Xplore Outage Report in Nanaimo, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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TracyRimmer
(@TracyRimmer) reported
@Xplornet I’ve tried three times today to get through on your phone line, and can’t get through in a timely manner — some of us actually have to work to pay the exhorbitant cost of internet service that we aren’t getting.
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4th
(@AlterusNominus) reported
@Xplornet Please explain to me why the internet stops working past 5:00 everyday? Has been happening since the start of fall. Can't watch videos, do online calls or even browse. I payed good money for this service and I better get what I payed for.
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🇨🇦 Robert M 🎃
(@RobM1962) reported
@SpaceX When can we expect service in Atlantic Canada. Specifically New Brunswick. I am so done with xplornet.. Waiting impatiently in Canada
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m3t4lw01f
(@m3t4lw01f) reported
Wahoo! My other two @GoogleStadia Premiere Edition kits have been dispatched. Now if only @Xplornet would provide me the service they advertise so I could use them, that'd be great.
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Amy VanStraaten
(@amelvans) reported
@Xplornet - called you on Monday about slow service. The answer was, "I can't even login to your modem but things look okay. Good luck." Today, it's fully unusable. Again. 🤯 Should I wait on hold another 1.5hrs for minimal improvement or just cancel ? Cancel it is.
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TracyRimmer
(@TracyRimmer) reported
@Xplornet Sure you do — after I wait on hold for half an hour, to be told to “unplug it and plug it back in again” — tried that. Didn’t work. The problem is at YOUR end, and I think we BOTH know what it is — your company claims to not oversell your capacity, but that is what is happening.
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🇨🇦
(@Snowymb1) reported
@Xplornet I'm filing complaints against this company today. Pay for a service that is beyond sickening and now completely down have to use up my phone data. Seriously have any people considered a class action suit against these thieves? If so count me in. @Canada @ripoff
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🌸 Melanie Fawn ✌🍁
(@Fawnoftime) reported
@Xplornet ...We also know that the problem is not on our end, as all of our friends and neighbours who have Xplornet (we're forced to because there is no other provider) have the exact same problems as we do at the same time. Can't your business just get their act together?
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet did Jim have to pay to fix his issues?
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🌸 Melanie Fawn ✌🍁
(@Fawnoftime) reported
@Xplornet I would but Xplornet is down, AGAIN, in my area and I can't waste my mobile data. Tech was supposed to come out this week to upgrade but we haven't seen or heard from them since we called last week. Criminal...