Xplore

Xplore Outage Report in Napanee, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Napanee, Ontario 11/11/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Napanee, Ontario

The most recent Xplore outage reports came from the following cities: Napanee.

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City Problem Type Report Time
CanadaNapanee Internet
CanadaNapanee Internet
CanadaNapanee E-mail
CanadaNapanee Wi-fi
CanadaNapanee Wi-fi
CanadaNapanee Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

  • Cherylc08849002 Cheryl clarke (@Cherylc08849002) reported from Greater Napanee, Ontario

    @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • malloveryy mal (@malloveryy) reported

    Haven't ******* about xplornet lately. It still sucks. (Ps thanks for making me unable to watch greys super great service glad I pay so much for you)

  • FuzzyGross DaveMcG (@FuzzyGross) reported

    Its amazing how much @Xplornet cares for their customers. After multiple tweets, emails, phone calls(with no answer or call backs) I still haven't heard from them or been provided the service that I am paying for. Lucky for me the CRTC seems to have taken my complaint serious

  • CarolineFCB72 Caroline Bailey (@CarolineFCB72) reported

    @Xplornet Your services suck stop throttling the internet I have children that need it for school and other things and don’t even say if I have any problems to contact you because you never answer or call back plus your no help anyways

  • NLpicker Keith (@NLpicker) reported

    @Larry_Short @RamonaDearing Xplornet already offers satellite high speed internet to the province, will starling be a better service ?

  • BJ_Normand B.J. Normand (@BJ_Normand) reported from County of Camrose No. 22, Alberta

    @Xplornet any upgrades to service coming to Meeting Creek area? 8am my speed drops to a trickle.

  • JamesWh52280846 James White (@JamesWh52280846) reported

    @Xplornet Since you are delivering a steady 30.9 KB/s I suppose I should cancel all of my streaming subscriptions, and dust off my old 28.8 baud dial-up modem b/c I sure as hell can't watch anything. You should be ashamed of the "service" you "provide".

  • jamesbergeron James Bergeron (@jamesbergeron) reported

    @xplornet I think your bandwidth policers are broken. I start downloading at 1Mbps about 2 mins later it drops to 20kb/s and my internet goes completely down. Pause download, wait 1 min, resume and it goes to 1Mbps and drops to 20kb/s again. Like clockwork!

  • rbloch66 Robert Bloch (@rbloch66) reported

    @Xplornet When I call in for tech support I have to sit thru 2 min of recording. Please be respectful of our time and play those messages while we are inevitably on hold.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @gbaker386 @Xplornet Well that doesn't help me at all!

  • CowInverted InvertedCow (@CowInverted) reported

    @LegacyCanadian @Xplornet Let me suggest the only way to get a response from xplorenet. File a complaint with the CRTC Xplorenet will fix your issue within a few days after the complaint goes into investigations.