Xplore

Xplore Outage Report in New Minas, Kings County, Nova Scotia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in New Minas, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Minas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in New Minas, Kings County, Nova Scotia 12/02/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near New Minas, Nova Scotia

Latest outage, problems and issue reports in New Minas and nearby locations:

  • joshuahjeaton Joshua Eaton (约书亚伊顿) (@joshuahjeaton) reported from Gaspereau Mountain, Nova Scotia

    @cbraedley @nsgov @developns @Xplornet Well that would be an absolutely terrible decision because their satellite service is much better than the canopy system. The canopy system deployed by Eastlink is ridiculously unreliable. No person in their right mind wants that slow system. 1.5 Mbps no thanks

  • joshuahjeaton Joshua Eaton (约书亚伊顿) (@joshuahjeaton) reported from Gaspereau Mountain, Nova Scotia

    @cbraedley @nsgov @developns @Xplornet I'm not sure if you're familiar with the canopy system but it's a wireless system that is notoriously poor. If we were actually going to get fibre to the door I would be very happy. They ran fibre to the local Reserve but nobody else has it

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • saskiaages Pip (@saskiaages) reported

    @Xplornet 1/after days of hell your customer service supervisor said a tech needed to be sent out at my expense. He then hung up on me. He said when I expressed costs already personally incurred with frustration that if I was not going to be professional he would end the call.

  • anna_cappy acapp (@anna_cappy) reported

    @Xplornet Can you find out the nature of the problem? Are they waiting for parts as there should have been a better recovery plan. An outage this long is not acceptable when connectivity is so critical for customers now.

  • BluebirdX11 Bluebird (SkiAspen.eth) (@BluebirdX11) reported

    @Xplornet Lol - people do not be fooled that xplornet will provide any customer service in a customized way. They will ONLY assist you if you have access to a signal and you call them and wait an hour to get a rep. They are instructed to deliver nothing of value via email/DM- phone only

  • Bocabec99 Mark Stewart (@Bocabec99) reported

    @DeniseMiller76 Ditto on @Xplornet. One outage around 1.5 days and numerous other hour or two hour long outages during the day.

  • Sheehan24J Jade (@Sheehan24J) reported

    @Xplornet your services are **********, fix this shiii

  • BluebirdX11 Bluebird (StartWinning.eth) (@BluebirdX11) reported

    I would like to make everyone I can reach aware that @Xplornet is utterly useless in the realm of customer service. Truly terrible - a class of their own. Knowing them, they might publicly respond to this tweet pretending that they want to help, only to deliver nothing of value.

  • The76211775 Dilf (@The76211775) reported

    @Xplornet wanna fix the internet in Rockland **** heads? Been down for quite a while now...I know you guys don't have much going on in the head. Chop chop idiots.

  • LesliRichone EmilyR (@LesliRichone) reported

    @Shuswapgigi @Xplornet Tell them you are leaving if they don’t charge you less for crappy service, I only paid 50$ a month for unlimited data and high speed for 2 years

  • HylohsFFA Hylohs (@HylohsFFA) reported

    @Xplornet fix your services my wifi is being ***

  • D_Kellam Doug Kellam (@D_Kellam) reported

    @Xplornet: we are ending your service June 30 Me: but you’ve already told me you can’t put me on LTE Xplornet: right. Me: cancel my account please Xplornet:You are a valued customer. We are sending you to our customer loyalty group. Your wait time is 53 minutes. SMH ..!..