Xplore

Xplore Outage Report in Newcastle Village, Durham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Newcastle Village, Durham, Ontario 09/17/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonDeath187 Death (@JasonDeath187) reported

    @ptskloostra @Xplornet And wait an hour on hold to hear "tower problem" even though it's just their **** service.

  • MaureenParent7 Maureen Parent (@MaureenParent7) reported

    @sharonhoyes @Xplornet Xplornet called me a couple of months ago and said they were going to do a ‘preemptive’ fix as the noticed my internet was slow. They came out, it got worse, then they told me my warranty was up and would have to pay for future visits. 😳

  • garrett_wolf3 Garrett Wolf (@garrett_wolf3) reported

    @RagenKajen @NETAGOwireless CCI was terrible, then @Xplornet bought them and it got even worse. There’s a reason everyone went from Xplornet to CCI in the first place. We have to have wifi off on our phones in order to stream tv in the evenings. Even then sometimes we just give up on it.

  • DavisonHawk Hawk Davison (@DavisonHawk) reported

    @Xplornet Take your tower, throttling, price gauging and shove it. StarLink has arrived... 8 years of this crap. Let's go Xplornet!!!

  • BalogSusan Susan Balog (@BalogSusan) reported

    @LimestoneDSB Now day 15 with unstable internet. Xplornet needs to get going. We've been patient but enough is enough. This is the big rural internet provider !

  • CILDominion Rod Jamieson (@CILDominion) reported

    @garrett_wolf3 @Xplornet @elonmusk Had them for a couple months....never getting that time back!

  • soultrain123 Tracy L. (@soultrain123) reported

    Our @SpaceXStarlink kit can’t come soon enough. I can’t wait to destroy our @Xplornet dish. Xplornet has been down since December 29 with zero action on the ‘case’ I opened. 43 minute call back time, no call back. I call back and wait 25 minutes. New call back time 52 minutes…

  • Serena_writes Serena🇨🇦🇮🇹🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Serena_writes) reported

    @ALGfreedom @newhandle17 @elonmusk I got out of my Xplornet contract: caught them in a lie. They told me ‘no prob’ working from home. But the latency prevented me from connecting to work network!! (Signal to satellite too slow esp w/ VPN). I’ll research Starlink, if any latency issues & of avail here. Should be:

  • sharonhoyes Sharon Hoyes (@sharonhoyes) reported

    @MaureenParent7 @Xplornet Sounds about right. A few months ago @Xplornet did a fix on our tower. Service was great and what we were paying for, for 2 days. Then they notified us of second ‘fix’ and results have been poor again since then. Clearly they can deliver, just won’t.

  • garrett_wolf3 Garrett Wolf (@garrett_wolf3) reported

    @CadeTreacy @Xplornet @elonmusk I haven’t heard a single bad review. Glad we held off on getting a Telus hub, they ended up not being all they were cracked up to be in our area.