Xplore

Xplore Outage Report in Nanaimo, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nanaimo, British Columbia 01/08/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @lovethislife365 @mynamesnotgordy @Xplornet It isn't a question of customer service. It is paying $120 per month for what (these days) passes for the LTE version of dial-up 5-7 mg tops downloads

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧🇸🇬🇺🇦 (@BrentHCameron) reported

    @adampete78 Well, we were restored (finally). Rogers (when it works) = 25 Mbp Xplornet (when it worked) < 1 Mbp As bad as the last couple of days were, not going back.

  • hartell1 Ursula Da Rugna (@hartell1) reported

    @Xplornet Problem solved, xplornet had an outage

  • judlill Julli (@judlill) reported

    @Xplornet So you can tie up my time and not fix the service we get 😡 I’ll be calling to cancel and switch to #starlink look after the customers you have already!! Internet down again tonight

  • dusttheliberal2 “Fringe Minority” Bill🇨🇦 (@dusttheliberal2) reported

    Am I the only rural Canadian that is getting pissed off with the promise of high speed internet from this bullshit government? @Xplornet is what we are stuck with, a government funded bloodsucking monopoly that provides garbage for internet

  • judlill Julli (@judlill) reported

    Up your service @Xplornet or you go outta business to @starlink

  • TheRealDm267 D mac (@TheRealDm267) reported

    @Xplornet can't wait for my starlink to come in and be rid of this awful service had steady 30mb download for 6 months then 2mb download since then was told "nothing can be done" Thanks for nothing #useless

  • Cre8iv_Canuck Canuck🌻🇺🇦🌻 (@Cre8iv_Canuck) reported

    @RogersHelps @MburuNju123 @xplornet Rogers is crediting back lost services so I would expect same of my lost day of service from xplornet as well.

  • CJH2552 CJ (@CJH2552) reported

    @Xplornet Horrible company with Horrible service. Avoid if at all possible.

  • SMac902 BoSox fan in Blue Jay land 🇨🇦 (@SMac902) reported

    It's a sad day when a company (@Xplornet) can make Bell look good! Spent over an hour on the phone with and Xplornet rep due to internet issues and the best you can do is a July 20 service date. Sidenote, the rep. was professional and my beef isn't with him.