Xplore outages and service status in Okotoks, Alberta

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

• 
  Cory Morgan (@CoryBMorgan) reported 44 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

• 
  Katie 🇨🇦🌸 (@communik8e) reported 60 minutes ago from Municipal District of Foothills No. 31, Alberta

  @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Wiebe (@DanWiebeFree) reported 6 minutes ago

  @xplore_ca Don’t believe a word of Xplorenet . I know this from personal experience and my friends and acquaintances share my experience. The speeds and data are far lower than they “sell” their service is crap. Starlink work’s terrific.

• 
  Onkwehonwe Organics (@OnkwehonweHerbs) reported 9 minutes ago

  @xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!

• 
  AtomicHydra (@atomic_hydra) reported 12 minutes ago

  @xplore_ca Kinda funny how you treat customers that pay absurd amounts. You guys are losers.

• 
  Derek McLean (@dmclean82) reported 14 minutes ago

  @xplore_ca so far a 24 hour service outage in my area. No notifications from xplore as to why, or how long. Just wasting space talking about electric cars. For anyone else tired of this company please file a complaint with ccts and maybe better business bureau.

• 
  - Julz - (@julzlajulzjulz) reported 15 minutes ago

  Oh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!

• 
  Michael Quinlan (@MikeSQuinlan) reported 17 minutes ago

  @Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.

• 
  MightyJoeMaple (@JG98942814) reported 19 minutes ago

  lol Xplornet thinks I’m gonna wait six days for them to come fix my internet. If it’s not done by Monday they’ll never see another dime. @Bell would you like a new customer? Who wouldn’t?

• 
  Chavela (@chavela85) reported 19 minutes ago

  @xplore_ca been having problems with your internet for a month. Now it's super slow and I have to wait for some technical department! Customer service sucks!!! Why does it take so long to get resolutions??!! Going to have to go back to starlink.

• 
  G. Louise (@Shuswapgigi) reported 20 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  JJ Temple (@pcman87654) reported 21 minutes ago

  @xplore_ca Still blows my mind how you can't update your customers during the outage but you'll share posts about bald eagles casually. Was on hold for over 3 hours trying to figure out what was going on and didn't get through to anybody.