Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Neils Harbour, Nova Scotia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Neils Harbour and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Xplore
Xplore is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
Total Blackout (9%)
Live Outage Map Near Neils Harbour, Nova Scotia
The most recent Xplore outage reports came from the following cities: Dingwall.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
.@Xplornet, power companys warn their customers before planned maintenance so any one working at home can reschedule zooms, emails etc. Why do you just shut things down with no warning when people have to work from home using the internet? Show some concern for you customers!
@Xplornet Then putting in a service request online it took 2 days for Xplornet to respond. Once they did they advised they would send back the same useless company to investigate and you will hear in 24-48hrs.
@m3t4lw01f I switched to starlink from xplornet, for $25 more a month, i have a reliable internet service i can use... i consider that a bargain
@Xplornet Xplornet is so slow or down, might as well do something while stuck at home
@TheComicHunter oh it is not great, I mean, getting fibre is yes, but the DSL is so poor out this way it was a rip off and when we went to xplornet it degraded to the point it no longer worked. working remotely has been challenging for years
I used to enjoy burning Xplornet in these tweets because you kind of need a sense of humour when you're a customer of theirs. My sense of humour about this is rapidly turning into a sense of rage at their utter incompetence at doing anything other than collecting a payment.
@Xplornet People that run this company or a straight up scum bags I got an email yesterday from them saying that they will increase their service rate in March!! how generous and kind of them. they want more money in the middle of a pandemic!!!😡😡
I bet the person that reads @APLenehan's Twitter (let's be honest, he doesn't do it for himself) must have to chuckle at all the crap people give him for how shitty his company @Xplornet is. Hi guys, nothing personal, the company is just awful and needs to die is all.
@m3t4lw01f @Xplornet @CRTCeng Any advertised speeds would be under optimal conditions. Many factors can affect data transmission via airwaves. Your specific circumstances might result in the speeds achieved. Other situations might offer better or worse speeds. That's the nature of wireless service.
@Xplornet Why has internet in the national capital region of Canada been down for hours? Do you not know many people are working from home due to Covid and require internet service?