Xplore outages and service status in Vancouver, British Columbia

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplore generated 0 outage signals in the last 24 hours around Vancouver, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Sep 16, 8:40 PM EDT	0	0
Sep 16, 9:00 PM EDT	0	0
Sep 16, 9:20 PM EDT	0	0
Sep 16, 9:40 PM EDT	0	0
Sep 16, 10:00 PM EDT	0	0
Sep 16, 10:20 PM EDT	0	0
Sep 16, 10:40 PM EDT	0	0
Sep 16, 11:00 PM EDT	0	0
Sep 16, 11:20 PM EDT	0	0
Sep 16, 11:40 PM EDT	0	0
Sep 17, 12:00 AM EDT	0	0
Sep 17, 12:20 AM EDT	0	0
Sep 17, 12:40 AM EDT	0	0
Sep 17, 1:00 AM EDT	0	0
Sep 17, 1:20 AM EDT	0	0
Sep 17, 1:40 AM EDT	0	0
Sep 17, 2:00 AM EDT	0	0
Sep 17, 2:20 AM EDT	0	0
Sep 17, 2:40 AM EDT	0	0
Sep 17, 3:00 AM EDT	0	0
Sep 17, 3:20 AM EDT	0	0
Sep 17, 3:40 AM EDT	0	0
Sep 17, 4:00 AM EDT	0	0
Sep 17, 4:20 AM EDT	0	0
Sep 17, 4:40 AM EDT	0	0
Sep 17, 5:00 AM EDT	0	0
Sep 17, 5:20 AM EDT	0	0
Sep 17, 5:40 AM EDT	0	0
Sep 17, 6:00 AM EDT	0	0
Sep 17, 6:20 AM EDT	0	0
Sep 17, 6:40 AM EDT	0	0
Sep 17, 7:00 AM EDT	0	0
Sep 17, 7:20 AM EDT	0	0
Sep 17, 7:40 AM EDT	0	0
Sep 17, 8:00 AM EDT	0	0
Sep 17, 8:20 AM EDT	0	0
Sep 17, 8:40 AM EDT	0	0
Sep 17, 9:00 AM EDT	0	0
Sep 17, 9:20 AM EDT	0	0
Sep 17, 9:40 AM EDT	0	0
Sep 17, 10:00 AM EDT	0	0
Sep 17, 10:20 AM EDT	0	0
Sep 17, 10:40 AM EDT	0	0
Sep 17, 11:00 AM EDT	0	0
Sep 17, 11:20 AM EDT	0	0
Sep 17, 11:40 AM EDT	0	0
Sep 17, 12:00 PM EDT	0	0
Sep 17, 12:20 PM EDT	0	0
Sep 17, 12:40 PM EDT	0	0
Sep 17, 1:00 PM EDT	0	0
Sep 17, 1:20 PM EDT	0	0
Sep 17, 1:40 PM EDT	0	0
Sep 17, 2:00 PM EDT	0	0
Sep 17, 2:20 PM EDT	0	0
Sep 17, 2:40 PM EDT	0	0
Sep 17, 3:00 PM EDT	0	0
Sep 17, 3:20 PM EDT	0	0
Sep 17, 3:40 PM EDT	0	0
Sep 17, 4:00 PM EDT	0	0
Sep 17, 4:20 PM EDT	0	0
Sep 17, 4:40 PM EDT	0	0
Sep 17, 5:00 PM EDT	0	0
Sep 17, 5:20 PM EDT	0	0
Sep 17, 5:40 PM EDT	0	0
Sep 17, 6:00 PM EDT	0	0
Sep 17, 6:20 PM EDT	0	0
Sep 17, 6:40 PM EDT	0	0
Sep 17, 7:00 PM EDT	0	0
Sep 17, 7:20 PM EDT	0	0
Sep 17, 7:40 PM EDT	0	0
Sep 17, 8:00 PM EDT	0	0
Sep 17, 8:20 PM EDT	0	0
Sep 17, 8:40 PM EDT	0	0

September 18: Problems at Xplore

Xplore is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	21 days ago
Vancouver	Total Blackout	1 month ago
Vancouver	E-mail	2 months ago
Vancouver	Internet	2 months ago
Vancouver	Wi-fi	2 months ago
Vancouver	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

Ally Bryant (@Eh_Bee_Sea) reported 6 minutes ago
We've had outages before. We pay extra so that service calls are covered. They used to be so prompt and so helpful. Now... they have me considering doing business with Bell Canada. @xplore_ca, do you have any idea how bad things have to get for ME to be considering BELL?
Andrea Galante (@AndreaGal67) reported 9 minutes ago
@altimaguy11 The issue is that the Xplornet didn't have the speed or download capability. We have no cell signal where I live so EVERYTHING runs through Starlink...all cell phones (talk and text), internet, VOIP phone, streaming and computers. Seamlessly.
- Julz - (@julzlajulzjulz) reported 10 minutes ago
Oh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!
Taylor (@mcleodtaylor1) reported 11 minutes ago
@rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩
Lucian (@LucianFilm) reported 12 minutes ago
@xplore_ca We have the internet down for the past few hours in PEI, any updates regarding that?
Sherri Richard (@rich_sherri) reported 15 minutes ago
@mcleodtaylor1 @Eastlink That's cheap...I pay $124 for @Bell_Aliant and you can't even watch a movie without continual buffing. Garbage service. Looking at Xplornet which is similar pricing but hopefully better service.
Clint Howard (@Haywire_45) reported 17 minutes ago
Anyone else’s Starlink really slow today? It’s as bad as xplornet was.
Ghost0zz516 (@ghost0zz5143458) reported 24 minutes ago
@ICcrapdaily @Xplornetsuppor1 @MarkReid42 *Xplornet Support* Dude literally fronts a company that wouldn't exist if not for tax payer subsidies. The CEO is literally Mark Carney and Trudeau's buddy.
BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 29 minutes ago
Another day dealing with painfully slow internet in #Northumberland. How are others dealing with this? Is it only my connection? @PLawrenceMP we need reliable reasonably priced rural internet. Xplornet is our only option providing us with an upload speed of .2. That’s point 2!
Allan Wilson (@uncleal13) reported 29 minutes ago
@CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.