Xplore

Xplore Outage Report in Okotoks, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Okotoks, Alberta 01/30/2026 23:25

January 30: Problems at Xplore

Xplore is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Okotoks, Alberta

The most recent Xplore outage reports came from the following cities: Calgary and Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • mingo59 Marci Girling McPeak (@mingo59) reported from Calgary, Alberta

    @ilonagrace_ @Xplornet same for us, no signal at all! ... don’t bother to phone to complain, as they just don’t bother to answer!

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • LeafsBottleGang Chris (Iron 4-2) (@LeafsBottleGang) reported from Calgary, Alberta

    Xplornet is a terrible commercial. If I was ever getting married (I'm not), and my mother couldn't be there, there's no ******* way I'm making her watch it from a computer screen.

  • frederickshauna Shauna Frederick (@frederickshauna) reported from Calgary, Alberta

    @Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • vwgirl_jl99 Janis (@vwgirl_jl99) reported

    Unnacceptable;considering we r paying $113 per month for internet. Finally, the 7 day period ended and internet resumed normal performance. By normal I should say decent during the day but slow at night when everyone is using the internet since Xplornet WAY oversells their towers

  • cbraedley Charles Braedley (@cbraedley) reported

    Its March 11, 2021, and @Xplornet still hasn't been able to tell the over 10,000+ customers in @MunColchester and Cumberland Counties, NS, that are as-of-yet unserved and underserved when they will be given the option of choosing to sign up with their new service. (1/2)

  • Dravakian Adam Broomfield (@Dravakian) reported

    @shannbil @Xplornet @SpaceXStarlink That's gross .. xplornet sucks anyhow, and yet they charge a ridiculous amount

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Finally something from you that doesn't blame COVID for how crappy your service is! Too bad it's also completely unrelated to your business.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @wntdthegreat Why tell people to call in? You aren't going to do anything to fix it. Just be honest with people already that you have been taking advantage of Canadians for a number of years now. The only way out of your impending demise is going to be honesty. #reckoning #StarlinkForTheWin

  • Steve__Siebert Stephen Siebert (@Steve__Siebert) reported

    @redwoodacres Yes our @Xplornet hasn’t been good lately and our @TELUS cell service has been worse than the original flip phone service. How do these companies get away with this? I’ve asked Telus and they always just say they know they have a problem.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Tried to home cook...couldn't load the page with the recipe with your terrible internet.

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet It took Ken 36 hours to upload his image to Twitter using his Xplornet connection. You guys sell garbage, you talk garbage, you are garbage.

  • WDPhotography3 Will Dunn - WD Photography (@WDPhotography3) reported from Barrie, Ontario

    @shannbil @Xplornet @SpaceXStarlink At my work we have a lot of rural customers on Xplornet and I’ve never heard someone say one good thing about them. Starlink definitely seems the way. Hopefully they can sort out the issues with their satellites being visible in the night sky 👍

  • vwgirl_jl99 Janis (@vwgirl_jl99) reported

    Let me share my recent experience to help you make a decision: 2 weeks ago, I started getting automated phone messages from Xplornet saying they would be performing maintenance on my tower.