Xplore

Xplore Outage Report in Niagara Falls, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Niagara Falls, Ontario 12/09/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Shanksters Yvan Shank (@Shanksters) reported

    @Xplornet It's essentially down near Finch ON. Do I need to go back to dialup? It would be faster.

  • truebusterflash busterflash (@truebusterflash) reported

    @fishergirl39 A diff option than we have. We only get xplornet. It’s terrible.

  • r_diamond Speaking Truth to Power Since 1976 ¯\_(ツ)_/¯ (@r_diamond) reported

    @Bell_Aliant @Xplornet I mean, "Oh, I didn't know they had 100MBPS in your area now" would have been fine. Laughing at me and saying "If you have Xplornet you are NOT getting 100MBPS" was just...rude. Feel free to listen to the recorded call and tell them off from me :)

  • thebrain2012 Matthew Thomas (@thebrain2012) reported

    @Xplornet is there something wrong with the towers around Belleville, ON? Service has been incredibly slow for a week now.

  • garrett_wolf3 Garrett Wolf (@garrett_wolf3) reported

    @RagenKajen @NETAGOwireless CCI was terrible, then @Xplornet bought them and it got even worse. There’s a reason everyone went from Xplornet to CCI in the first place. We have to have wifi off on our phones in order to stream tv in the evenings. Even then sometimes we just give up on it.

  • WendyFo93193475 Wendy Forbes (@WendyFo93193475) reported

    @evilplasticfork That’s big news my internet has been down for 3 days …no access to anything. Xplornet sucks

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    Hey @Xplornet I got to deal with your rude predatory CSR when cancelling was my service with you, now you send me an invoice for a late payment, on a closed account? I thought your CSR was predatory, guess it's your standard practices.

  • txwikinger_ea txwikinger (@txwikinger_ea) reported

    @Xplornet is all your staff already on #Omicron isolation leave or why is your Internet not working?

  • WundringCruiser Sabrina McDonald (@WundringCruiser) reported

    @Xplornet is your network down in Eastern Ontario? Done all resets and still no internet.

  • Robert_Hammond Robert H (@Robert_Hammond) reported

    Hey @Xplornet just wondering if they have tried turning the Odessa, #YGK / Kingston tower off and back on again? Or do you have to order in parts to fix it? I know sometimes these things take time but could you at least update the call centre folks with an update or ETA?