Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Vancouver come from postal codes V6H, V6A, V5X, V5V, V5M and V5P.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Xplore
Xplore is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
Total Blackout (6%)
Live Outage Map Near Vancouver, British Columbia
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
@Xplornet What the hell is going on? We've been down since 12pm on Wednesday, could this maintenance not be done overnight or on a weekend??
@Xplornet I would reach out to your tech support but sometimes I really don’t feel like waiting 3 and a half goddamn hours for some dude to tell me to restart my router
@debEbanks @XplornetES Yuck I used xplornet in the early 2000s. Satellite. Horrible service horrible customer service. Dumped them and went to Bell cellular. Bell had the infastructure.
@Xplornet They will be lucky if they get 5 Mbps on Xplornets **** service.
@Xplornet I have waited well over a week for a response to my email for support. Ive been paying for a service that is nowhere close to what I signed up for. I can’t even stream. This is ridiculous. I can’t even get through to get someone to cancel this garbage service.
@Mark_Goldberg @Xplornet @CNN That's great, however, the CRTC is misleading. I suspect the avg numbers are being propped up by urban areas with fibre. Also misleading is this "up to 50mbps" nonsense... I'm a Starlink client now and enjoying the vast improvement in service, despite the occasional issue.
@Xplornet they'll get more entertainment from tobogganing, then they would from ur **** service.
@Xplornet Why has internet in the national capital region of Canada been down for hours? Do you not know many people are working from home due to Covid and require internet service?
@Xplornet 40km from Toronto paying $123 per month for high speed is a joke. Gaps in coverage, brutally slow speeds etc. I can’t work from home. Kids can’t do their online classes. Wtfk!
@Mark_Goldberg @Xplornet @CNN Thanks for the prompt reply. Download speeds are good,but your upload speeds are not conducive to videoconferencing, which has become the (very) important other half of internet service.