Xplore Outage Report in New Minas, Kings County, Nova Scotia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in New Minas, Nova Scotia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Minas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (79%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near New Minas, Nova Scotia
Latest outage, problems and issue reports in New Minas and nearby locations:
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Joshua Eaton (约书亚伊顿)
(@joshuahjeaton) reported
from
Gaspereau Mountain, Nova Scotia
@cbraedley @nsgov @developns @Xplornet I'm not sure if you're familiar with the canopy system but it's a wireless system that is notoriously poor. If we were actually going to get fibre to the door I would be very happy. They ran fibre to the local Reserve but nobody else has it
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Joshua Eaton (约书亚伊顿)
(@joshuahjeaton) reported
from
Gaspereau Mountain, Nova Scotia
@cbraedley @nsgov @developns @Xplornet Well that would be an absolutely terrible decision because their satellite service is much better than the canopy system. The canopy system deployed by Eastlink is ridiculously unreliable. No person in their right mind wants that slow system. 1.5 Mbps no thanks
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Joshua Eaton (约书亚伊顿)
(@joshuahjeaton) reported
from
Gaspereau Mountain, Nova Scotia
@cbraedley @nsgov @developns @Xplornet Upon reading the article it is exactly as I expected. Because I already have the canopy system from Eastlink which is slow and completely unreliable I won't be getting anything for the foreseeable future
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Marsh
(@marshmat) reported
@Xplornet @EORN_CA ...industry works. Scheduled outages are planned, and have a definite duration, and are done during non-disruptive hours. (Industry norm is midnight to 5am unless physically going up the tower is needed.) Issue 2: When you're making a change in production, you test it....
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
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Kathy Heys
(@KathyHeys) reported
@xplornet worst internet service ever.
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You’re Probaby Wrong
(@ProbabyRe) reported
@Xplornet how about you fix your dogshit internet. Constantly timed out and never reach any speeds that can do anything, is this just expensive dial up? **** you guys.
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Matt Marsh
(@marshmat) reported
@Xplornet @EORN_CA ....on Kepler tower (Sydenham ON). ECI 05E1101 if you're curious. Issue 3. Your call centre system, if overwhelmed, says "we'll hold your place in line and call you back." But that system broke three years ago and you never fixed it. If the lines aren't answered....
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InvertedCow
(@CowInverted) reported
@Xplornet That is actually the Xplornet customer service team hard at work
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Leash
(@LeashaStahl) reported
Remind me never to recommend @Xplornet to anyone. Worst internet service I've ever encountered. Fibre optic here I come!
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Matt Marsh
(@marshmat) reported
@Xplornet @EORN_CA ...and nobody returns the calls, how exactly are we supposed to contact you? Maybe your support email? But that just goes to a bot that replies to literally everything with "thanks, please phone us, we don't do tickets by email". And we gave you millions of dollars .....
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Matt Marsh
(@marshmat) reported
@Xplornet Details in your DMs, Xplornet, but we'll have this discussion in public so @EORN_CA and other #Xplornet customers are in the loop. Issue 1: You can't say "there will be scheduled downtime of indefinite duration between 7 am and 7 pm tomorrow". That's not how the telecom....
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DanaA
(@lifewith3boyz) reported
@Xplornet No you say you will but you never do, even after repeatedly calling you.