Xplore

Xplore Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V5Z.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Vancouver, British Columbia 11/26/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Vancouver, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • alyarascavitch Amanda Yarascavitch (@alyarascavitch) reported

    @Xplornet is your Internet down in the Renfrew, Ontario region today or is it just me?

  • 2hounds Dane Caldwell (@2hounds) reported

    @Xplornet do you have an outage around Centreton Ontario? We lost internet connection about 2 hours ago.

  • auroradawn63 auroradawn (@auroradawn63) reported

    @Xplornet My internet has been down since Friday 5pm in Lindsay Ontario. I have heard that this is a result of a fire. Is this actually being worked on, this whole time? Or is everyone gone for the weekend?

  • mellymargie eli 🌸 (,,✾︿⊗,,) (@mellymargie) reported

    @Xplornet instead of paying to promote your garbage service on here, why don’t you fix it so people don’t pay $100+ a month for 2 mb as a constant speed

  • morganwark Morgan Wark (@morganwark) reported

    @Xplornet I have four dishes and other 700+ a month. Most night I can’t stream anything. Terrible, absolutely terrible. Waiting on Starlink to arrive.

  • molinegreen Jon Kauffman (@molinegreen) reported

    @Derekprice9 @PataSangster @Xplornet Same here… haven’t heard a bad thing about it from anyone yet

  • CanadianNic NicoleDee (@CanadianNic) reported

    @Xplornet We have Xplornet and pay 126 per month for the SLOWEST service that always throttles (we are only out weekends and it ALWAYS says we are close to our max—-🙄.. everything always freezes and even pics won’t load. This is truly garbage service that some people are stuck with

  • MclellanDerek Derek Mclellan (@MclellanDerek) reported

    @Xplornet I've done this several times. They can help basically said I'm sorry and gave me a credit. That's great for this month but I'm seriously getting charged 90 bucks a month for this garbage.

  • TheFloofyPoofy Brandon Potter (@TheFloofyPoofy) reported

    @elonmusk Id have to admit it, We'd be lost if it wasnt for Starlink. Telus and Xplornet have been absolutely god awful and unusable with terrible service. I cant wait for the system to slowly improve so I can start streaming again <3

  • PataSangster Pata (@PataSangster) reported from Lougheed, Alberta

    @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.