Xplore

Xplore Outage Report in Pakenham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Pakenham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Pakenham, Ontario 12/02/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fawnoftime 🌸 Melanie Fawn ✌🍁 (@Fawnoftime) reported

    @Xplornet I would but Xplornet is down, AGAIN, in my area and I can't waste my mobile data. Tech was supposed to come out this week to upgrade but we haven't seen or heard from them since we called last week. Criminal...

  • Fawnoftime 🌸 Melanie Fawn ✌🍁 (@Fawnoftime) reported

    @Xplornet ...We also know that the problem is not on our end, as all of our friends and neighbours who have Xplornet (we're forced to because there is no other provider) have the exact same problems as we do at the same time. Can't your business just get their act together?

  • amelvans Amy VanStraaten (@amelvans) reported

    @Xplornet - called you on Monday about slow service. The answer was, "I can't even login to your modem but things look okay. Good luck." Today, it's fully unusable. Again. 🤯 Should I wait on hold another 1.5hrs for minimal improvement or just cancel ? Cancel it is.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Jenn_MacDonald_ @Xplornet when I asked for a tech to come out they tried charging me $140 to fix my service and another $40 for mileage.

  • RealMushreem TheRealMushreem (@RealMushreem) reported

    @Xplornet Everytime anyone has an issue on your service you don't give a ****

  • brettjpetch Brett Petch (@brettjpetch) reported

    @Xplornet I’ve rebooted 3+ times. Checked the LTE operator values and seeing 3 towers and connecting to one with a worse signal. I have manually set DL-Earfcn to 44190 PCI 48. Seems to have connected to the right one again but has been out for hours. Thanks for reaching out.

  • ShampooChugger Shampoo Chugger (@ShampooChugger) reported

    @Xplornet Did you know your service is ******* garbage?

  • crusaderx2 Daniel (@crusaderx2) reported

    @elonmusk @SpaceXStarlink I have failing wireless Internet in a residential treatment home in north ontario. I need working Internet asap. I want to purchase starlink because I want to support manned space flight. if I don’t get invited i will need to buy Xplornet. please help!

  • TammyUlrich5 BossLady (@TammyUlrich5) reported

    @Xplornet Lucky you!! ive been on hold for over an hour, I'm ready to cancel my auto payment and go with a provider you can actually reach when you need

  • shaash79 Karen Dalgarno (@shaash79) reported

    What a way to spend the evening... fighting with Xplornet! First phone call they wouldn’t let me cancel my 90 yr old Grandmothers account, even though my name is on it as well. So I had to wear medical grade mask so I could enter her home during code red. 1/