Xplore

Xplore Outage Report in Pakenham, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Pakenham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Pakenham, Ontario 02/11/2026 07:00

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • silverdoecos party poisson (@silverdoecos) reported

    Just on the phone with @Xplornet for 2.5 hours and received the WORST customer service I've experienced in a long time from a supposed supervisor. It's an awful service that never works but they have no competition so guess we're stuck 🙃 You win, @Xplornet! Have a nice day!

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    @Xplornet This is increadably disappointing, really thought it was going to be a better company doing this project you know one that actually gives a fudge about their customers. Also once again I'm in the little corner of Norfolk county that doesn't get this service.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @Nick62289935 @Xplornet No surprise to me. How, though, are they allowed to continue to sell service that they are unable to provide?

  • dharmachef Dharmachef (@dharmachef) reported

    @Xplornet Why? Wait for an hour and find there's nothing wrong. The problem is yours for overselling the bandwidth. Contacting CRTC, and my MP

  • rydiaasuka Rydia Asuka // BLM!! (@rydiaasuka) reported

    Xplornet sucks 1/10 don’t recommend.

  • lucier_brian Brian lucier (@lucier_brian) reported

    @BuBaBonneville @Xplornet I'm in the same boat here in Chatham-Kent area. Service is terrible everyday from 5pm til 10pm. When working speed is what I pay for way overpriced mind you), 10mb... never have to reboot radio, just goes back to normal speeds outside of peak hours. Way over subscribed!

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet useless ****

  • EastCoastTacoz Dylan ACAB Sampson (@EastCoastTacoz) reported

    Found out today that I can get fibre op internet. The catch is that because I'm with xplornet I either have to wait out another 11 months with garbage internet or shell out $25/month left on my contract.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet I've been waiting almost 48 hours for tech support now...when can I expect some sort of resolution?