Xplore Outage Report in New Minas, Kings County, Nova Scotia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in New Minas, Nova Scotia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Minas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near New Minas, Nova Scotia
Latest outage, problems and issue reports in New Minas and nearby locations:
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Joshua Eaton (约书亚伊顿)
(@joshuahjeaton) reported
from
Gaspereau Mountain, Nova Scotia
@cbraedley @nsgov @developns @Xplornet Well that would be an absolutely terrible decision because their satellite service is much better than the canopy system. The canopy system deployed by Eastlink is ridiculously unreliable. No person in their right mind wants that slow system. 1.5 Mbps no thanks
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Joshua Eaton (约书亚伊顿)
(@joshuahjeaton) reported
from
Gaspereau Mountain, Nova Scotia
@cbraedley @nsgov @developns @Xplornet I'm not sure if you're familiar with the canopy system but it's a wireless system that is notoriously poor. If we were actually going to get fibre to the door I would be very happy. They ran fibre to the local Reserve but nobody else has it
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie McCormick
(@albertaclassic) reported
@Xplornet I called in and had the issue taken care of. I just don’t get this big charge then throttle ppl back.
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acapp
(@anna_cappy) reported
@Xplornet Can you find out the nature of the problem? Are they waiting for parts as there should have been a better recovery plan. An outage this long is not acceptable when connectivity is so critical for customers now.
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Pip
(@saskiaages) reported
@Xplornet 2/ professional? I've spend years of frustration and coat. Now 2 days of constantly trying to reach your company. Bad tech advice and finally was told I gave to pay to fix it myself. And then a hang up. Please advise because I'm emailing your entire ***
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guest b
(@guestb) reported
Hi @Xplornet — please read read responses carefully to your requests before repeating them. Our accounts are @Seaside_Cable as we transition to @Xplornet b/c you've purchased the Annapolis County High Speed Internet service. Your network update on May 11 caused this. Clear?
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Julli
(@judlill) reported
@Xplornet worst service ever internet down more than it works I’ll be switching to @SpaceXStarlink
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acapp
(@anna_cappy) reported
@Xplornet our internet has been down since Monday morning - still no explanation of what the problem is. No ETA of when it will be fixed. How do you expect to keep customers with this kind of service.
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Jade
(@Sheehan24J) reported
@Xplornet wondering why my parents still pay for wifi that DOESNT WORK EVER :)
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Pip
(@saskiaages) reported
@Xplornet 1/after days of hell your customer service supervisor said a tech needed to be sent out at my expense. He then hung up on me. He said when I expressed costs already personally incurred with frustration that if I was not going to be professional he would end the call.
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x-Acadia Grizzly Bears 🐻
(@SICHLBears) reported
No home internet service since Sunday so our lines tonight for pivotal Game 4 will be…completely random. Hopefully we don’t have any significant injuries to adjust to or anything. 🤬 PS: @Xplornet sucks *****.
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christinelj
(@christinelj5) reported
@Xplornet care to resolve the damage your equipment is causing on my house? Been trying to get help for 3 days. Great service.