Xplore

Xplore Outage Report in Greater Napanee, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Greater Napanee, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Greater Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Greater Napanee, Ontario 01/03/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Greater Napanee, Ontario

Latest outage, problems and issue reports in Greater Napanee and nearby locations:

  • Cherylc08849002 Cheryl clarke (@Cherylc08849002) reported from Greater Napanee, Ontario

    @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Hey, Ginger, tell the xplornet staff that they need to stand up for the plans that they are selling. For example, they promise a walkie and a treat a day, but never give more than potty time and crumbs. Xplornet, you're making Ginger cry with your lies.

  • isabh352 Isabh352 (@isabh352) reported

    @outagedetect @outagedetect @Xplornet nop still outage in the Smiths Falls area. ETA 9:30am

  • harrbca Brad Harrison (@harrbca) reported

    @Mark_Goldberg @multiplesourc13 @Xplornet I have been wondering lately if the wireless providers are wanting to get out of the rural internet service provider business because of our low density and higher cost to service. I live 30km from a major city center, and our wireless options are limited, and of poor quality.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    No internet at all since 1:30pm today. Coming up on nine hours. The other day it was over 12 hours. I know I talk a lot of trash about @Xplornet, but this is unacceptable. I wonder what it's like for @APLenehan, knowing how many rural Canadians he's letting down on the daily.

  • ShampooChugger Shampoo (@ShampooChugger) reported

    @Xplornet Poor bastards. I could yell through a can and string to send a message faster than with Xplornet.

  • YooItsFrosty Frosty🇨🇦 (@YooItsFrosty) reported

    Shout out to my internet company for having nothing but trash *** internet, throttling my already terrible speeds and making my ping jump to 600+ whenever i go to download/upload anything @Xplornet

  • WolfAndWyrm Casey Wagner (@WolfAndWyrm) reported

    In 24 hours we should hopefully have reliable internet and not this #Xplornet ****.

  • ldeichel Leonard Eichel (@ldeichel) reported

    @jdtabish What's also intriguing is that all six service providers (Bell, Videotron, Cogeco, Telus, Sogetel and Xplornet) have signed agreements with Quebec committing to complete the build-outs by Sept. 2022.

  • medic969 Rob Good (@medic969) reported

    @Nick62289935 @Xplornet I got my call back on Friday. They sorted out my inability to log into myxplornet portal and I will see this week about the speeds issues.

  • harrbca Brad Harrison (@harrbca) reported

    @Mark_Goldberg @multiplesourc13 @Xplornet Have there been any studies done that give guidance to what affordable rates are for rural wireless service? Are providers like Xplornet pricing themselves to low to provide adequate service and that is resulting in dissatisfied customers looking for alternatives such as Starlink