Xplore

Xplore Outage Report in Newcastle Village, Durham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Newcastle Village, Durham, Ontario 12/19/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • glennagar2013 glenn agar (@glennagar2013) reported

    @Xplornet I'm at a loss. No internet for the 4th week. First tech would not accept service request because I was not in their service area. Second tech unable to repair as he does not have equipment to repair Satelite LTE. What's next?

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @Xplornet I have called a number of times regarding our issues. I’ve done the unplug/ plug back in thing, the speed test, the plugging directly in to my computer, checking hardware, checking how many devices are using wifi...etc etc. It’s changed nothing.

  • SleepingLogic Sleeping Logic™ (@SleepingLogic) reported

    @Xplornet I’m gonna make sure my friends whom are YouTubers spread the word throughout Canada that your company is by far the most crooked and worst service you will get as a Canadian citizen.

  • Twinntech Dan Twinn (@Twinntech) reported

    @Xplornet down again. Thought I was going to hear from someone in escalated support team. So far no.

  • MIchelleP8844 DingDongTheRatIsDead (@MIchelleP8844) reported

    Super slow internet for yet another week @xplornet. No doubt the tower is overloaded. I’m sure it will be better once be start leaving for Starlink. Hope I’m one of them.

  • Brodie_Friesen Brodie Friesen (@Brodie_Friesen) reported

    @Xplornet Based on the replies to this tweet “technical issues” are happening with many customers. It isn’t even available in Hinton, but Starlink is so maybe that will suffice!

  • SleepingLogic Sleeping Logic™ (@SleepingLogic) reported

    @Xplornet SPEEDS OF 100KB on our internet only!! Fix you **** #crooks

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @Xplornet @SucksXplornet You can tell almost literally the moment when people have got up, because the internet service is lost. Immediately. 9:30am on Saturday. Mental note. #shittyinternet #toomanyusers #lowqualityinternet

  • TPedherney Mom2SaxSon (@TPedherney) reported

    @Xplornet Terrible options in Cherry Valley in PEC. Stuck with Xplornet because Bell towers are full, we have no other options.

  • dgoguen63 Denis Goguen (@dgoguen63) reported

    @ScottWJones93 @Xplornet Well tjays good because alot of people in McKees Mills is complaining that its slow since last year.... I will let them know thx