Xplore outages and service status in Napanee, Ontario

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

• 
  Cheryl clarke (@Cherylc08849002) reported 2 minutes ago from Greater Napanee, Ontario

  @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arpad Hild (@zotfot) reported 3 minutes ago

  @Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too

• 
  Andrea Galante (@AndreaGal67) reported 4 minutes ago

  @altimaguy11 The issue is that the Xplornet didn't have the speed or download capability. We have no cell signal where I live so EVERYTHING runs through Starlink...all cell phones (talk and text), internet, VOIP phone, streaming and computers. Seamlessly.

• 
  Trevor Gill (@gill_tv) reported 5 minutes ago

  @xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?

• 
  Ally Bryant (@Eh_Bee_Sea) reported 6 minutes ago

  I'm currently using my kid's phone as a hotspot just so I can try an get this dealt with. Beyond frustrating. It doesn't *actually* count as 24-7 support if NO ONE EVER ANSWERS THE PHONE. @xplore_ca - what happened!?

• 
  Justus Hickey 🇨🇦 (@justushickey) reported 10 minutes ago

  @PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.

• 
  Commissioner Miner (@fanCRTCProfling) reported 11 minutes ago

  Alternative explanation: These people use Xplornet that never works. These people used to hitting send 9 times for everything. A product of their "world Class" Canadian Communications. This is likely the best explanation and "OpenMedia" was honest enough to show it. #CRTC

• 
  Ally Bryant (@Eh_Bee_Sea) reported 12 minutes ago

  Fibre optic internet will be available to me very soon. The lines are in. The problem? Bell. I don't want to deal with Bell. Xplornet - now called @xplore - has been our only reliable option for rural high speed for almost 10 years. Until now...

• 
  Sherri Richard (@rich_sherri) reported 15 minutes ago

  @mcleodtaylor1 @Eastlink That's cheap...I pay $124 for @Bell_Aliant and you can't even watch a movie without continual buffing. Garbage service. Looking at Xplornet which is similar pricing but hopefully better service.

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 15 minutes ago

  @xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 17 minutes ago

  @xplore_ca My internet has become incredibly slow and unreliable since Explore had bought out CCI here in rural Alberta. My neighbours too have noticed it. Instead of buying trucks, relocate that money towards improving your towers!