Xplore

Xplore Outage Report in Owen Sound, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Owen Sound, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Owen Sound and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Owen Sound, Ontario 12/03/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Glphoto1 Glphoto (@Glphoto1) reported

    @CraigBaird @Xplornet Riable internet, what a joke, I pay for 25 down and average from 5 to 8 down. That is not reliable it is a rip off

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet You can save yourself money by running your own tin cans and string rather than calling that number. Avoid xplornet, they're bad. You will regret it.

  • CanadianKieth Jesse Monroe (@CanadianKieth) reported

    @Xplornet After almost 1.5hrs on hold, I finally got through to someone who was of great help. Y’all should really have some kind of app or something for customers to report an outage. Being stuck on hold for 1+ hrs to talk to someone for 10min is beyond irritating

  • MisterListerin1 Nanøkk (@MisterListerin1) reported

    @Xplornet You are one of the worst internet providers this company has to offer. Your scummy and borderline illegal practices should get this terrible excuse for a company shut down

  • atomgoodwin has the worst internet service (@atomgoodwin) reported

    @Xplornet why do I have NO internet service every night between 7 and 10 pm? Are you refunding me that down time?

  • KetchesonDale Dale Ketcheson (@KetchesonDale) reported

    @MatthewPot Xplornet here has been down all week

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @DrTed77 @StephenPunwasi Xplornet is not Canadian. They are owned by Stonepeak, which is a US investment firm. Also, Xplornet is trash. I'm lucky if I can even use Twitter, my kids can't use it for school and I can't work from home. No amount of "support" has ever fixed it.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet On his podcast, Xplornet customer m3t4lw01f interviews other Xplornet customers to get their feedback on the service. Just kidding, no one on Xplornet can participate in an online meeting long enough to make a podcast.

  • StephenPunwasi Stephen Punwasi (@StephenPunwasi) reported

    @DrTed77 Xplornet was $150 for 100 GB/month for a quarter the speed, with latency so bad you couldn’t do video conferencing. They only upgraded this year after competition, and it’s still way worse.

  • SaraFromSussex Sara (@SaraFromSussex) reported

    There’s nothing I love more than our ridiculously slow rural internet service not working at all when I’m working from home and have big meetings coming up. I’ve been on hold for over 50 minutes waiting to talk to customer support... @Xplornet #RuralNewBrunswickDeservesBetter