Xplore Outage Report in Vancouver, British Columbia

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Live Outage Map Near Vancouver, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	1 month ago
Vancouver	Internet	2 months ago
Vancouver	Internet	2 months ago
Vancouver	Internet	2 months ago
Vancouver	Total Blackout	3 months ago
Vancouver	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Star (@RealStarDeLuna) reported 5 minutes ago

  Power was about for TWO SEOND @Xplornet DOWN FOR 3 ******* HOURS!!!!! WHAT ********?!?! SWITCH FROM @Xplornet WHEN YOU CAN THEY ARE ******* USELESS!!!!

• 
  butterdave (@butterdave) reported 5 minutes ago

  @Xplornet Hi! happy customer (on the LTE package) based in Prince Edward County. Is there an outage in my area? Is there a webpage for xplornet that i can go to? If not, I believe investing in a status page would save customer confusion and time spent for your call centre reps

• 
  Chris Dyer ConSpark (@ConSpark86) reported 6 minutes ago

  @Xplornet my internet has been down west of red deer for about 14 hours now, any explanation?

• 
  Scott Wallace (@Darsaw1217) reported 6 minutes ago

  @Xplornet The problem has not been fixed. We have rebooted a number of times. System south of Picton in Prince Edward County is offline. I opened a ticket Wednesday. Absolutely NO call from Xplornet since. So, don’t tell me things have been restored.

• 
  Scott Wallace (@Darsaw1217) reported 7 minutes ago

  @Xplornet Internet still down south of Picton. Outage caused by Xplornet. 4 days of outage now. Worst service ever! Don’t see these issues of this magnitude with Bell or Rogers but because we are rural Canadians we are stuck with this useless organization. We need more options.

• 
  joan Southwell (@SouthwellJoan) reported 12 minutes ago

  @Xplornet How about today June 28 & 29 2022 not service for two days. So If its fixed why is mine still not working.

• 
  Scully (@HANSENKTH) reported 12 minutes ago

  @ChrisLaBossiere @Xplornet Once I get mine hooked up Telus is out the door. And once I get access to my business line they are toast there as well. Worst service ever.

• 
  Chris Galway (@chrisjgalway) reported 13 minutes ago

  Hey @Xplornet any reason why your service has been non existent for the past 3 days? Do you even care or do you just want our payments. I pay for service and this is what I get? How about fixing the issue and then compensation! #worst internet #xplornet #xplornetsuck

• 
  joan Southwell (@SouthwellJoan) reported 21 minutes ago

  @Xplornet Why would I call I do know to reboot my system. Why don't you just fix your end that where the problem is day 3 and counting so be I expect a 3 day discount on my and every else bill. No service no pay.

• 
  tying up loose ends (@Rosebuddy1973) reported 22 minutes ago

  @Xplornet Thank you but no, just talked to another person this morning being offered to go LTE - their CCI tower just went "down" and will no longer be serviced. The funny thing was until Xplornet took over they had no difficulties with CCI service either as it was dependable and enough.