Xplore Outage Report in Vancouver, British Columbia

The latest reports from users having issues in Vancouver come from postal codes V5Z and V5N.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Full Outage Map

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (76%)

2. 

   Wi-fi (12%)

3. 

   Total Blackout (9%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Live Outage Map Near Vancouver, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	7 days ago
Vancouver	Internet	25 days ago
Vancouver	Internet	25 days ago
Vancouver	Total Blackout	one month ago
Vancouver	Internet	3 months ago
Vancouver	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Metal Wolf (@m3t4lw01f) reported 4 minutes ago

  No internet at all since 1:30pm today. Coming up on nine hours. The other day it was over 12 hours. I know I talk a lot of trash about @Xplornet, but this is unacceptable. I wonder what it's like for @APLenehan, knowing how many rural Canadians he's letting down on the daily.

• Brad Harrison (@harrbca) reported 5 minutes ago

  @Mark_Goldberg @multiplesourc13 @Xplornet Have there been any studies done that give guidance to what affordable rates are for rural wireless service? Are providers like Xplornet pricing themselves to low to provide adequate service and that is resulting in dissatisfied customers looking for alternatives such as Starlink

• Leonard Eichel (@ldeichel) reported 10 minutes ago

  @jdtabish What's also intriguing is that all six service providers (Bell, Videotron, Cogeco, Telus, Sogetel and Xplornet) have signed agreements with Quebec committing to complete the build-outs by Sept. 2022.

• Jonathan Fortuna (@TKC_1233) reported 13 minutes ago

  @Xplornet 30 minutes on the phone with a moron telling me to unplug my router over and over again? No thanks! Your tech support is a useless as the internet service you provide.

• Metal Wolf (@m3t4lw01f) reported 17 minutes ago

  Another useful tidbit: @Xplornet has confirmed my signal quality is high enough to get the package speed of 25/2. (Or is it 1.5? or 2.5?) The fact I've never reliably had that speed means that since signing up for service they've been "managing" the traffic to account for load..

• Metal Wolf (@m3t4lw01f) reported 18 minutes ago

  Seriously @Xplornet fix your network. I haven't had a connection all day, and it's been down more than up over the last week. I get not commiting to speeds, but you're not even meeting the definition of a connection right now.

• Metal Wolf (@m3t4lw01f) reported 21 minutes ago

  @harrbca The last time we spoke to Xplornet they said there's an ongoing investigation for issues with that tower, Blackstrap and two others. My wife asked if they were just talking about thinking about fixing it or actually working to fix it...

• Pamela Ross (@plrsTweet) reported 22 minutes ago

  @MulliganCBC listening to city people complain about internet speed is interesting. Don't move to anyplace in NB that only has rural Xplornet service, because it's expensive, slow, and unreliable.

• Christopher Rogers (@therealcpr83) reported 23 minutes ago

  @Xplornet There's our wonderful government throwing away tax dollars at horrible evil corporations filled with garbage employees and garbage services.

• Shampoo (@ShampooChugger) reported 25 minutes ago

  @Xplornet Poor bastards. I could yell through a can and string to send a message faster than with Xplornet.