Xplore Outage Report in Niagara-on-the-Lake, Ontario

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Niagara-on-the-Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (72%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Galway (@chrisjgalway) reported 3 minutes ago

  Hey @Xplornet should I call Bell who just knocked on my door asking me to switch. Probably would have consistent internet with them. And yes...I did reset my router which seems to be the only tech support suggestions you have.

• 
  Edmonton Kubota (@EdmontonKubota) reported 4 minutes ago

  Shocker….our phones are down once again. If you call we will have someone contact you from their cell phones. Thanks again @xplornet for the horrible service

• 
  ɹʎƆ uoɯɐƎ (@EamonCyr) reported 9 minutes ago

  Been trying to watch YouTube for like a week but @Xplornet is just hot garbage, not to mention they still charge an arm and leg for data services that are capped. In 2021. Can't wait to get rid of this **** ISP.

• 
  Davina Lytle (@davinalytle) reported 11 minutes ago

  @rainiemainie @Xplornet They sure are, & it's gotten worse since covid...EVERYTHING seems to have gotten worse since covid...all the retailers seem to use it as an excuse not to provide customer service any longer. In my humble opinion of course.😜 #ThingThatMakeYouGoHmmm

• 
  Anthony (@antonio2435_) reported 15 minutes ago

  @Xplornet Yeah I know but your satellite service doesn't offer unlimited download, which is mandatory for my household

• 
  Michelle (@Michell25471779) reported 17 minutes ago

  @Xplornet Your service is incredibly bad. I call to find out why its slow and you spin in circles for 2 hours. This happens ALL the time. My internet is EXTREMELY slow yet again. Fix it. 😡

• 
  Crystal Gard (@CrystalGard) reported 17 minutes ago

  Spending over 7 hours on a phone about a package change and still not changed. Get your crap together #xplornet @Xplornet

• 
  Rob - Every child matters. (@robdeutschmann) reported 18 minutes ago

  So I have @Xplornet for internet access in @PECOntario just outside of Wellington. For the past few days download speed is usually less than 1mbps. Obviously no work or Netflix. Currently it's 0.26. I put in a call to customer service. The CSR tells me there is a problem at /1

• 
  leigh ann 🌈❣️⭐️🌕☀️💨💚 (@therealLATat) reported 25 minutes ago

  @davinalytle @Xplornet I bet they blame it on covid. A lot of businesses are using it as an excuse to provide crappy customer service and crappy shipping. Get it together @Xplornet

• 
  Kyle Boxall (@SilverStarAg) reported 29 minutes ago

  @SaskTel @Xplornet @MyAccessCA should be investing in rural communities for better internet services and tens of thousands of rural customers wouldn’t opt to support a certain California company for our internet. 1/2