Xplore

Xplore Outage Report in Napanee, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Napanee, Ontario 01/20/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

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Xplore Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

  • Cherylc08849002 Cheryl clarke (@Cherylc08849002) reported from Greater Napanee, Ontario

    @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Cory_Boehm @ltribe Xplornet is just a facade to pretend there is wireless competition in MB. It isn’t strong enough to push prices down.

  • CoryRyanGosnell Cory Gosnell (@CoryRyanGosnell) reported

    It should not be this hard to get internet service in rural Ontario @Xplornet We have had internet with you for almost 2 weeks. Perfect during the day but I have to reset the modem every morning? Tech guy I just spoke to said today's was a service outage and...

  • Radeonis Joey Corney (@Radeonis) reported

    @Xplornet This has been an ongoing problem now for months, I have been getting no where with technical support, I pay over 100$ a month for a service that drops down to >1mb/s after 5pm and with 22%+ packet loss on the network.

  • DonHRSBeans Don Depuydt (@DonHRSBeans) reported

    @AdamJPfeffer Help install Starlink on Barnums Gully Line by you Tuesday night for my brother. Did a quick test and averaged about 20 Mb/s. Seemed to vary between 5 and 65 MBS. He is happy to get rid of xplornet satellite service with slow speeds and data caps.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Made it to 7:30 tonight before my @Xplornet connection died. Rebooting the modem leads to the endless cycle of never connecting... But remember, since I've used 800GB it must be working just fine folks. This company needs to die.

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet Great, my xplornet connection went down as I tried to send the tweet. Thanks Xplornet!

  • Snowpiercer20 Snowpiercer (@Snowpiercer20) reported

    @Xplornet You guys suck.. Garbage in Lanark and everywhere. STARLINK WILL CRUSH YOU

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    To put it in perspective @Xplornet: Even if my connection was "up" 50% of the time and I still consumed 800GB of data, that's an average speed of 5mbps over the month. I don't dispute that the connection works some of the time. But it doesn't work reliably, that's the issue.

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    Words cannot express how much it sucks that @WaveDirect1 couldn’t get a quality signal at my house. I was that close to being done with @Xplornet and their **** service forever. #xplornetsucks

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet Wow, they just want you gone as a customer dont they? How can it be working if you can’t even connect on a regular basis to their service. Are they actively shutting you down?