Xplore

Xplore Outage Report in Napanee, Ontario

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The latest reports from users having issues in Napanee come from postal codes K7R.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Napanee, Ontario 01/19/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Napanee, Ontario

The most recent Xplore outage reports came from the following cities: Napanee.

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City Problem Type Report Time
CanadaNapanee Internet
CanadaNapanee Internet
CanadaNapanee Internet
CanadaNapanee E-mail
CanadaNapanee Wi-fi
CanadaNapanee Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

  • Cherylc08849002 Cheryl clarke (@Cherylc08849002) reported from Greater Napanee, Ontario

    @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Noah_v_Z @harrbca Telus has my back with mobile data for the most important stuff. Like bashing Xplornet for being the worst ISP in Canada.

  • JeremyBoyles27 Jeremy Boyles (@JeremyBoyles27) reported

    @Xplornet fix ur ******* service

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet I've been waiting almost 48 hours for tech support now...when can I expect some sort of resolution?

  • Haywire_45 Clint Howard (@Haywire_45) reported

    @BaldurBarons As soon as I can ditch xplornet I am. It’s better than it used to be but still slow and non existent at times.

  • rambling_fever rob (@rambling_fever) reported

    Alright @Xplornet I’ve had it with the wait time, but I really want to know who chose @theweakerthans , hearing john k sing #leftandleaving in this static filled satellite phone is entirely too much to handle right now, while waiting for internet help. Making me sad and mad eh?

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    @PattiBailey05 @Xplornet @TELUSsupport A shame that the big telecom companies don’t see the value in providing quality service to rural Canada.. they will be the first to run to the gov’t when Starlink strips away their customer base... a very dark day when a US based outfit has to fill a void here in 🇨🇦

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    Anyone else have trouble opening a Google doc on their internet? I love my @Xplornet I get to have a 20 job turn into 1.5 hours. Yeah Me. @SpaceXStarlink please hurry. Work from home they said. Good friggin luck with that.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @MissSlaght @Xplornet I wish @Xplornet would have valued me as a customer, I would probably still be a customer if they did.

  • PattiBailey05 🇨🇦 👩‍🚒Patti Ramsey (@PattiBailey05) reported

    @lammy9661 @Xplornet @TELUSsupport I swear it all just a big racket - once they get your 💰they don’t give a rat’s *** about your the quality of the service they are providing anymore. They’re all the same!

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    @Xplornet This is increadably disappointing, really thought it was going to be a better company doing this project you know one that actually gives a fudge about their customers. Also once again I'm in the little corner of Norfolk county that doesn't get this service.