Xplore

Xplore Outage Report in New Minas, Kings County, Nova Scotia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in New Minas, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Minas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in New Minas, Kings County, Nova Scotia 01/09/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near New Minas, Nova Scotia

Latest outage, problems and issue reports in New Minas and nearby locations:

  • joshuahjeaton Joshua Eaton (约书亚伊顿) (@joshuahjeaton) reported from Gaspereau Mountain, Nova Scotia

    @cbraedley @nsgov @developns @Xplornet I'm not sure if you're familiar with the canopy system but it's a wireless system that is notoriously poor. If we were actually going to get fibre to the door I would be very happy. They ran fibre to the local Reserve but nobody else has it

  • joshuahjeaton Joshua Eaton (约书亚伊顿) (@joshuahjeaton) reported from Gaspereau Mountain, Nova Scotia

    @cbraedley @nsgov @developns @Xplornet Well that would be an absolutely terrible decision because their satellite service is much better than the canopy system. The canopy system deployed by Eastlink is ridiculously unreliable. No person in their right mind wants that slow system. 1.5 Mbps no thanks

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet 1/2 I tweeted this 2 days ago & ur just offering help now? If I had waited on u, I would be on day 11 of no internet. After finally demanding talks w/a supervisor, I finally got my modem replaced.

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported

    @ayrporte @Xplornet Because for $20 more a month you get 20x the internet, it never slows down. They don’t throttle your speeds after 6pm. Their service was terrible, customer service even worse.

  • SlutrickStar Slutrick (@SlutrickStar) reported

    @Xplornet Too bad your service is trash

  • HREBrookwater Brookwater Farms (@HREBrookwater) reported

    @Xplornet Getting 10× with Starlink . Explornet di not even want the equipment back . When we canceled they offered the service for $100 less

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet BTW...the dealer “New Horizons Communications” that u use that was originally sent 2 fix my issue-I had 3 #’s for them. Left many messages. No 1 there answers their phones/doesn’t return calls. I looked up their FB page & their feedback is horrendous. Why use a dealer like that?

  • rustysask russ hall (@rustysask) reported

    @PremierScottMoe Any one of us with the ‘Kings of Throttle’ Xplornet shouldn’t find that hard. Last evening after being dropped from another Zoom meeting, I called ‘’again.’’ As usual I’m stupid and they are smart kind of conversation went on with Xplor for an hour instead of my Zoom meeting.

  • duckworth_8 Michelle Duckworth (@duckworth_8) reported

    @Mullin_95 @Xplornet You couldn’t even pay me to have Xplornet. Made that mistake once because there were no other options.. Never again.

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet 2/2 it took SO MANY phone calls...all over a modem. U guys really dropped the ball, and was told so by the supervisor that I had to finally ask to speak to to get a resolution. It shouldn’t have come to that. As soon as another option comes to my area, I’m SOOOO done w/u!

  • Geetee_123 Gonna win the cup! (@Geetee_123) reported

    @kurse4 Appreciate the insight. Definitely less internet traffic here in the winter months with kids gone... so speed has been suffiecient lately. But yep, @Xplornet has been far too unreliable for far too long, and customer service dropped off the map.

  • JessicaEvaLove Jess 🦕 (@JessicaEvaLove) reported

    If you live in rural NB and are considering @Xplornet I highly recommend burning your house down instead. They are by far the WORST company to deal with for both customer service and internet connection. You’re better off with @SpaceXStarlink