Xplore Outage Report in Parksville, Regional District of Nanaimo, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Parksville, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Randy Edwards
(@RandyEd99756539) reported
Seems XPLORNET's support site "MYEXPLORNET" has gone MIA. Each morning I check daily usage (75 G/month limit). All day yesterday and so far today, my attempts to log on are met with "This site can’t be reached The connection was reset." Wondering if anybody else has same issue?
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Nick
(@Nick62289935) reported
@Xplornet Why not just save money on building the towers? You know you're still going to provide shitty service, why spend the money too?
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Nick
(@Nick62289935) reported
@Real_McMunchie @Xplornet Xplornet is the problem. Crooks. They'll be gone soon; Starlink will have Xplornet out of business within the year.
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Big Slick
(@Knowen2foldem) reported
@TELUSsupport @telus your rural #Hub internet is sooooo bad right now! It's like having #xplornet again and that is not a compliment! Please fix the constant buffering and loss of connection!
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Nick
(@Nick62289935) reported
@stevenchasehess @Xplornet I'm waiting 24 days now for them to call me about my service issues...TWENTY FOUR DAYS...don't expect a resolution any time soon.
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Marion Greveling
(@luvlambs) reported
Xplornet says I can have a 3 mth discount if I talk to tech support. Tech support says I have good line of sight and have to pay $125 to have someone come over. @Xplornet
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☯️Jaina Sedai💛#KHive ⚖️#JusticeForBreonnaTaylor
(@Jaina_Solo_85) reported
I worked for years as a Cust Svc Rep in a call center. I'm not sure I've ever heard of customer service as poor as we've received from @Xplornet. If you still feel we are not worth your time, I will be calling on Wednesday to end our relationship. Thank you. Have a good day
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Saittech
(@Saittech89) reported
@Xplornet sucks, can't even watch a YouTube video on 240p without it buffering every 20 seconds.
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Nick
(@Nick62289935) reported
@MoutrayJessica @Xplornet "Hi Jessica, we know we've oversold our product and can't provide you what you've paid for, but please waste your time on hold while you call us so we can lie to you in person and have you unplug/replug your equipment to ultimately not fix your problem" Sincerely, @Xplornet
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Nick
(@Nick62289935) reported
@Travis3Eilers @Xplornet "We're very sorry to hear you complain about the terrible service we provide, please let us review how we're screwing you and we'll get back to you on DM where noone can see how bad it really is." -@Xplornet