Xplore

Xplore Outage Report in Okotoks, Alberta

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Okotoks, Alberta 01/29/2026 20:30

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Okotoks, Alberta

The most recent Xplore outage reports came from the following cities: Calgary and Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @ChrisLaBossiere @Xplornet Ya but does anyone actually have Starlink out here? My buddy has been waiting over a year and apparently support isn’t ideal. I hope they pull it off but early days yet.

  • mingo59 Marci Girling McPeak (@mingo59) reported from Calgary, Alberta

    @ilonagrace_ @Xplornet same for us, no signal at all! ... don’t bother to phone to complain, as they just don’t bother to answer!

  • LeafsBottleGang Chris (Iron 4-2) (@LeafsBottleGang) reported from Calgary, Alberta

    Xplornet is a terrible commercial. If I was ever getting married (I'm not), and my mother couldn't be there, there's no ******* way I'm making her watch it from a computer screen.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • frederickshauna Shauna Frederick (@frederickshauna) reported from Calgary, Alberta

    @Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveVanCry Steve Van Cryenest (@SteveVanCry) reported

    @Xplornet I haven't had service in 24 hrs on the LTE network in Sk. When I phone I get a recording saying in Sk. Slow speeds and periods of interruptions!!! I HAVE NOTHING!!!

  • lilrippy Ricky VanWeston (@lilrippy) reported

    @Xplornet My experience with you has been nothing but a disappointment. Congrats on the roll out of the 50 mbps service, now you might want to train your staff! 3 separate phone calls and 3 different answers on if the service is available to me. Sound acceptable to you?

  • SarcasticElder Sarcastic Elder (@SarcasticElder) reported

    @Xplornet just wondering if there has been any reported problems, specifically in the Prince Edward County area, close to the Bay of Quinte? Been rough all week but the last two days have been horrible.

  • DanaMcIntosh Dana McIntosh (@DanaMcIntosh) reported

    In the middle of a pandemic, with so many people working from home, why can't @xplornet do their maintenance in the evening or on the weekend when fewer working folks would be impacted by loss of that necessary service? #epicfail

  • lkv495 L (@lkv495) reported

    @xplornet internet has been painfully slow all day and is hardly working at all now. Is there a network outage/issue in the Muskoka, ON area? Tried to call your helpline but wait time was 2 hours. Very frustrating - please fix this!

  • Katy_marsh86 Katy Marsh (@Katy_marsh86) reported

    @Xplornet Book your upgrades during off-peak hours. Jesus Christ, you literally picked the WORST time to do it. My internet was out for two hours in the middle of my (and everyone else's) work day. It looks like it'll take new government regulation for you to get some common sense.

  • timlucier Tim Lucier ¯\_(ツ)_/¯ (@timlucier) reported

    Like clockwork- the stay at home order began and my internet got shitty. Man, sharing a giant satellite dish in space sucks. @Xplornet

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet why would ur customers care about a farm, what they need is reliable service, not a link to something that absolutely will not work on ur network.

  • MikeLoughlin77 Mike Loughlin (@MikeLoughlin77) reported

    @Xplornet I called your Customer Service over 4hrs ago and am still waiting for a call back. Is anyone working? My internet is out and could use a little tech support here 🤨

  • willoagr Dave Elliott CCA On (@willoagr) reported

    @lammy9661 @Xplornet @TELUSsupport Yes Kevin ours is not working either. If other businesses offered service like internet companies offer service to rural customers they would be run out of town