Xplore Outage Report in Napanee, Ontario

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

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Xplore Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

• 
  Cheryl clarke (@Cherylc08849002) reported 9 minutes ago from Greater Napanee, Ontario

  @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy Hersenhoren (@TheHersh) reported 9 minutes ago

  I’m trying to cancel internet services with a Canadian company. It should take 20 minutes. I spoke to someone for 5 minutes and was passed to “loyalty” to complete the process. On hold for an hour. Is it really a surprise you are losing all your biz to @SpaceXStarlink @Xplornet ?

• 
  G Wald (@GMWald) reported 9 minutes ago

  @Xplornet Faster internet??!?!?? What a hellish lie!! I’m on a 25 mbps plan and my speed right now was 2.78 mbps. Garbage 🗑

• 
  Craig Cummings (@CraigC_NL) reported 13 minutes ago

  @FrankReardon1 @Xplornet Too bad I here it’s quite good

• 
  Carry on my wayward son (@AH_probs) reported 17 minutes ago

  @goldbcklechaser I’ve been looking in to Stalin’s and I I think we will be getting it. Xplornet is terrible

• 
  bigwifi.ca (@BigwifiCa) reported 18 minutes ago

  @AlsoKnownAs_AA @CompBureau @FP_Champagne I see hundreds of customer calls come in from wisps recently bought buy Xplornet furious how the QOS dropped off a cliff.

• 
  cujowilsonv (@cujowilsonv) reported 19 minutes ago

  @Xplornet any update as to when the outage outside of woodstock NB will be rectified?

• 
  Bruce Moose (@moose_bruce) reported 20 minutes ago

  @Xplornet Yeah I'm not doing that since your garbage is down once again.

• 
  🐾🐶Puppy!! ♿🔞 | EMERGENCY COMMS OPEN‼️ (@custardpuppy) reported 27 minutes ago

  Update: It's been 24+ hours that our internet has been out for @Xplornet We called your customer service with no help, our equipment ISN'T broken as it NEVER is. You always want us to pay $100 to get it fixed and then it turns on again without "fixing" FIX YOUR **** SERVICE.

• 
  PixelShakeTV (@PixelShakeTV) reported 28 minutes ago

  @DANNYjustDANNY_ @BigfryTV @Xplornet I hate to be that guy, but in the defence of ISPs, the VAST VAST majority of calls/complaints they get is usually down to user error. BUT, if they still drag their feet after u prove that's not the case, **** em!

• 
  JB (@jeaubin5) reported 29 minutes ago

  @John_Capobianco Nice! What was available at your place before? Bell only offer 5mbps at my place, but Xplornet is not bad where I live. Bell said they will install Fiber 3 years ago at the house, still no sign of them.