Xplore Outage Report in Owen Sound, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Owen Sound, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Owen Sound and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Vince
(@Vinodies) reported
@Xplornet So the equipment you provide fails making my connection unacceptable and you think I should pay someone to come replace that!? How is this acceptable customer service? I have NEVER has an ISP do that. If this is how you operate I will move to @SpaceXStarlink
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Debora Bonsignore
(@DeboraBons) reported
@Xplornet I ended up waiting 2.5hrs. The speed is still ongoing and is no where near where it should be. Instead of full credits for 3 months they noted a $50 credit which sounds unreasonable for service issues where I was unable to use internet. Account: 1165631
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet stupid ******* dog snatchers!!!
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Meghan Clark
(@MeghanDClark) reported
Why is @Xplornet allowed to throttle speed in the evening, just when I want to watch some Bridgerton? It’s a completely useless service between 5 and 11 p.m.
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Reiko Koyama
(@reikokoyama79) reported
@albertarebel1 Brutal. I tried to switch back to xplornet during the summer. Amd the installer came out, told me the tower guaranteed by the sales person was on a stop sell, and had been for like a year, and I'd probably get service like I had previously. So I stayed with CCI.
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matt
(@fattymatty950g) reported
Tomorrow will be my last day with @Xplornet for internet. What a pathetic joke of a company $100 a month and the only time it works is at 5am, no matter how many times you call the problem is never fixed. At least dial up internet was reliable, probably faster most of the time
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Kim Carson
(@KimYCarson) reported
Seeking assistance from @Xplornet has been beyond frustrating. Treated so poorly by customer service.
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Reiko Koyama
(@reikokoyama79) reported
@albertarebel1 I totally think that's xplornet. And then Telus hubs. I legit had dial up speeds with both, and they did nothing to fix it. At least CCI answers their phones!
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Yves-Gabriel Leboeuf
(@ygleboeuf) reported
@elonmusk can you pleeeeease get me on Starlink beta? 😌 in a Quebec isolated area with extremely bad satellite connection from @Xplornet
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Charles
(@Charles96209000) reported
@Xplornet Sold me on a 50mb/1mb unlimited packaged I cancelled within two weeks because my avg speed was around the same as my 10mb/1mb DSL connection. Calling support twice revealed they OVER SOLD the tower even after the install guy said it had a solid connection. Kemptville, ON area.