Xplore

Xplore Outage Report in Greater Napanee, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Greater Napanee, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Greater Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Greater Napanee, Ontario 12/10/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Greater Napanee, Ontario

Latest outage, problems and issue reports in Greater Napanee and nearby locations:

  • Cherylc08849002 Cheryl clarke (@Cherylc08849002) reported from Greater Napanee, Ontario

    @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • TomCrinstam 🇨🇦 Tom Crinstam 🇨🇦 (@TomCrinstam) reported

    wants to help us out by donating a unit, it will likely be through Xplornet as we just can't afford anything else. Once that happens, I hope to add some live feed nature cams around the property.

  • chalackd Dano (@chalackd) reported

    @Gudie Please god, tell me that this doesn't involve giving any money to Xplornet... Because that would be an absolute kick in the ***** to anyone who's struggling to get decent service...

  • michell01654998 michel levesque (@michell01654998) reported

    @Xplornet @Michell72782678 yes i know i got a small problem right now

  • rachellerob Rachelle Robicheau (@rachellerob) reported

    Been trying to cancel my @Xplornet internet for two weeks and haven't had any confirmation of cancelation. Very frustrating...

  • SteveMcCabe73 Steve McCabe (@SteveMcCabe73) reported

    @jzantinge2 I have Xplornet….it’s not half bad half the time.

  • Dylan_YHM Dylan Murphy 🇨🇦 (@Dylan_YHM) reported

    @VeryScott @Videotron @Xplornet Ha don’t get me started about how absolutely horrible Xplornet is. I was really hoping that T-Mobile had come to this market, but IIRC the CRTC denied that, likely due to being paid off by the big greedy 3

  • nature_backpack Nature’s Backpack (@nature_backpack) reported

    @Xplornet I have called, even with a discount, it is still expensive for the slow service.

  • NancyBuchanan12 Nancy Buchanan (@NancyBuchanan12) reported

    Attention xplornet customers!! Not only is the company super awful with poor coverage and even worse customer service, they’re also common thieves who steal by charging credit cards even after their services are terminated. Do not trust them. @Xplornet

  • AmiskAggie Rod Turner (@AmiskAggie) reported

    @MelissaRDowning Ours has gone down significantly and support is looking into why. Although it is still 8X faster than Xplornet, no spinning wheel of hell and voip is like a regular phone. Cell coverage has become non existent over the last 10 days too.

  • cartooningguy Eric Davidson (@cartooningguy) reported

    @Xplornet Glad somebody’s getting better service! Our tower near Wooler, ON was supposed to be upgraded in the 1st QTR of 2022. Guess that’s not happening. 🤨