Xplore

Xplore Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V5P and V5M.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Vancouver, British Columbia 09/02/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Vancouver, British Columbia

The most recent Xplore outage reports came from the following cities: Burnaby and Vancouver.

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City Problem Type Report Time
CanadaBurnaby Total Blackout
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fnveenie Mike Veenie (@fnveenie) reported

    @eboltz16 @Bell_Support Except I'm telus. Xplornet also down

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Mark_Goldberg @Xplornet What is their definition of "full speed"? You get the full speed you pay for? Or Our network is full so you'll get the speed you get. I think I know which one.

  • jaspernamez jasper (@jaspernamez) reported

    @Xplornet f u im trying to do my final project for school and you guys are so unreliable. we have been out of service for 2 hours because of your **** quality control 😐

  • Robinongaliano Robin on Galiano Island 🐝 (@Robinongaliano) reported

    @Herronisland In rural Canada, Xplornet is the satellite provider. Download is 25 MPs, (premium service) upload 2 if lucky. Generally ok, but traffic is higher during the pandemic, speed throttles down in the evening....I believe Hughes satellite is the source...good luck

  • PabloOfficer Sunny Pablo (@PabloOfficer) reported

    I still have hope that @Xplornet can solve there issues and I could even help with the knowledge on servers routers pretty much any tech in general I have 10 gbit intenet planned for the future

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet Apparently you want another $100 to upgrade to this service. Seems like a money grab as you cannot provide anywhere close to 50/3 I am supposed to get right now.

  • GCanada420 GrowCanada420 (@GCanada420) reported

    @Xplornet Been there done that no help, told tower problems its just ganna be slow till its not slow is what they say.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Customers: Our xplornet sucks, we can't get the speeds you sell us! We can barely do anything useful and it's covid times, we have to school and work from home! xplornet: But lookit this picture, so pretty. Don't forget to pay your bill this month, our techs need better cameras.

  • lewisbron Lewis Bron (@lewisbron) reported

    @xplornet you are ****

  • Saittech89 Saittech (@Saittech89) reported

    @Xplornet I can't wait for my starlink dish to show up so I can cancel with you guys.