Xplore

Xplore Outage Report in Niagara-on-the-Lake, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Niagara-on-the-Lake, Ontario 02/17/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I love it when people chime in on Twitter to defend @Xplornet. It's humorous because if you search Twitter for them, there's 99% awful and 1% ok, but no it's gotta be a technical limitation of wireless. Just, no. If it were, I'm sure most people would be relatively happy.

  • JonesSebastian Without vaccines, I would be dead Sebastian Jones (@JonesSebastian) reported

    @Xplornet OK! What was the cause and nature of the outage? Should we expect more of the same? I have heard from other subscribers asking the same question.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Installing a game on Xbox. Started yesterday at 3pm. It's downloaded 28.77GB since. Let's do the math on how slow my 25mbps @Xplornet connection actually is, shall we? 28.77GB=235765 megabits 29 hours=104400 seconds Divide the two and we get 2.3mbps. "Up to" in action.

  • burkevillemama Burkeville Mama (@burkevillemama) reported

    @Xplornet please explain to me how “high speed internet” equals throttled local wifi when playing downloaded shows using Airplay or Chromecast from iPad to TV. Paying $145/month for this “service” is truly frustrating.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @m3t4lw01f @Xplornet @CRTCeng Any advertised speeds would be under optimal conditions. Many factors can affect data transmission via airwaves. Your specific circumstances might result in the speeds achieved. Other situations might offer better or worse speeds. That's the nature of wireless service.

  • joanlemmesmash Lexie. #B.L.M (@joanlemmesmash) reported

    @Xplornet hey instead of posting nature pictures, why don’t you update your customers about their outages? Your tech support Line now goes to an automated message and cannot call through. I work from home for the gov’t, but can’t even update my supervisor for an ETA of service.

  • sedgeboy Tyler Smith (@sedgeboy) reported

    @Edrmorris @RyanKBrook @CANADALAND Xplornet called out by name as a demonstration of the issues 😕

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @Xplornet Is there an outage in rural Milton Ontario? No internet all day

  • Sampaguita_II sampaguita ll 🇨🇦 (@Sampaguita_II) reported

    .@Xplornet, power companys warn their customers before planned maintenance so any one working at home can reschedule zooms, emails etc. Why do you just shut things down with no warning when people have to work from home using the internet? Show some concern for you customers!

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet they'll make u sign a contact for a year, say u can opt out of for upto 30 days, during that time ur internet will work flawlessly, but after those 30 days that's it, ur speeds will go to ****. and after ur year contract is up, and the equipment that u RENT from them breaks down,