Xplore

Xplore Outage Report in Nanaimo, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nanaimo, British Columbia 01/26/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet Down again!!!!!!!!!

  • starkinly Sara (@starkinly) reported

    @Xplornet Do you have an updated ETA of when we will be back up and running? Nearly 24hrs and its way past 9pm yesterday. We’ve been customers barely 2 weeks. I don’t like paying for a service we aren’t receiving.

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet I told you previously told you I have contacted technical support and get message they are aware of issue in out area!!!!

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet Down again today!! Couldnt finish online classes.Called support & again received message that they are currently investigating issue in our area. My 10 year grandson asked if we were paying more money for the upgraded service.I told him yes. Out of mouth of babes" What a rip off"

  • tuchodi Gerry Paille (@tuchodi) reported

    @Xplornet A friend on your service who lives in BC has an IP address that maps to Ontario. This causes issues with him accessing certain websites that are restricted to people living in BC. Is there any solution for him?

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet Fix your traffic management so I can get my full speed when I stream literally you are such a **** company your tech call me and they have no idea why the issue was going on and they say it’s congestion I think that’s bullshit and that you’re just a **** company throttling to 3mb

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @ViviPlaysYT @ztlaidlaw @Xplornet Notice how they never respond? It's because any response in an admission that things aren't all gumdrops and rainbows with their network.

  • GreenDLawn GreenDLawn (@GreenDLawn) reported

    @Xplornet internets been down all of the working day by Looma,AB. ETA on restoration?

  • bellaatheplug Taco Bella (@bellaatheplug) reported

    @Xplornet whyyyy is your internet not working

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    @UncleDrewGB @Xplornet sucks