Xplore

Xplore Outage Report in Napanee, Ontario

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The latest reports from users having issues in Napanee come from postal codes K7R.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Napanee, Ontario 01/16/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Napanee, Ontario

The most recent Xplore outage reports came from the following cities: Napanee.

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City Problem Type Report Time
CanadaNapanee Internet
CanadaNapanee Internet
CanadaNapanee Internet
CanadaNapanee E-mail
CanadaNapanee Wi-fi
CanadaNapanee Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

  • Cherylc08849002 Cheryl clarke (@Cherylc08849002) reported from Greater Napanee, Ontario

    @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • arthurwmurray Arthur Murray (@arthurwmurray) reported

    @Xplornet service down for an hour and half. Can’t get through customer service

  • JodiJDeJong Jodi (@JodiJDeJong) reported

    @s_rich27 @Xplornet internet is down in Roseneath, Northumberland county. What's up with that? @Xplornet

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @oskypanny @Xplornet Took me a good 37 attempts back to back just to make it on the cue. Hopefully now that some service is back up that it won’t take you that long.

  • oskypanny Michael Foti (@oskypanny) reported

    @MC_ALaCampagne @_ADsquared @Xplornet Same here. No internet and can't get through to support. Just a message that high volumes of calls, try again later....

  • JerryRi02465347 Mr.JerryK (@JerryRi02465347) reported

    If you ever feel worthless just remember you will never be as worthless as @Xplornet workers.

  • ginsquirrel Claire (@ginsquirrel) reported

    @Xplornet soooo is service down in Barrie, ontario? Can’t get hold of anyone on the phone

  • BurlingtonWiFI Bea, Ladies Softball/Uniform HOF #WONF4W (@BurlingtonWiFI) reported

    @ClarenceHouse >> @Xplornet is using a system that uses telephone agent parlance and no COVID express disclaimer nor warning for high call volume? How do we call the police detachment if the calls are patched by #iPhone bridge to #WiFi and there is a new signal boost antenna?

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    And hopefully Starlink package gets delivered sooner than later so the next call to @xplornet is to cancel my service once and for all. Hopefully rest of you got service!

  • JodiJDeJong Jodi (@JodiJDeJong) reported

    @Xplornet What's up with internet randomly being down? We've got some serious @netflix watching to do 🙄 Do we have to get together and party or something? Oh right #StayHome

  • RhoKate Rhonda Thomas (@RhoKate) reported

    @Xplornet Why is there no mention of the outage in Ontario. With an estimated fix time?