Xplore

Xplore Outage Report in Newmarket, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Newmarket, Ontario 12/13/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Newmarket, Ontario

The most recent Xplore outage reports came from the following cities: Bradford West Gwillimbury.

Loading map, please wait...
City Problem Type Report Time
CanadaBradford West Gwillimbury Internet
CanadaKing Internet
CanadaNewmarket Internet
CanadaNewmarket Internet
CanadaNewmarket Wi-fi
CanadaStouffville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

  • brettjpetch Brett Petch (@brettjpetch) reported from Bradford West Gwillimbury, Ontario

    Thanks @Xplornet for your incredibly stable service… is what I would say if my internet wasn’t down right now #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ClayBreakerAB Dan (@ClayBreakerAB) reported

    @HeatherPaddle @GregBecause Canadian tax payers give money to companies like @Xplornet via grants to supply service to remote locations. They are THE worst ISP on the planet. Everything is wide open for your 30 day trial, then they put the brakes in and your locked into a 2 years with unusable internet

  • FuzzyGross DaveMcG (@FuzzyGross) reported

    Its amazing how much @Xplornet cares for their customers. After multiple tweets, emails, phone calls(with no answer or call backs) I still haven't heard from them or been provided the service that I am paying for. Lucky for me the CRTC seems to have taken my complaint serious

  • rbloch66 Robert Bloch (@rbloch66) reported

    @Xplornet When I call in for tech support I have to sit thru 2 min of recording. Please be respectful of our time and play those messages while we are inevitably on hold.

  • JmastersP Jon P Masters (@JmastersP) reported

    @Xplornet is the worst ISP for service and reliability. LTE-25 started well with 25Mbps or better, so looked promising. NOW LESS THAN 1Mbps WITH FREQUENT DROPOUTS. HOURS ON HOLD AND NO REPLIES TO EMAILS.

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet And all the Xplornet customers in that area lost whatever service they had.

  • medic969 Rob Good (@medic969) reported

    .@Xplornet for the past week our speeds have been fluctuating and kids getting kicked off zoom meetings with teachers. Speeds so slow they are measured in Kbps instead of mbps and speed tests fail because router can’t find signal.....

  • CarnageCrypto Volcanic Protector Man (@CarnageCrypto) reported

    @CBCNews @connellcbc I would easily pay double the price for Starlink. I'm currently getting scammed by @Xplornet for $235/mo. 1600ms latency with less than 5Mb up and 0.5Mb down.

  • DownatthePound The Dawg (@DownatthePound) reported

    @Xplornet Question: It says on your website your High Speed Internet is not available in my area (P0H 1G0) in Ontario. Then why do I keep getting flyers in my mailbox every other week for this service?

  • CowInverted InvertedCow (@CowInverted) reported

    @LegacyCanadian @Xplornet Let me suggest the only way to get a response from xplorenet. File a complaint with the CRTC Xplorenet will fix your issue within a few days after the complaint goes into investigations.

  • rbloch66 Robert Bloch (@rbloch66) reported

    @Xplornet Called tech last night & this morn. My internet is still bad, & at times, stopped. Seemed to be fixed, but 30 min later it is right back to where it was. Disappointing!!! I'm tired of sitting on the phone listening to why you want me to believe my speeds are so slow.