Xplore Outage Report in Vancouver, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Vancouver come from postal codes V6H, V6A, V5X, V5V, V5M and V5P.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Vancouver, British Columbia 12/01/2023 15:15

December 01: Problems at Xplore

Xplore is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Vancouver, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver, New Westminster, Burnaby and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaNew Westminster Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Eric_Chenel Eric (@Eric_Chenel) reported

    @Xplornet What the hell is going on? We've been down since 12pm on Wednesday, could this maintenance not be done overnight or on a weekend??

  • ze1ium zelium (@ze1ium) reported

    @Xplornet I would reach out to your tech support but sometimes I really don’t feel like waiting 3 and a half goddamn hours for some dude to tell me to restart my router

  • kimfullerton Kim Fullerton (@kimfullerton) reported

    @debEbanks @XplornetES Yuck I used xplornet in the early 2000s. Satellite. Horrible service horrible customer service. Dumped them and went to Bell cellular. Bell had the infastructure.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet They will be lucky if they get 5 Mbps on Xplornets **** service.

  • Ryan13051531 Ryan (@Ryan13051531) reported

    @Xplornet I have waited well over a week for a response to my email for support. Ive been paying for a service that is nowhere close to what I signed up for. I can’t even stream. This is ridiculous. I can’t even get through to get someone to cancel this garbage service.

  • moegaultier Moe G (@moegaultier) reported

    @Mark_Goldberg @Xplornet @CNN That's great, however, the CRTC is misleading. I suspect the avg numbers are being propped up by urban areas with fibre. Also misleading is this "up to 50mbps" nonsense... I'm a Starlink client now and enjoying the vast improvement in service, despite the occasional issue.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet they'll get more entertainment from tobogganing, then they would from ur **** service.

  • DBTuner Terry Somers (@DBTuner) reported

    @Xplornet Why has internet in the national capital region of Canada been down for hours? Do you not know many people are working from home due to Covid and require internet service?

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet 40km from Toronto paying $123 per month for high speed is a joke. Gaps in coverage, brutally slow speeds etc. I can’t work from home. Kids can’t do their online classes. Wtfk!

  • moegaultier Moe G (@moegaultier) reported

    @Mark_Goldberg @Xplornet @CNN Thanks for the prompt reply. Download speeds are good,but your upload speeds are not conducive to videoconferencing, which has become the (very) important other half of internet service.