Xplore

Xplore Outage Report in Owen Sound, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Owen Sound, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Owen Sound and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Owen Sound, Ontario 01/13/2026 07:30

January 13: Problems at Xplore

Xplore is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet In the rest of reality, people are still isolating and trying to stop covid. Meanwhile, the trainwreck that is xplornet marketing is posting stuff like this. Xplornet is a terrible ISP, avoid xplornet.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @fastjeff @Xplornet Hey man, taking a dog out of someone's front yard while on a service call *is* rescuing it. Rescuing it from a lifetime of bad internet.

  • CattleNeilson Neilson Cattle Development (@CattleNeilson) reported

    @tara_m_davidson We are on the list. Likely receive our hardware in the summer. Xplornet has let us down too many times.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet It is a great long weekend cause I have Starlink and not your **** service anymore. Unfortunately I can’t #BuyLocal when it comes to an isp because there ain’t any. Sorry I mean any that offer High speed internet.

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet again???? Why is it out its bright out side no wind no calls for maintenance so wtf stop ******* us over

  • RilGilesMusic 🎼🎙Ril Giles🎤🎸 (@RilGilesMusic) reported

    @QuinteNewsNow My Koodo was down. Xplornet was down too, called they said ALL of Ontario fixed wireless was down & a 82 min wait to find out why so i hung up. Came back 2 mins later. Out for an hour

  • DabitLina Lina Dabit (@DabitLina) reported

    @Xplornet I have. MULTIPLE times. Always the same issue: congestion on the tower. This has been an issue for several years and nothing is done about it. Our internet is unusable most days and nights now. Download speed was .99 Mbps when I called the last time.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Ever have somebody try to tell you jokes after years of making your life worse? Nobody is laughing. The only joke here is your service. Avoid xplornet, they are a terrible ISP.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Pretty bold to post a link of communities that have to deal with spotty internet when xplornet is probably the problem in that equation.

  • olblue81 Stuart Lawrence (@olblue81) reported

    Never fails. Board meeting online and @Xplornet is so slow web pages are timing out when I try to open them.