Xplore Outage Report in Nanaimo, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Wolf
(@m3t4lw01f) reported
No internet at all since 1:30pm today. Coming up on nine hours. The other day it was over 12 hours. I know I talk a lot of trash about @Xplornet, but this is unacceptable. I wonder what it's like for @APLenehan, knowing how many rural Canadians he's letting down on the daily.
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In The Web
(@AnteupO) reported
@Xplornet sooo what's going on in northern AB? Why is internet down? Can't wait for @StarlinkPage, I'll finally be able to use the internet we pay for, and I won't have to use my phone data at home anymore! And no I don't want to sit on hold to be told it's my fault,
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Metal Wolf
(@m3t4lw01f) reported
Another full day gone by with no service from @Xplornet. Thanks so much for knocking $30 off a month for six months. Very kind of you. So generous.
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Rob Good
(@medic969) reported
@Nick62289935 @Xplornet I got my call back on Friday. They sorted out my inability to log into myxplornet portal and I will see this week about the speeds issues.
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edward soosay
(@haywiredguy) reported
@Xplornet is the absolute worst internet provider! I have been on hold for 45 minutes waiting for them to tell me they don't know why my speeds are slow. I'm assuming but still. Terrible customer service, terrible internet service, terrible company all over!
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Metal Wolf
(@m3t4lw01f) reported
@harrbca is your Xplornet working at all? My modem won't rejoin the network at all. Just cycles between connecting, joining network, and ... failing. Been this way since last night. If it does manage to connect it's so slow it's unusable. If I reboot it won't reconnect.
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Farming in Ontario (Leasa Janssen)
(@RuralOntWoman) reported
@KimSytsma @TobyBarrettHN yes you have to. IN the morning xplornet works okay, after dinner it's awful.
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Nick
(@Nick62289935) reported
@Xplornet @AnteupO ha...that's funny. Customer-"No, I don't want to call in and wait on hold" @Xplornet- "How about you call in and wait on hold?" That's great customer service. You guys will be gone soon unless you do something meaningful and different. #YourDaysAreNumbered
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Hugh G Rekshun
(@ThirtyStone420) reported
@Xplornet You invest in your network? I would never have guessed since your service is an absolute dumpster fire on the best of days. 20yr customer. It’s ALWAYS been garbage. Can’t wait for Starlink.
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Stromer
(@ItsStromer) reported
@Xplornet @amoniquemills Wow an actual answer instead of "it's peak time" or "it's a problem with your router". I can barely believe my eyes