Xplore outages and service status in Napanee, Ontario

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

• 
  Cheryl clarke (@Cherylc08849002) reported 17 minutes ago from Greater Napanee, Ontario

  @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Quinlan (@MikeSQuinlan) reported 4 minutes ago

  @Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.

• 
  Pat Compliance (@faey06) reported 5 minutes ago

  @GLGuevarra @xplore_ca Lucky you, it went down last night and is still off now - almost 24 hours

• 
  Commissioner Miner (@fanCRTCProfling) reported 7 minutes ago

  I wonder if we should ask how Xplornet (Xplore?) is doing in Atlantic Canada? I see absolutely nothing from them. Maybe people just can't connect? But, heh, is it worth even wondering about? That service goes down with snowflakes. #CRTC

• 
  CityyGal (@LLowney49) reported 8 minutes ago

  I had @xplornet, the service was terrible, usually single digit download speeds when it worked at all, so I canceled it. I am 73 years old and they expect me to climb up on my roof to retrieve a piece off the dish or they are going to charge me $500. #xplornetsucks

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 9 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  CdnARS VE4PER (@CdnARS_VE4PER) reported 10 minutes ago

  @BobIrvingCJOB and since I am in rural area with @Xplore aka xplornet ISP with oversold network hardware infrastructure service often degrades so badly that they force me to be wasting my $25/mo fee on bomber games as well so these things appear to be new standards of customer service 4 all biz

• 
  Bobo Baggins (@Addy_Bo) reported 12 minutes ago

  @cbraedley @CBCNS @nsgov I literally signed up for Xplornet today. Been livi mg without internet at the house for several years, reluctant to pay for Xplornet. They have promos now that are palatable and give me something until Fibre arrives next year. It’s sad in this day and age to have these issues

• 
  MightyJoeMaple (@JG98942814) reported 13 minutes ago

  lol Xplornet thinks I’m gonna wait six days for them to come fix my internet. If it’s not done by Monday they’ll never see another dime. @Bell would you like a new customer? Who wouldn’t?

• 
  CJH (@CJH39493411) reported 13 minutes ago

  @xplore_ca Don’t care at all about your wishes, just provide the service we pay for, it’d be a Christmas miracle!

• 
  Deevio (@Deevio4) reported 14 minutes ago

  @xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.