Xplore

Xplore Outage Report in Napanee, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Napanee, Ontario 03/12/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Napanee, Ontario

The most recent Xplore outage reports came from the following cities: Napanee.

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City Problem Type Report Time
CanadaNapanee Internet
CanadaNapanee Internet
CanadaNapanee Internet
CanadaNapanee E-mail
CanadaNapanee Wi-fi
CanadaNapanee Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

  • Cherylc08849002 Cheryl clarke (@Cherylc08849002) reported from Greater Napanee, Ontario

    @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet @APLenehan Between Xplornet's technical issues, and SaskTel Fusion's datacap limits, I almost get 1 functioning internet connection for the price of 2.

  • Sandchez02 Daniel Sands (@Sandchez02) reported

    Update..approaching 2 hours on the phone waiting @xplornet I’ve been through your entire song library and still no internet. How about an email system that allows customers know there’s an outage and that you’re working on it? After all we pay you millions per year and for what?

  • ayrporte Ian (@ayrporte) reported

    @Xplornet Thanks for reaching out. Another 2 hours on phone with support last night. Hopefully resolved. Its the 8 hours of my time lost Plus the additional 8 hours cell data used up to keep network going

  • SomeOth78194030 SomeOtherGuy (@SomeOth78194030) reported

    @Xplornet your internet service could’ve cost me money in a mrbeast video and now I’m sad my day was so well too

  • AtTheDogPatch Hurry Up @SpaceXStarlink (@AtTheDogPatch) reported

    Thank You @Xplornet for the amazing service. Everything I have tried to do in last 15 minutes is, YOUR CONNECTION IS UNSTABLE, Unable to connect, there seems to be a problem with your internet. All I’m asking for is the few Mbps you promised. I’m not greedy. #ruralinternetsucks

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    Hour 3 of no @xplornet internet, their excuse was it was the fault of Silo Wireless the company Xplornet bought out claiming they sold them shoddy towers/equipment. Worked great before ya'll bought them out. Internet went to **** the day @Xplornet took over. @SucksXplornet

  • mike_strik Michael Strik (@mike_strik) reported

    @Xplornet is it too windy or too cold for the internet to be working this afternoon? We had no service all afternoon!!!

  • frankpolat Frank Polat (@frankpolat) reported

    @Xplornet No info in internet, no SMS notification, no one answer your customer service phones, and you ignoring your customers. Please don't charge your monthly internet fee, because we trust your service and paying.

  • Styles_888 Daza (@Styles_888) reported

    @Xplornet tech support is a 91 minute wait time however I can reach sales in 3 minutes....Please stop over selling your towers, my service was fine until you offered 50mps in my area. Nothing works past 7pm and I pay $134.00 monthly for 7.80Mbps download 0.39 Mbps upload @Bell

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Since being moved from Vanscoy to Martensville tower on @Xplornet the overall service has been far worse. My Internet is basically offline from 6pm-midnight now. It sure would be nice to get the service that was advertised. I don't think "up to" includes not working at all.