Xplore outages and service status in Newcastle Village, Ontario

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newcastle Village, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle Village, Ontario

The most recent Xplore outage reports came from the following cities: Port Hope.

City	Problem Type	Report Time
Port Hope	E-mail	23 days ago

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Syd_Vakarian (@Syd_Vakarian) reported 7 minutes ago

  @xplore_ca wow, you charge $75 for someone to come to my house to test and see if I can get service. and if I can't, then I have to pay the $75, but if there's service available at my house I don't have to pay the $75 for the test. what in the hell is that? Gross.

• 
  𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported 13 minutes ago

  @Maqaiti I wonder if there are issues when it rains like Xplornet have all the time?

• 
  Brandon Murphy (@brandonmurph10) reported 14 minutes ago

  @xplore_ca . Absolute embarrassment. How do you take money from ppl that you can't provide the service too? Every excuse in the book yet nothing changes. Keep taking that money you thiefs #scam

• 
  Tybernicus (@Tybernicus17) reported 15 minutes ago

  @LeoNasau @thinking_panda Yep. 36,000km is the same as the Telesat satellites that were support Xplornet sat internet. My average latency was 670ms with that gear. Useless tech. Starlink: 550km from earth Telesat: 36,000km from earth.

• 
  Commissioner Miner (@fanCRTCProfling) reported 19 minutes ago

  I wonder if we should ask how Xplornet (Xplore?) is doing in Atlantic Canada? I see absolutely nothing from them. Maybe people just can't connect? But, heh, is it worth even wondering about? That service goes down with snowflakes. #CRTC

• 
  Kel.Ehh (@KelllEhhh) reported 23 minutes ago

  @xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.

• 
  Garth Twitchell (@GarthTwitchell) reported 26 minutes ago

  Tonight reminds me of how poor our internet is in northern @TownOfMiltonON with no prospect of it getting better anytime soon. Extremely frustrating. @Colin1Best @vankayak Wireless internet from Xplornet is hopeless. Someone brings me good internet, I’ll buy it.

• 
  🇨🇦Dave Nussbaumer (@DaveNuss17) reported 26 minutes ago from Yorkton, Saskatchewan

  @OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 27 minutes ago

  Rural internet provider in Northumberland county @PLawrenceMP is dreadful. Xplornet is our only option. Typical upload speed is .2. Yes point 2. For anyone working from home that’s useless. When will we have access to good reliable reasonably priced high speed internet service?

• 
  J✨ (@i_like_soup_) reported 35 minutes ago

  Hey Xplornet!! A customer not having internet for 6 days is not acceptable in case you were wondering!!! I put up with having 2 Mbps speeds when I pay for 50 Mbps (at a price that should get me gigabit speeds) but this is ridiculous!!!