Xplore

Xplore Outage Report in Greater Napanee, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Greater Napanee, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Greater Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Greater Napanee, Ontario 03/17/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Greater Napanee, Ontario

Latest outage, problems and issue reports in Greater Napanee and nearby locations:

  • Cherylc08849002 Cheryl clarke (@Cherylc08849002) reported from Greater Napanee, Ontario

    @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonDeath187 Death (@JasonDeath187) reported

    @Xplornet Absolutely the worst internet I've ever had, and I remember the days of dail up. Spent an hour on the phone with support, maintenance caused me to connect to a too far tower. Worked fine for 2 hours, now it's working for a min, down for 2,3, work for a min...

  • suckmynutsxplo1 suckmynutsxplornet (@suckmynutsxplo1) reported

    @Xplornet who cares dog **** company

  • mikejsemeniuk Mike Semeniuk (@mikejsemeniuk) reported

    @Xplornet i have called, your solution is to unplug everything. its changes nothing, your ripping people off. you cant provide the speeds you advertise, this is wrong! patiently waiting for a real solution.

  • trigger240 🦉lat240🌻 (@trigger240) reported

    And dont forget the installation guy that came to my house made me pay a 25$ cash fee on top of the installation fee I paid to xplornet #customerservice #sucks

  • vertimyst Vertimyst (@vertimyst) reported

    @XboxKaneda Ahhh gotcha, that makes more sense. Xplornet's been crap for the last year until recently, they started building new towers and increasing speeds, probably in response to @SpaceX's Starlink. Of course I pre-ordered that as soon as I could, lol

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet Hello @Xplornet social media rep. Does asking someone to DM direct actually fix the problems with the tower? If it does I will, but I suspect it will just have me reset everything and we will be back here with no internet and me falling behind in work.

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet well Day 7 with no internet or an update other than under investigation. Amazing how bad that sounds, only people you can talk to can’t give you more than that. Still wondering on that Macrorie tower.

  • GMeaden26 Grayson Meaden (@GMeaden26) reported

    @jorkirk We've been waiting 3 weeks for @xplornet to fix ours. If only @SaskTel fusion wasn't garbage as well.

  • NinesCatudio Nine's Catudio (@NinesCatudio) reported

    @ekimental One of the reasons why I canceled local provider a long time ago. Got tired of promises made by Xplornet to improve the rural service. Thankful for my business cell plan, which allows me to hotspot off my phone to cover my daily Internet needs for work and leisure.

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet Why? I have talked to your support department (they are good by the way) and it is your tower that are down and costing me thousands. I see no reason it hear the same “we are sorry and are working on it” for the 14th time in past 30 days