Xplore

Xplore Outage Report in Pakenham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Pakenham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Pakenham, Ontario 11/09/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Ehtrain8 Eh-train 🇨🇦🇺🇦 (@Ehtrain8) reported

    @Xplornet This is the worst scam of an internet service. Sign up for #starlink instead and save yourself the headaches

  • JimRoe_Toronto Jim Roe (@JimRoe_Toronto) reported

    So, @Xplornet tells an Ontario senior, who has been a customer for years, to risk life and limb by climbing up on an icy roof in the middle of winter to retrieve 10 year old tech or else risk a fine? Really, @Xplornet, really? Friends, please help me amplify this.

  • SlutrickStar Slutrick (@SlutrickStar) reported

    @Xplornet Too bad your service is trash

  • GreenDLawn GreenDLawn ⭕ (@GreenDLawn) reported

    @CanuckCalgary @jkenney Well xplornet has been buying out small providers and forcing clients onto their slow networks. They got alot of cash from the government in the recent years.

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet 2/2 it took SO MANY phone calls...all over a modem. U guys really dropped the ball, and was told so by the supervisor that I had to finally ask to speak to to get a resolution. It shouldn’t have come to that. As soon as another option comes to my area, I’m SOOOO done w/u!

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet BTW...the dealer “New Horizons Communications” that u use that was originally sent 2 fix my issue-I had 3 #’s for them. Left many messages. No 1 there answers their phones/doesn’t return calls. I looked up their FB page & their feedback is horrendous. Why use a dealer like that?

  • SeanGemm Sean Jemit 🇺🇦 (@SeanGemm) reported

    @Xplornet Short of adding another satellite, your system can’t be fixed. It is garbage. Beware potential subscribers.

  • Geetee_123 Gonna win the cup! (@Geetee_123) reported

    @kurse4 Appreciate the insight. Definitely less internet traffic here in the winter months with kids gone... so speed has been suffiecient lately. But yep, @Xplornet has been far too unreliable for far too long, and customer service dropped off the map.

  • SteveHa20214081 Steve Hanson (@SteveHa20214081) reported

    @Innectic @SpaceX The internet from viasat xplornet wild blue etc geosats is poor 24/7 365 . Starlink is a great option. Even if a few bumps. Outages are minimal unless it was mounted where trees interfere.

  • JessicaEvaLove Jess 🦕 (@JessicaEvaLove) reported

    If you live in rural NB and are considering @Xplornet I highly recommend burning your house down instead. They are by far the WORST company to deal with for both customer service and internet connection. You’re better off with @SpaceXStarlink