Xplore Outage Report in Nanaimo, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh G Rekshun (@ThirtyStone420) reported
@Xplornet You invest in your network? I would never have guessed since your service is an absolute dumpster fire on the best of days. 20yr customer. It’s ALWAYS been garbage. Can’t wait for Starlink.
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Metal Wolf (@m3t4lw01f) reported
@Xplornet @APLenehan I refuse to accept your excuses for your miserably performing network in my area. Don't sell "up to" 25 when you can't reliably even supply 5mbps and then hide behind a policy that was part of the agreement.
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Kevin Porter (@kevdevlyn) reported
@Xplornet Haven’t you taken enough of our money for your ****** fixed wireless service over the years. now the government is giving you more. What a waste.
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Shampoo (@ShampooChugger) reported
@Xplornet Poor bastards. I could yell through a can and string to send a message faster than with Xplornet.
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Brad Harrison (@harrbca) reported
@Mark_Goldberg @multiplesourc13 @Xplornet Have there been any studies done that give guidance to what affordable rates are for rural wireless service? Are providers like Xplornet pricing themselves to low to provide adequate service and that is resulting in dissatisfied customers looking for alternatives such as Starlink
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Metal Wolf (@m3t4lw01f) reported
@harrbca is your Xplornet working at all? My modem won't rejoin the network at all. Just cycles between connecting, joining network, and ... failing. Been this way since last night. If it does manage to connect it's so slow it's unusable. If I reboot it won't reconnect.
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Leonard Eichel (@ldeichel) reported
@jdtabish What's also intriguing is that all six service providers (Bell, Videotron, Cogeco, Telus, Sogetel and Xplornet) have signed agreements with Quebec committing to complete the build-outs by Sept. 2022.
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Dan (@ClayBreakerAB) reported
@MrStache9 I hope they are not giving more money to @xplornet!? Worst ISP on the planet!
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Metal Wolf (@m3t4lw01f) reported
@harrbca The last time we spoke to Xplornet they said there's an ongoing investigation for issues with that tower, Blackstrap and two others. My wife asked if they were just talking about thinking about fixing it or actually working to fix it...
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Metal Wolf (@m3t4lw01f) reported
I'm just going to say it: **** you @Xplornet. **** you @APLenehan. I hope everyone responsible for this mess gets a rash in a place that's difficult to reach and embarrassing to scratch in public.