Xplore

Xplore Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V5Z, V6E, V6J and V6G.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Vancouver, British Columbia 05/09/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Vancouver, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver and Burnaby.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaBurnaby E-mail
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • dimanderin Dimanderin (@dimanderin) reported

    @Xplornet Can't trouble shoot my end...

  • WaveDirect1 WaveDirect (@WaveDirect1) reported

    @kirchho @TKC_1233 @Xplornet We're sorry to hear about your connection issues! We'd like to help in whatever way we can. Please contact our technical support team at (519) 737-9283 for live troubleshooting.

  • donaldpwalker donald (@donaldpwalker) reported

    Very flaky service with @Xplornet in Prince Edward County this morning. This after a week of day-long interruptions for maintenance. Hoped for better.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    foster a viable operator to replace MTS, ie Xplornet. That has proven to be a failed remedy. These are the real lessons when you allow a 4-to-3 merger. They are just bad news. 20/

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet again.. 120 bucks a month for Internet that doesn't work half the damn time like legit wtf is it thats making it so bad and when I call its because of the weather????? Please actually tell me what u guys are doing with my money and many others??

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet If xplornet customers wonder why their internet is so expensive and none of their problems are ever fixed... here's what their techs do. If I'm hiring and I see xplornet in their resume, I'm just giving them a pass. Xplornet is a terrible ISP, avoid xplornet.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet You'd figure people wouldn't dump on your posts full of puppies, veterans, and nature, but this is how angry your customers are. And you continue to ignore it. Xplornet is a terrible ISP, avoid xplornet.

  • DoubleEDad Tom Cox (@DoubleEDad) reported

    @KloepferJesse @Xplornet Have you plugged a laptop direct into the feed? I yelled at ours for a month before I listened and the issue was our modem.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    So there's a storm set to hit tonight that's likely going to delay my Starlink by a day. I'm going to blame Xplornet for this. If they think it's reasonable to charge me for their complete inability to provide the contracted service, then I can think this is reasonable as well.

  • JessicaDoyle Jessica Doyle (@JessicaDoyle) reported

    @chartreuseb As soon as the Starlink arrives. 5MB/s speeds with Xplornet are, awful. #digitaldivide #ruralinternet