Xplore

Xplore Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in North Vancouver, Fraser Valley Regional District, British Columbia 11/02/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver, North Vancouver and New Westminster.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Essentially telling their customers that if they don't like their horrible xplornet service, take a walk. Sounds about right, xplornet is a terrible ISP.

  • SWestyyyy13 Stephanie West (@SWestyyyy13) reported

    @Xplornet Your customer service is the worst. Technicians came to the house and "fixed" our internet. IT STILL DOESN'T WORK. Now we have to open a new case despite your technicians not doing their job the first time?!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @olblue81 @Xplornet Average speedtest results are 6mbps over the last six months. Average results in the middle of the night (15mbps+) skew that number up, and during the day (2mbps) skew it down. Package speed is 25mbps.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @olblue81 @Xplornet note, those results were pre-Christmas on Vanscoy tower. I've since been moved to Martensville tower and results are a mixed bag ranging from "nothing" to "hot garbage" with a few hours of "not what I pay for but just usable" here and there. My Twitter history shows more.

  • drussell1983 DRJ 🇨🇦 (@drussell1983) reported

    @Xplornet can you please fix your connection issues. My daughter can't even do her home schooling because my connection won't stay active for more than 15 minutes at a time. Your support said there's nothing they can do. Everything was fine up until Dec 21st. What happened?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @jamesbergeron @Xplornet Man, I must be *lucky* then, and if I'm lucky I feel really bad for people with worse service than I'm currently getting. Last night we couldn't even watch TV. If my kids were to move to online school, they'd be screwed. This ain't right, at any rate.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet What does this have to do with anything? Look at these pretty colours, ignore our terrible internet. Nobody is falling for this "marketing".

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Not like they can reach their patients using your horrible service.

  • Deline2Pat PatDeline2 (@Deline2Pat) reported

    @ToddSmithPC @EOWC_ON @EORN_CA It is pathetic so help is much needed. We have Xplornet...they promised to upgrade their tower, it’s over crowded, still have not upgraded and still say “it’s coming”. Our internet is so unreliable and you don’t get near why you pay for. Bell won’t put up anymore towers...cogeco

  • walterrobinson Walter Robinson 🇨🇦 (@walterrobinson) reported

    @SteveClarkPC Mr. Clark, what about your constituents who are WFH but can't get reliable internet service from @Xplornet -- they could lose their jobs, their university age kids are losing semesters and your government has contracted with/promoted this company. #onpoli