Xplore Outage Report in New Minas, Kings County, Nova Scotia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in New Minas, Nova Scotia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Minas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near New Minas, Nova Scotia
Latest outage, problems and issue reports in New Minas and nearby locations:
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Joshua Eaton (约书亚伊顿)
(@joshuahjeaton) reported
from
Gaspereau Mountain, Nova Scotia
@cbraedley @nsgov @developns @Xplornet I'm not sure if you're familiar with the canopy system but it's a wireless system that is notoriously poor. If we were actually going to get fibre to the door I would be very happy. They ran fibre to the local Reserve but nobody else has it
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Joshua Eaton (约书亚伊顿)
(@joshuahjeaton) reported
from
Gaspereau Mountain, Nova Scotia
@cbraedley @nsgov @developns @Xplornet Well that would be an absolutely terrible decision because their satellite service is much better than the canopy system. The canopy system deployed by Eastlink is ridiculously unreliable. No person in their right mind wants that slow system. 1.5 Mbps no thanks
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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JeanineBB
(@jnnbltr) reported
@Xplornet It would be SO nice if you invested more in customer service so there wasn't such an enormous wait every time that it's needed to call in for some help. The last 2 recent times I had to call in because our tower quit working it was between 40 minutes and over an hour waiting :/
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Karl
(@KarlSchwartz15) reported
@Xplornet Already a customer hoping this will boost our service! Lol
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Warsaw
(@Warsaw1970) reported
@Xplornet Guys, I appreciate your advertising enthusiasm, however, your services do not live up to your promises. I am in rural Quebec and had to give up your service for a competitor because your speed is so slow and your service calls take days and days.
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Frank Reardon Photos
(@FrankReardon1) reported
@LavergneRobert @Xplornet Not as bad
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Davina Lytle
(@davinalytle) reported
@livingwithabuse @Xplornet Honestly, Nicola, I'm so angry. We called them multiple times before we moved & even though we were told they shouldn't have, they promised us we'd have internet. Now what? I can't even do a therapy appt. & had to cancel todays. 😭😭😭
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Cory Gosnell
(@CoryRyanGosnell) reported
@agrifleming @Xplornet We were ok till about 2 weeks ago. Upload speed doubled, but download speed totally dropped. I've talked to three tech supports and told three different answers. Latency apparently is a problem and someone was suppose to call last week to come out...still waiting...
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Davina Lytle
(@davinalytle) reported
@Xplornet I'm your customer & have been for quite a while so I'm not sure why you don't have it...but I sent it again...it's sitting in the DM...along with my phone number. 😝
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Grant Pudar
(@pudarg88) reported
Glad I canceled my @Xplornet service when I did. Checked my bull thinking it was supposed to be less but it was more with the still ****** service.
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Jonathan Fortuna
(@TKC_1233) reported
@Xplornet didn’t replace their faulty equipment like I asked them to do months ago, said I just needed a realignment. Now it’s completely broken and I’m still expected to pay full price for a service I won’t be getting at all until at least Tuesday. #xplornetsucks
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bew
(@_brittwilson) reported
@sneaky_neaky_ @Xplornet They put my account (I have no idea how) in someone else’s first name. So all the account info was mine & they wouldn’t let me cancel because it wasn’t in my name. I was livid like how do you really **** this up & then not let me access MY account. With MY info 😶😶😶”policies”