Xplore

Xplore Outage Report in Newcastle Village, Durham, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Newcastle Village, Durham, Ontario 01/13/2026 06:55

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • GMeaden26 Grayson Meaden (@GMeaden26) reported

    @jorkirk We've been waiting 3 weeks for @xplornet to fix ours. If only @SaskTel fusion wasn't garbage as well.

  • DangerUnfun Vesuvius (@DangerUnfun) reported

    @m3t4lw01f @Xplornet Guess that it's still not working?

  • trubesb barb swartzentruber (@trubesb) reported

    @Xplornet Done that multiple times. Now you make me pay for service calls to solve your bandwidth capacity issues

  • xtrviperxtr Rob Quinn (@xtrviperxtr) reported

    @Mark_Goldberg @Xplornet For what to continue to sell slower than dial up speeds. Than blame it on covid for there lack of service

  • HoodedGamer8 Hood3dGam3r (@HoodedGamer8) reported

    @Xplornet I can’t get an account. That’s the problem with your company, when you are the only one who services our area. People in my area need to be able to connect to your towers and when one is a stop cell and we can’t hit the other new tower you have then we are with out any service

  • Chelsie_D Chelsie D. (@Chelsie_D) reported

    @BaldurBarons I actually can’t believe the lack of internet issues I have with Xplornet, it has to be just pure luck.

  • Chelsie_D Chelsie D. (@Chelsie_D) reported

    I have been working from home (rural area) since April 1, 2020 and today is the first day my internet has been down for an extended period of time. Honestly I’m kind of impressed Xplornet has been that good to me.

  • lewisbron Lewis Bron (@lewisbron) reported

    @Xplornet so far its taken me 11 hours to get a download to 68%. Just wondering when you are going to give us what we paid for instead of the scamming? Instead of trying to get more sales. Maybe fix your internet for you current customers before you lose them all and get sued

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet Hello @Xplornet social media rep. Does asking someone to DM direct actually fix the problems with the tower? If it does I will, but I suspect it will just have me reset everything and we will be back here with no internet and me falling behind in work.

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet Why? I have talked to your support department (they are good by the way) and it is your tower that are down and costing me thousands. I see no reason it hear the same “we are sorry and are working on it” for the 14th time in past 30 days