Xplore

Xplore Outage Report in Nanaimo, British Columbia

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nanaimo, British Columbia 03/23/2026 23:00

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenPunwasi Stephen Punwasi (@StephenPunwasi) reported

    @DrTed77 Xplornet was $150 for 100 GB/month for a quarter the speed, with latency so bad you couldn’t do video conferencing. They only upgraded this year after competition, and it’s still way worse.

  • DatVonGuy Von (@DatVonGuy) reported

    @CCI_Wireless customer service has gone to ****, since xplornet bought them. First the overall service, now the customer service sucks. Come on @elonmusk bring @SpaceXStarlink to my area soon!!

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet not on ur network they don't. **** u @Xplornet

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Funny how xplornet is talking about 2020 when their internet service is still stuck in 2010. If enough people tell you a pizza joint is bad, you start avoiding it. If you're looking for an ISP, look up the complaints against xplornet. They're one of the worst ISPs in Canada.

  • courtneynewham Court MacD (@courtneynewham) reported

    @Xplornet Hours following “maintenance” in our area, the internet is the worst it’s been in months.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet You can save yourself money by running your own tin cans and string rather than calling that number. Avoid xplornet, they're bad. You will regret it.

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Xplornet is scum. This reply took 4 tries to get posted. Great service! Garbage.

  • IainReid10 Iain Reid (@IainReid10) reported

    In the past I posted negative tweets about my @Xplornet service. Last Saturday night we had an @Xplornet outage. After the outage (which happened at midnight so no major impact) my download speed has been restored! I waited until today to be sure it stayed this way. (1/2)

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet People wondering why they keep doing this, it's for 2 reasons. 1: Xplornet keeps trying to bury unhappy customers' replies, like this. 2: They'll try and use this to push the narrative that they are working for Canadians. Not going to work since they never show their actual work.

  • prunegoose prune³ (@prunegoose) reported

    @bologna_eater79 If it make you feel any better, in the 4 years I've been with Xplornet, I have never gotten higher than 2mb download speeds