Xplore

Xplore Outage Report in Niagara-on-the-Lake, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Niagara-on-the-Lake, Ontario 11/21/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • IainReid10 Iain Reid (@IainReid10) reported

    @xplornet Your service is dead in Bradford, ON right now. Any news?

  • AdamMit46744465 Enjoy 🇨🇦 (@AdamMit46744465) reported

    @Xplornet But yet it’s so bad I can’t listen to @NEWSTALK1010 on @tunein . Been a customer for 10 years and now have a huge tower within 1000ft of my property, but yet internet service is 1 step above dialup. Riddle me this Batman, why is that? And why am I still a loyal paying customer?

  • Kitana_Prime Panda | KP @ 🏠 (@Kitana_Prime) reported

    Hey @Xplornet, my wife currently has our 2 month old and there is no cell service so she relies on your services for wifi call and text. I can't even reach my them consistently right now. She's been without services for 2 days, gonna need you to do better.

  • iwillconsumeyou Rotard (@iwillconsumeyou) reported

    @Xplornet Nobody can work or learn from home with your ******* dog *** service

  • norah_travis Norah Travis (@norah_travis) reported

    @Xplornet 3-days in a row losing service - what’s going on? Mon. Jun 14 for 5-hrs. Tues., Jun 15 only little over 1-hour. Today it’s 1.5 hrs & counting. Wait time for response by phone said 20-mins but 40-mins still waiting. I can’t work; kids can’t submit final assignments.

  • nielsernest Ernest (@nielsernest) reported

    @Xplornet has such bad tech support that it took them over half an hour to figure out that my service was down because the their tower was under maintenance. #poorservice #xplornet

  • RealJustice66 RealJustice66 (@RealJustice66) reported

    @Xplornet I’m in south Frontenac , Wi-Fi sucks! I think it’s time Xplornet starts paying my data overages if they can’t keep the Wi-Fi streaming! Seriously it’s ridiculous

  • ModemDog Modem 🔜 AC 2022 (hopefully) (@ModemDog) reported

    @nielsernest @Xplornet I’m going through the exact same hell. Xplornet won’t give you the service you pay for, never count on them. Ever.

  • joeya1976 JRA (@joeya1976) reported

    I can't wait for my @SpaceXStarlink to arrive. Unfortunately @Xplornet is my only option right now and it is absolute garbage. My daughter can't do her online learning as the internet is down as usual.

  • merv_hillier MERV HILLIER (@merv_hillier) reported

    @Xplornet The internet service is awful in Sequin Township. I taught an online class tonight and the students said the audio was pathetic cutting in and out constantly. I pay $140 a month and there is no reliability. Is there another provider I can use? I need help for online teaching.