Xplore

Xplore Outage Report in Nanaimo, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nanaimo, British Columbia 11/28/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Haywire_45 Clint Howard (@Haywire_45) reported

    Anyone else’s Starlink really slow today? It’s as bad as xplornet was.

  • atomic_hydra AtomicHydra (@atomic_hydra) reported

    @xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?

  • KKoolyk Palliser Triangle Ag Project (@KKoolyk) reported

    @BantrySeedman It’s been by far the best rural internet we’ve had. And price point. Had Xplornet (garbage), then Rogers Rocket hub (great speed but expensive), then Netago local company out of Hanna (was overall good, company sold to Telus and I hate Telus)

  • atomic_hydra AtomicHydra (@atomic_hydra) reported

    @xplore_ca Welll its been great I hope you guys can do some more Xploring for your internet and find better places for the towers you put up. Currently it is OFF peak time for me, according to customer service. Still bad laggy internet. Ive had ALL your available packages and no difference.

  • WarMistweet Injured At Work (@WarMistweet) reported

    @xplore_ca Room for a tower for service at Attridge bus lines for South Cambridge?

  • the905arts 🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported

    @xplore_ca what in gods name do I have to do to get you guys to stop calling me? I don't want your service and with customer support harassing me I never will. make it stop!

  • pcroft 🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported

    @xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!

  • simonthedog924 Brent Hicks (@simonthedog924) reported

    @xplore_ca why is the service so terrible all of a sudden????

  • MADmarky112 Systematic Hands (@MADmarky112) reported

    @xplore_ca **** xplore 160$ a month for 20mb/s with a 200 g limit is bull **** most of the time it won't work at all

  • MJcalifornia3 Ginny girl ☯️ (@MJcalifornia3) reported

    @xplore_ca once again, my internet is down… has been all weekend. Once again, I’m on hold for over an hour AND I’m doing the work for them. Do I get the wages for doing the techs work? #xplore_ca sucks😑