplornet because it was just such poor unreliable internet coverage (& expensive) but wow closing account is even worse - a rip off! #poorservice #comsumerreports #alert

  • marcOverIt dr revenue (@marcOverIt) reported

    @StephenPunwasi @Bryson_M They give millions to garbage companies like Xplornet who waste 80% of it on putting fliers in mailboxes instead of reliable connectivity

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet 70% packet loss, internet cuts out anytime someone opens a browser. can you guys fix your **** for ***** sake

  • HigginsRon Ron Higgins (@HigginsRon) reported

    @CRTCeng @Xplornet charges me $165 for 150GB and states up to 1 mbps up and up to 23mbps down. I get 0.4 up and 1.6 down. I get 50% up and 14% down which is ridiculous and a rip off. What's your role and btw it is not just me as you are probably aware already. @MaryamMonsef

  • truebusterflash busterflash (@truebusterflash) reported

    **** I hate @xplornet. Worst rural internet service EVER! Hey @SpaceXStarlink can’t wait for you please hurry up.