Xplore

Xplore Outage Report in Napanee, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Napanee, Ontario 06/01/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

  • Cherylc08849002 Cheryl clarke (@Cherylc08849002) reported from Greater Napanee, Ontario

    @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And it’s out again for the second time tonight. @Xplornet I want to make sure you understand, I signed up for starlink today and it will be here Friday. The way this company is run is terrible, and the service is aweful. This is why you have lost another customer.

  • JordonM40 Jordon Miller (@JordonM40) reported

    @dennydenny1020 I Finally caved and ordered starlink yesterday… sick of our stupid Xplornet

  • DKCripple Dawn Kratzer (@DKCripple) reported

    @Xplornet so you took over CCI ( who had amazing technical support) only to put me on hold for an hour and a half to call me back to put them on hold for another 30 minutes only to hang up on me! We got rid of you the first time for thiS!. Not impressed #CustomerService

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @StephenRLee @Xplornet I give them a minus now until they fix the Pugwash, NS tower. I have talked about 20 people out of buying their service out here as it suck’s especially at nights and on weekends when the signal goes from 30 download to 1

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And my internet is out again. Im not calling tech support for a fourth time. Fix it

  • JordanKennard13 Jordan Kennard (@JordanKennard13) reported

    @Xplornet Everytime we call it's the same story. Oh you're signal looks great, I don't see why it disconnects so much blah blah blah. You're tech agents are either not very smart or don't do their job one or the other. Who wants to sit on hold for hours just to be told oh there's nothing

  • dreaming_high HRC (@dreaming_high) reported

    @Xplornet I have called in to your service and wasted so much of my valuable time on MANY occasions- none of which are resolved. My neighbours have left xplornet because of the same reason- this is a PR stunt acting like you will fix this- paying the Bills, 25% of the time works

  • FeministHousew1 Just_A_Small_Town_Girl (@FeministHousew1) reported

    16 hours now @Xplornet my internet has been down. It was out for 8 hours yesterday and 5 the day before. My kids are doing distance learning for school and need working internet to do so. Can someone explain why it's been consistently happening for days on end

  • DKCripple Dawn Kratzer (@DKCripple) reported

    @StephenRLee @Xplornet We had them before and they were useless .. switched to CCI and it was amazing. Now that they taking over again it's been crappy and their customer service has been less than helpful.

  • LikePulseCrops Mark Allan Olson (@LikePulseCrops) reported

    @Xplornet Honestly I am tired of calling and being told xplornet is working on it. Basically comes down to overcrowded towers and slowwwwwww speeds.