Xplore

Xplore Outage Report in Nanaimo, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nanaimo, British Columbia 12/28/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ms_onamission Ms.OnAMission 🇨🇦 🌎🏳️‍🌈❤️✊🏻🤘🏻☘️🧡 (@ms_onamission) reported

    @Xplornet After months of crappy internet and many times NO internet they finally admitted to throttling our service!! ##xplornetsucks #worstcustomerservice the system is working as designed when we can’t get service apparently

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Oh look, xplornet marketing team managed to find something else to point at, really putting in that holiday overtime. Xplornet is a terrible ISP.

  • frankpolat Frank Polat (@frankpolat) reported

    @Xplornet if you will not respond to the customer issues for solving it, why asking account details in DM and awaiting one week no answer. You guys are perfect! for demonstrating every small thing of unprofessional service.

  • Dubbloseven Dubbloseven (@Dubbloseven) reported

    @xplornet stop throttling beyond what Canadian law allows & lying to customers/Canadians. Its not their router, infrastructure, customers PC, the tower, oversold network. Its deliberately being slowed, throttled& traffic management. Why sell more when u get away with selling less

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    It is 10:41 PM. I am tethered to my phone because my @Xplornet internet is to slow to load Twitter. I give up. @SpaceXStarlink save us from our current #ruralinternet. You could probably still make Christmas. 🙏

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Melissa can't be a real customer, none of your customers whatever say anything so nice about your shitty company.

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    That is what I pay $130 bucks a month for mind you these are Silo prices but xplornet "traffic management policy" yaaay, FYI SiloWireless never throttled their customers and their bandwidth never suffered. @m3t4lw01f @SucksXplornet @xplornetretweet

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    Had a “decent” connection for a while. Now it’s out again. ROFLMAO. This is what qualifies as reliable rural internet. Thanks @Xplornet well, at least we don’t have to worry about watching Netflix. I may have to cancel that today. Can’t watch it anyway. #ruralinternet

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    @Xplornet I see no point. I called repeatedly already. Was finally told by one of your supervisors that I should have been told when I purchased your service that evenings would be poor. That made me laugh. It also made me give up. See no point in another phone call.

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.