Xplore

Xplore Outage Report in Napanee, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Napanee, Ontario 12/28/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

  • Cherylc08849002 Cheryl clarke (@Cherylc08849002) reported from Greater Napanee, Ontario

    @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • atomgoodwin has the worst internet service (@atomgoodwin) reported

    Hey @Xplornet why is my internet down? Trenton, ON region. Called your help line and there are so many people calling there was no room in the queue. Wow that's great service.

  • mrpelowsclass Mr Pelow’s Class (@mrpelowsclass) reported

    Hey @Xplornet is there something going on? No connection and have tried support line 8 times and haven't been able to get through. #whatstheETA?

  • DawsonLamoureux Dawson Lamoureux (@DawsonLamoureux) reported

    Man I knew Xplornet was bad but having internet go out across an entire country? Yall are wild lmao

  • Magnificent5M The Magnificent Marucci’s (@Magnificent5M) reported

    @Xplornet Any idea when service might come back on in South eastern Ontario (Kingston Napanee area) can’t get through.....!

  • drack55 danno (@drack55) reported

    @Xplornet has your customer service guy left for the night? No internet connection here and the customer support phone number was a recording telling me they’re too busy and then hung up. Really?

  • Leopardgunner22 Jason Dempsey (@Leopardgunner22) reported

    @Xplornet Are you going to tell your customers what's going on with the current outage?

  • Fernbankfolk teacherperson (@Fernbankfolk) reported

    @Xplornet service down in Ottawa for an hour now

  • stephenlrobson Stephen Robson (@stephenlrobson) reported

    @dianapoulsen @Xplornet I have the same problem in Kawarthas with them, they can't take any calls, and their "support" email tells me they can't provide support via email!

  • jaycanjay Jay (@jaycanjay) reported

    @Xplornet Prepare to lose more than half your customers the moment starlink becomes available. Massive outage and not a single update or phone line available for hours. Not to mention we’ve had to restart our modem every single morning for the last month. Such a tone deaf company.

  • RackiBerg Leafer Madness (@RackiBerg) reported

    Hey @Xplornet, get your **** together. You ******* have rescheduled 4 times now to "re-aim" my satellite, never show up. Now internet completely out for all your customers on a Saturday night and haven't said a word. Go **** yourselves.