Xplore Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z and V5N.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Vancouver, British Columbia
The most recent Xplore outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Dupuis
(@adogdupuis) reported
@Xplornet my internet is not working please help
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The Dave 🇨🇦
(@No0neParticular) reported
.@Xplornet your techs are trying to tell me that this flat line cap on my downloads at 9mbps since Sept 7th @ 4am is due to signal issues. I pay for 25mbps. This is not signal issues. That would fluctuate similar to before Sept 7. This is a traffic management policy gone bad.
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Kapwa Mom
(@kapwamom) reported
The @xplornet tech suggested we change our internet package to a lower level since we can’t achieve the speeds at our current package. THAT’s the solution?
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Em 🤠 #Earper4Life
(@Emma_McPerry) reported
@nsgov We have trouble getting cell services... I need to go with Xplornet for internet... and it is not very great
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Commissioner Miner
(@fanCRTCProfling) reported
@JeddorePhil @FrankReardon1 @Xplornet The download speed (5meg) is the min considered high speed. 1. The upload is bad. The minimum is 1-meg, you have 1/2-meg. For deaf people using visual 911 & other things, this doesn't pass. 3 & 4. Latency/Jitter is high, chances are u have dropped packets, normal with satellite.
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet sitting around at the lake? why don't u fix ur awful service?
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet I'm all out of witty things to say about your service right now, so I'll just say this: you guys are truly the worst ISP in Canada. @APLenehan should be proud of that distinction, it's not easy to be this hated and still be oblivious to it.
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wejitu ⌛️
(@JeddorePhil) reported
@fanCRTCProfling @FrankReardon1 @Xplornet Service will be better quality afaik.
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Trainer Gloria 🇨🇦
(@TrainerGloria) reported
@Xplornet Yesterday when we arrived at our cottage, our internet was not working. Spent 90 minutes!!! on hold waiting to talk to a rep. Today a man showed up unexpectedly from Prosat & fixed our internet. We’re happy/surprised as in summer it took a month till u found a repairman
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ThatBadDad
(@ThatBadDad1) reported
Hey @Xplornet 9 hours we've been down now, and did you know that it takes 3:42 to just finish welcome messages. I spent over an hour on hold today already.