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Xplore

Xplore Outage Report in Nanaimo, British Columbia

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ThoughtsofT92
    Taylor (@ThoughtsofT92) reported

    @Xplornet is there an outage in Lac ste anne county? I have not been able to connect to wifi since a big wind storm came through last night.

  • WolfAndWyrm
    Schrödinger's Canadian. Sorry, not sorry. (@WolfAndWyrm) reported

    The modem will report the internet is down at the management screen. I've not only reset the modem. I cut down two small trees in the yard to ensure clean line of sight to the tower that might have been obstructed by summer growth. Connection is acting like Xplornet's now.

  • tracyeboyce
    Tracy (@tracyeboyce) reported

    @Xplornet Any update on the webmail outage ??

  • SharonHouselan1
    Sharon Houselander (@SharonHouselan1) reported

    @Xplornet you can bet I ordered my Starlink and can't wait to drop your dogshit fraud service. Making us pay 120$/m for 25GB plus another 40$ so we can use the phone because you're illegally throttling VOiP applications to further shake us down. **** you.

  • XyoticTV
    Nathan (@XyoticTV) reported

    @Xplornet We have called you a dozen times since having our service setup last year. Nothing changed.

  • IanMcPHE7T2
    Ian (@IanMcPHE7T2) reported

    @Sunny94FM @Xplornet Here’s a reason why not. Another company offered fibe internet in our area. Higher speeds and cheaper than my Xplornet LTE contract. When I contacted xplornet to cancel they said I have to pay to have their equipment removed from our brick chimney or we could just leave it Brutal

  • NockAndLoose
    Steve Filer (@NockAndLoose) reported

    @Xplornet Don't sweat it, I cancelled my service.

  • randsmarchants
    Richard (@randsmarchants) reported

    @Xplornet if you work from home and your internet provider is Xplornet you will probably loose your job because of bad service

  • nancy_babick
    Nancy Babick (@nancy_babick) reported

    @Xplornet It’s garbage!

  • XyoticTV
    Nathan (@XyoticTV) reported

    @Xplornet I am literally 3 feet away from my internet router, and I can’t play my own music from Spotify. I’m done paying $149 a month man. You are overloading customers on to P2P towers without acknowledging the data it takes. Either fix it, or I’ll covince thousands to switch.