Xplore

Xplore Outage Report in Newcastle Village, Durham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Newcastle Village, Durham, Ontario 11/27/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BurlingtonWiFI Bea, Ladies Softball/Uniform HOF #WONF4W (@BurlingtonWiFI) reported

    @ClarenceHouse >> @Xplornet is using a system that uses telephone agent parlance and no COVID express disclaimer nor warning for high call volume? How do we call the police detachment if the calls are patched by #iPhone bridge to #WiFi and there is a new signal boost antenna?

  • stephenlrobson Stephen Robson (@stephenlrobson) reported

    @Xplornet continued interruptions and slow internet all weekend! This service is terrible.

  • CarrieMarshall1 Carrie Marshall (she/her) 🇺🇸🇨🇦 (@CarrieMarshall1) reported

    @Xplornet I used to be able to count on your internet service- but ever since you started to do "Upgrades" my internet is unpredictable- especially in the evenings.

  • jen_future FutureNPJen (@jen_future) reported

    Hi @Xplornet. Could someone please give an update on your outage? I’m relying on your service to do schoolwork. Currently without service for 2+ hours and your help line hung up on me after an hour on hold.

  • DonCarr31366229 Don Carr (@DonCarr31366229) reported

    @Xplornet Worst company in Canada

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @oskypanny @Xplornet Took me a good 37 attempts back to back just to make it on the cue. Hopefully now that some service is back up that it won’t take you that long.

  • tracyeboyce Tracy (@tracyeboyce) reported

    Honestly Xplornet...where is the update? Are you even working on the problem in this area?? Can you not provide an update ??

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    And hopefully Starlink package gets delivered sooner than later so the next call to @xplornet is to cancel my service once and for all. Hopefully rest of you got service!

  • swhiston16 Stephanie (@swhiston16) reported

    @ginsquirrel @Xplornet Im in springwater and yes we’re down too!! Tried but can’t get through to customer service

  • Itweetatpeople1 Tonald Drump (@Itweetatpeople1) reported

    @Xplornet Fix your ******* internet!!