Xplore

Xplore Outage Report in Newcastle Village, Durham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Newcastle Village, Durham, Ontario 02/20/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • gulag_77 your re-education camp roomate (@gulag_77) reported

    @Xplornet is a terrible company. They are horrible to deal with. Their internet tower has been out for over a wk with another wk estimated outage. No communication, no offer of rebate. The service contractor was on hold with them for an hr and still nothing was resolved

  • stephanie4tin stephanie (@stephanie4tin) reported

    @Xplornet what’s with the outage in napanee and literally all over ontario? it’s been over an hour.

  • roykathygs Roy & Kathy (@roykathygs) reported

    @philletourneau @brockgs Brock is right about it taking us out of the dark ages! We had family living here for a while and the router easily handled 24 devices of which 5 or 6 were often streaming video. I replaced Xplornet which had provided reliable but slow service for 12 years. Enjoy the upgrade!

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet I've tried calling at least 3 times today. Can't pick up the phone for customer in need of support eh?

  • topcoachdino Dino Camiré is fully vaccinated 💉 (@topcoachdino) reported

    @drMediaPro @ValleyFiberLTD Amazing, wish we had service our way. Luckily Starlink came through as Xplornet just isn’t enough,

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet internet is trash with a capital T You cant game on it, signal fluctuations happen all the time. They sell you a 60g package and you get maybe 1/6th of that I cant wait for @SpaceXStarlink so I can tell your company to f off. Sincerely a pissed off customer

  • FrankReardon1 𝔣𝓇𝓪𝐧k ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    The hardest thing about being south is the #Internet & now that I am back in #Iqaluit it’s like up and down with @Xplornet 🙁 And I am paying hell a lot more than the the south. It’s so frustrating 😠 #crtc how are the kids do do research for schooling? @fanCRTCProfling

  • gulag_77 your re-education camp roomate (@gulag_77) reported

    @Xplornet Service contractors are sent out and left unpaid by Xplornet. Because it’s Xplornet tower at fault. Once the new tower is up and going wks from now, none of our equipment will work with it. Then we’ll wait another 3 wks for a service contractor.

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet it's been a solid week of terrible internet. Called got told about a tower investigation. I cant even load the pages I need for school. What's going on?

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet your internet towers are oversold and you throttle speeds. This **** is ridiculious.