Xplore Outage Report in New Minas, Kings County, Nova Scotia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in New Minas, Nova Scotia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Minas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near New Minas, Nova Scotia
Latest outage, problems and issue reports in New Minas and nearby locations:
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Joshua Eaton (约书亚伊顿)
(@joshuahjeaton) reported
from
Gaspereau Mountain, Nova Scotia
@cbraedley @nsgov @developns @Xplornet Well that would be an absolutely terrible decision because their satellite service is much better than the canopy system. The canopy system deployed by Eastlink is ridiculously unreliable. No person in their right mind wants that slow system. 1.5 Mbps no thanks
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Joshua Eaton (约书亚伊顿)
(@joshuahjeaton) reported
from
Gaspereau Mountain, Nova Scotia
@cbraedley @nsgov @developns @Xplornet I'm not sure if you're familiar with the canopy system but it's a wireless system that is notoriously poor. If we were actually going to get fibre to the door I would be very happy. They ran fibre to the local Reserve but nobody else has it
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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mas
(@thepooppack) reported
xplornet would look at a 4000 ping spike and be like “ooo yeah i see that lag spike but it went back down to 60 is it better now” after doing absolutely nothing but picking their fingers out of their *** and sniffing them. this ****** idiot on call was like yea idk what to do.
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Chris Nielsen
(@ChrestenNielsen) reported
@Mullin_95 @Xplornet Don’t garbage it yet, @xplornet told us we didn’t need to return equipment and then 3 month later a bill showed on our CC for $500 from them and they started billing us monthly again until we sent the modem and recieved back. They are as bad as Sirius radio to quit
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Dawn Kratzer
(@DKCripple) reported
Hey @Xplornet 2 things : It should not take months to fix a tower issue. I don't care how crappy your lowest rung deal is... it should at the very least be able to run a wired internet connection and a Wi-Fi connection at the same freaking time! It's 2022. Fix yourself.
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Monika Field 🎶
(@monikafield) reported
@Xplornet I know you're doing "maintenance" in my area (northumberland) but I've had no internet all day. I'm missing my 1 mbps service. #ruralinternetsucks
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Kaz 🇨🇦
(@BlueSerenity15) reported
So, @Xplornet has once again decided to shut down the network during daytime hours. They don’t consider those of us who work from home. What about our lost wages or reimburse users for loss of service for the day? Most providers do their service overnight. I emailed & no reply🤬
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SimmGen
(@SLCC_TheCorners) reported
@Mullin_95 @Xplornet I think I would get them to put that in writing that it doesn’t have to be returned. I’m not saying I never ever didn’t return the library book but just saying
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ɹʎƆ uoɯɐƎ
(@EamonCyr) reported
@higherjessica Xplornet is satellite, I don't believe the towers have anything to do with our net. I'm just in a bad area.
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Elle
(@LovelyLadyLinda) reported
@Xplornet in an area where maintenance is being performed. I have had no service for >5 hours and counting. Any update?
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xTriipez
(@Triipez) reported
@Xplornet Tried calling support. Terrible customer service.
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Happy Yogurt
(@HappyYogurtMB) reported
Cancelled my Xplornet service. 10 minute call (7 minutes of them trying to get me to stay, 2 minutes on hold, 1 minute to cancel the account)