Xplore

Xplore Outage Report in Niagara-on-the-Lake, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Niagara-on-the-Lake, Ontario 03/18/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • XyoticTV Nathan (@XyoticTV) reported

    @Xplornet is probably the most ****** ISP out there. My family of four pays for the 50MB LTE package, and half the time we can’t keep connected. It’s currently 1:30AM, I’m the only one awake using the internet at home, and I’m still getting frequent disconnections. #Xplornet #Wtf

  • Juleflower Julia Wilson (@Juleflower) reported

    @Xplornet Our internet has been out for 3 weeks now. Dan R drive in Pugwash NS. Still no solution from your company.

  • ThoughtsofT92 Taylor (@ThoughtsofT92) reported

    @Xplornet is there an outage in Lac ste anne county? I have not been able to connect to wifi since a big wind storm came through last night.

  • sherrykeam Sherry Keam (@sherrykeam) reported

    @Xplornet YOUR SERVICE SUCKS AS USUAL. NO EMAIL SERVICES TODAY. REALLY HARD TO DO BUSINESS THAT NEEDS EMAIL ACCESS. THIS COMPANY IS A JOKE.

  • bushcamp2 The Thankful Outdoorsman (@bushcamp2) reported

    @Cedarstoneacres @Xplornet I hear ya. Reception is very poor at camp too. Have to take the quad out to the main road just to answer an email sometimes

  • tracyeboyce Tracy (@tracyeboyce) reported

    @Xplornet Any update on the webmail outage ??

  • JIloski Jugo Iloski (@JIloski) reported

    @Xplornet LTE home internet service is maddening...tower is down yet again in McGregor...how are we not given a bill credit during outage periods...why don't you have a service that sends outages to customers by text or email! 🧐🙄🫤

  • davidreddekopp David Reddekopp 💉💉💉 (He/Him) (@davidreddekopp) reported

    @Xplornet charging a mileage fee to fix the internet connection "because of my location" is a **** move. Isn't satellite internet service for those who have no other option (usually meaning remote!?!?!)

  • Trucker_Ty_ Ty (@Trucker_Ty_) reported

    @Xplornet why did I have to find out about a service outage by calling in to tech support? People rely on home internet for work and school. An email alerting customers of this outage would have been the least you could do.

  • rainkeltoia42 Alicia Cram (@rainkeltoia42) reported

    @Xplornet @NicGignac There are lots of people waiting for your update on the NB outage. Like no ETA from your tech support AT ALL. Any info?