Xplore Outage Report in Nanaimo, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Lacroix
(@partspaul) reported
@Frenchman212 @Xplornet Maybe once there's only 1 user per tower, xplornet might actually reach its 25 down
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Carl Luoma
(@CarlLuoma) reported
Crossing my fingers that the rollout for @StarlinkPage in my area is earlier this year rather than later. Cannot live much longer with sub 2 Mbps peak hours service with @Xplornet 🙄
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Darcy Timchishen
(@DTimchishen) reported
@BaldurBarons There was a tweet on here about reporting @Xplornet to the CTRC. So I went and made a formal complaint. Xplornet is disputing my complaint because I haven’t called them since 2019. Hahaha. The numerous calls on hold for hours and then I just hung up. Use phone data instead.
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Fast Jeff
(@fastjeff) reported
@Xplornet Then be sure to go somewhere with good internet because that's never going to play on xplornet's crap internet. Xplornet is a terrible ISP. #CancelXplornet
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Metal Wolf
(@m3t4lw01f) reported
@OriginaIPenguin @Xplornet Any time something doesn't work as expected. Some days it's 10 times. Some days it's 30. I also set a continuous speed test for 12 hours every five minutes from time to time.
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zelium
(@ze1ium) reported
@Xplornet **** you, fuckfuck you i hate you **** you i now have starlink its better, **** you you suck so much **** you suck **** you
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maggie cassella
(@maggiecassella) reported
@CRTCeng @Rogers @CCTS_CPRST I learned the hard way when you passed me to CCTS w Xplornet. They are a dispute resolution service & nothing else. I don’t need to be burned twice to waste more of my time. Apparently, there is no government agency that penalizes telecom/internet cos for bad biz practices
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Whatever
(@MIchelleP8844) reported
If anybody out there is even thinking of using @xplornet, stop now. Not worth it. Worst service I've ever experienced.
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Marion Greveling
(@luvlambs) reported
Xplornet says I can have a 3 mth discount if I talk to tech support. Tech support says I have good line of sight and have to pay $125 to have someone come over. @Xplornet
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Frenchman
(@Frenchman212) reported
@partspaul @Xplornet Wait till you go disconnect the @Xplornet that will be the next horrible experience. They want you to return the modem and radio, pay $125 uninstall fee if you don’t wanna do it yourself. Oh and they’re gonna keep charging you until they receive the hardware.