Xplore outages and service status in Vancouver, British Columbia

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Xplore generated 1 outage signal in the last 24 hours around Vancouver, including 1 direct report.
The most common problems reported in this area mention Internet and Wi-fi.
The most recent signal from this area was received Jul 28, 12:20 PM EDT.

Internet (60%)
Wi-fi (40%)

The latest reports from users having issues in Vancouver come from postal codes V5Z .

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Vancouver	Baseline
Jul 28, 6:00 AM EDT	0	0	0
Jul 28, 6:20 AM EDT	0	0	0
Jul 28, 6:40 AM EDT	0	0	0
Jul 28, 7:00 AM EDT	0	0	0
Jul 28, 7:20 AM EDT	0	0	0
Jul 28, 7:40 AM EDT	0	0	0
Jul 28, 8:00 AM EDT	0	0	0
Jul 28, 8:20 AM EDT	0	0	0
Jul 28, 8:40 AM EDT	0	0	0
Jul 28, 9:00 AM EDT	0	0	0
Jul 28, 9:20 AM EDT	0	0	0
Jul 28, 9:40 AM EDT	0	0	0
Jul 28, 10:00 AM EDT	0	0	0
Jul 28, 10:20 AM EDT	0	0	0
Jul 28, 10:40 AM EDT	0	0	0
Jul 28, 11:00 AM EDT	0	0	0
Jul 28, 11:20 AM EDT	0	0	0
Jul 28, 11:40 AM EDT	0	0	0
Jul 28, 12:00 PM EDT	0	0	0
Jul 28, 12:20 PM EDT	0	0	0
Jul 28, 12:40 PM EDT	0	0	0
Jul 28, 1:00 PM EDT	0	0	0
Jul 28, 1:20 PM EDT	0	0	0
Jul 28, 1:40 PM EDT	0	0	0
Jul 28, 2:00 PM EDT	0	0	0
Jul 28, 2:20 PM EDT	0	0	0
Jul 28, 2:40 PM EDT	0	0	0
Jul 28, 3:00 PM EDT	0	0	0
Jul 28, 3:20 PM EDT	0	0	0
Jul 28, 3:40 PM EDT	0	0	0
Jul 28, 4:00 PM EDT	0	0	0
Jul 28, 4:20 PM EDT	0	0	0
Jul 28, 4:40 PM EDT	0	0	0
Jul 28, 5:00 PM EDT	0	0	0
Jul 28, 5:20 PM EDT	0	0	0
Jul 28, 5:40 PM EDT	0	0	0
Jul 28, 6:00 PM EDT	0	0	0
Jul 28, 6:20 PM EDT	0	0	0
Jul 28, 6:40 PM EDT	0	0	0
Jul 28, 7:00 PM EDT	0	0	0
Jul 28, 7:20 PM EDT	0	0	0
Jul 28, 7:40 PM EDT	0	0	0
Jul 28, 8:00 PM EDT	0	0	0
Jul 28, 8:20 PM EDT	0	0	0
Jul 28, 8:40 PM EDT	0	0	0
Jul 28, 9:00 PM EDT	0	0	0
Jul 28, 9:20 PM EDT	0	0	0
Jul 28, 9:40 PM EDT	0	0	0
Jul 28, 10:00 PM EDT	0	0	0
Jul 28, 10:20 PM EDT	0	0	0
Jul 28, 10:40 PM EDT	0	0	0
Jul 28, 11:00 PM EDT	0	0	0
Jul 28, 11:20 PM EDT	0	0	0
Jul 28, 11:40 PM EDT	0	0	0
Jul 29, 12:00 AM EDT	0	0	0
Jul 29, 12:20 AM EDT	0	0	0
Jul 29, 12:40 AM EDT	0	0	0
Jul 29, 1:00 AM EDT	0	0	0
Jul 29, 1:20 AM EDT	0	0	0
Jul 29, 1:40 AM EDT	0	0	0
Jul 29, 2:00 AM EDT	0	0	0
Jul 29, 2:20 AM EDT	0	0	0
Jul 29, 2:40 AM EDT	0	0	0
Jul 29, 3:00 AM EDT	0	0	0
Jul 29, 3:20 AM EDT	0	0	0
Jul 29, 3:40 AM EDT	0	0	0
Jul 29, 4:00 AM EDT	0	0	0
Jul 29, 4:20 AM EDT	0	0	0
Jul 29, 4:40 AM EDT	0	0	0
Jul 29, 5:00 AM EDT	0	0	0
Jul 29, 5:20 AM EDT	0	0	0
Jul 29, 5:40 AM EDT	0	0	0
Jul 29, 6:00 AM EDT	0	0	0

July 29: Problems at Xplore

Xplore is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Wi-fi	18 hours ago
Vancouver	Internet	14 days ago
Vancouver	Internet	18 days ago
Vancouver	Wi-fi	27 days ago
Vancouver	Internet	30 days ago
Vancouver	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

Sean Uppy (@Suppy86) reported 5 minutes ago
@_BrookesPlace @CharcoalEpitaph @nejsnave Nothing can possibly be as terrible as explornet . If I were in the country then I'd be very suspect of any internet provider. Xplornet tried to pull the wool over me some years again until I threatened legal action as well as chucking the dish through there head office
Injured At Work (@WarMistweet) reported 6 minutes ago
@xplore_ca Room for a tower for service at Attridge bus lines for South Cambridge?
Mason (@MasonXavCam) reported 7 minutes ago
PSA: @xplore_ca is garbage.
Josh Ciemitis (@JoshCiemitis) reported 11 minutes ago
@xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?
Sir Jerry J. Molnár (@BlackhawkJer) reported 16 minutes ago
@xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.
Joyda Crawford (@jcnc60) reported 17 minutes ago
@xplore_ca The last few days our speeds have been between .5 and 1 not much works at that speed and in April they are increasing rates because we get such amazing service NOT
Garth Twitchell (@GarthTwitchell) reported 18 minutes ago
Tonight reminds me of how poor our internet is in northern @TownOfMiltonON with no prospect of it getting better anytime soon. Extremely frustrating. @Colin1Best @vankayak Wireless internet from Xplornet is hopeless. Someone brings me good internet, I’ll buy it.
Darren (@xraydares) reported 20 minutes ago
@pcroft @xplore_ca That sucks
Sagittarius (@Regretful_Livin) reported 22 minutes ago
@xplore_ca No service for over six hours and can't even get a hold of a support agent or anything. You're luckyI don't have any other option in this area. I would switch in a heartbeat
Donald Carr (@realDonaldCarr) reported 25 minutes ago
@KirkLubimov @JustinTrudeau We pay for high speed but get crap in rural Belleville Ontario Bell and xplornet got millions of gov money and are screwing us here