Xplore

Xplore Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5N and V5V.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Vancouver, British Columbia 12/26/2024 20:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Vancouver, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver and Burnaby.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver Internet
CanadaBurnaby Total Blackout
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick62289935 Nick (@Nick62289935) reported

    @sheryl71107825 @Xplornet At least you can call them, Sheryl...they've blocked my phone number so I can't even call them anymore because I've had so many issues...

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet I know better outside activity. Installing my Starlink dish then taking a baseball bat and knocking your piece of **** antenna off my roof.

  • Nick62289935 Nick (@Nick62289935) reported

    @starkinly @Xplornet Yes, Sara. It is. You will deal with outages and extreme slow speeds ALL THE TIME. And when you call to troubleshoot the issue too many times, they will BLOCK your phone number to stop you from calling like they did with me. They will still take your money though.

  • Cheford1 Brett Weston (@Cheford1) reported

    @Xplornet absolute garbage internet. You change 110$ and we get internet 3 days a week, speeds close to dialup, constant outages, not to mention multiple outages a day. Your internet and service is a atrocious

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet It's laughable how bad they are really. I have American friends that tell me my adventures with Xplornet eclipse their own adventure with ISPs such as Comcast, and I've heard some terrible things about them. It's ok, I ordered Starlink today. Fingers crossed it works here.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Not for long. Xplornet is a terrible ISP, avoid them at all costs. However, farmers and everybody else who's stuck with xplornet, there's an alternative coming soon. Hit them where xplorne cares, their pocketbook. #Starlink #cancelxplornet

  • owenfrank owenfrank (@owenfrank) reported

    @seguincbc Xplornet Satellite is slow (faster then dial up is all I will say) in comparison to most because of the location of the satellite used, Xplornet LTE, if it is available, is a good choice. I can only get satellite as there is not even cell service where I live

  • RuralAtheist RuralAtheist (@RuralAtheist) reported

    Pretty sure having near zero internet on a daily basis from my 25M @Xplornet service is not normal. Nor are the thousands and thousands of people complaining daily about how horrible xplornet support is. Maintenance done on Monday seems to have destroyed even the 4M I was getting

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet I'm good, the support does jackshit since your internet is trash.

  • CaraleeBolton lilly (@CaraleeBolton) reported

    @Xplornet Thank you for your reply.. do you have any way to communicate that to customers at the time? It was frustrating to be out with no communication on that is was a large scale outage...with kids at home online a small update would go a long way! Thx