Xplore

Xplore Outage Report in Newcastle Village, Durham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Newcastle Village, Durham, Ontario 02/10/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Lord47888486 Lord (@Lord47888486) reported

    @Xplornet we called in a week ago for service and still nothing. the internet was working better before we called how does that even work?

  • ml66sc87 Nick 🇨🇦 (@ml66sc87) reported

    @HaldimandCounty So what I’m hearing is is folks suffering with Xplornet service are never getting away from Xplornet. Amazing news.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @apocolypse669 @Xplornet That's not even the worst I've seen. It truly is horrible.

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet And here I am with your **** service costing me another grand in lost productivity because it can't up load faster than canada post! Seriously 14 hours for a half Gig file this is not acceptable @SucksXplornet

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet tried it already signal is slightly stronger but no where near the 25mg download speed threshold that we pay for. (yes I know that's a best case scenario number that is rarely reached) Our problem is the total signal drop that occurs almost daily. Why not admit you throttle?

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet yet again your “service” crapped out in the middle of a school zoom class! Why are we paying $123 a month for this? Oh I know. You have a monopoly!!!

  • PabloOfficer Sunny Pablo (@PabloOfficer) reported

    @Xplornet why can I only access discord it’s not my firewall I even plugged direct into the fixed modem same issue are you connected to a DNS @Xplornet ??

  • MATT627 Crumpy (@MATT627) reported

    Nothing really sets me off like trying to do something on the internet and only having the WORST internet on planet Earth at my disposal. Thanks @xplornet

  • kt_ziggs Kate (@kt_ziggs) reported

    @Xplornet hi! Having internet outage in the #northfrontenac area - sent a DM with account number. Please advice!

  • G9Dude McDudeG9 (@G9Dude) reported

    @Xplornet stop overselling your services. For the last year every night between 8-9:30 it becomes so dreadfully slow that it takes 3 minutes to load 4 seconds of a YouTube video