Xplore

Xplore Outage Report in Niagara-on-the-Lake, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Niagara-on-the-Lake, Ontario 12/13/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekMacEwen Derek MacEwen 🍁 (@DerekMacEwen) reported from Stratford, Prince Edward Island

    @LotSixteen @kbcmc @Xplornet As long as you can return the router if it doesn't help (and it’s worth $120 in less frustration to you if it does) it’s worth a shot.

  • jcalder1983 Jeff Calder (@jcalder1983) reported from Montcalm, Manitoba

    @Plantmore1 @perrin_05 @Shortnyk Yeah, isp shouldn’t make any difference on WiFi signal. Xplornet sucks. Never had so much trouble with an isp than we have had with them. Glad I don’t have it anymore.

  • KingsSZN_ kings (@KingsSZN_) reported from Assumption, Alberta

    Haven’t been able to play because my wifi is cutting out for 10 seconds every 10 mins and it’s quite annoying. @Xplornet said they’ve been working on it since Thursday, To bad it’s the only provider in my area 😢🥺

  • frederickshauna Shauna Frederick (@frederickshauna) reported from Calgary, Alberta

    @Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @DIVINE01makina Against @Xplornet for being abusive on @Twitter and abusing their Internet Service and I’m making self discoveries and learning from what Glen Earle taught me about holding people accountable to their mistakes back on Saturday

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @kohakubot_091 thank you 🙏 for recognizing my report against Xplornet for being abusive on @Twitter along with abusing their Internet Service I really appreciate the support 😊 from people like you

  • Thornzy Derek Thorne (@Thornzy) reported from Springfield, New Brunswick/Nouveau-Brunswick

    @KarenLudwigNB Thank you for this, but we need faster and unlimited internet plans for rural NB. @Xplornet does not meet our needs. We live 8 minutes from Belleisle High School and we have no options for basic internet. Please help.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported from Iqaluit, Nunavut

    @tinammorrissey @Xplornet @Delaunay_Mic I don’t understand if most everyone is having issues with @Xplornet and the @XplornetSupport say there are no issues. @CRTCeng you should really look I to this please.

  • re_carter Reid Carter (@re_carter) reported from Mississauga, Ontario

    @XplornetSupport xplornet has over sold our tower so I am paying a ridiculous amount of money for a service I am not receiving as a consumer this is aggravating. 24mb/s is my plan on any given day we are only getting 1-2mb/s. Get it together you need to be doing better.