Xplore

Xplore Outage Report in Okotoks, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Okotoks, Alberta 01/13/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Okotoks, Alberta

The most recent Xplore outage reports came from the following cities: Calgary and Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaBlack Diamond Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • LeafsBottleGang Chris (Iron 4-2) (@LeafsBottleGang) reported from Calgary, Alberta

    Xplornet is a terrible commercial. If I was ever getting married (I'm not), and my mother couldn't be there, there's no ******* way I'm making her watch it from a computer screen.

  • mingo59 Marci Girling McPeak (@mingo59) reported from Calgary, Alberta

    @ilonagrace_ @Xplornet same for us, no signal at all! ... don’t bother to phone to complain, as they just don’t bother to answer!

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @ChrisLaBossiere @Xplornet Ya but does anyone actually have Starlink out here? My buddy has been waiting over a year and apparently support isn’t ideal. I hope they pull it off but early days yet.

  • frederickshauna Shauna Frederick (@frederickshauna) reported from Calgary, Alberta

    @Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet 2/2 it took SO MANY phone calls...all over a modem. U guys really dropped the ball, and was told so by the supervisor that I had to finally ask to speak to to get a resolution. It shouldn’t have come to that. As soon as another option comes to my area, I’m SOOOO done w/u!

  • Geetee_123 Gonna win the cup! (@Geetee_123) reported

    @kurse4 Appreciate the insight. Definitely less internet traffic here in the winter months with kids gone... so speed has been suffiecient lately. But yep, @Xplornet has been far too unreliable for far too long, and customer service dropped off the map.

  • SandraW33736453 Sandra Whitney (@SandraW33736453) reported

    @Xplornet Don’t be fooled, they have overloaded their system and the service is ****!

  • Ehtrain8 Eh-train 🇨🇦🇺🇦 (@Ehtrain8) reported

    @Xplornet I had Xplornet. It was the worst internet I’ve ever had, to the point that it’s a scam. I wouldn’t recommend it to anyone. Go with @SpaceXStarlink

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    For 2 full years now, I've relied on @Xplornet Fixed Wireless for my connectivity during the pandemic. It consistently delivers high quality service, powering multiple computers and concurrent HD video streams Fixed wireless is a viable rural broadband solution #CRTC #CDNtech

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet BTW...the dealer “New Horizons Communications” that u use that was originally sent 2 fix my issue-I had 3 #’s for them. Left many messages. No 1 there answers their phones/doesn’t return calls. I looked up their FB page & their feedback is horrendous. Why use a dealer like that?

  • Ehtrain8 Eh-train 🇨🇦🇺🇦 (@Ehtrain8) reported

    @Xplornet This is the worst scam of an internet service. Sign up for #starlink instead and save yourself the headaches

  • rustysask russ hall (@rustysask) reported

    Any one of us with the ‘Kings of Throttle’ Xplornet. Last evening after being dropped from another Zoom meeting, I called ‘’again.’’ As usual I’m stupid and they are smart kind of conversation went on with Xplor for an hour instead of my Zoom meeting.

  • MoeFraser Moe's Mending (@MoeFraser) reported

    @Xplornet No improvement around here. Live 2 km from a tower built last year and no service. Live on provincial highway and only get satellite service. Built your towers higher

  • Ctbp1999 Crystal (@Ctbp1999) reported

    @Xplornet The service sucks so bad