Xplore Outage Report in Parksville, Regional District of Nanaimo, British Columbia

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Full Outage Map

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (75%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (9%)

4. 

   E-mail (1%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Stephen Lee (@StephenWLee) reported 2 minutes ago

  @Xplornet I have been an Xplornet customer for years and have nothing but good things to say. Unfortunately, I can't get the LTE high speed where I live (physical obstructions - mountains), and need to switch providers, but thank you Xplornet for providing internet to rural areas!

• Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported 4 minutes ago

  @Xplornet , Customer Service Representatives working this evening? Website changed again. I can't add more data on my own anymore. Are there other service plans available to existing customers? Options disappear when I enter my postal code.

• Melodie Osborne Scott (@mellybelle57) reported 5 minutes ago

  @Xplornet It doesn’t help. Spend an hour to have it work again for another one and then back to the same thing so expensive for crap service

• Des Cartier (@motordes47) reported 5 minutes ago

  @WellyAdvertiser I have objections as soon as I hear the name Xplornet. Never had more inconsistent, poor service.

• Milha (@MilhaPasit) reported 7 minutes ago

  NEVER use @Xplornet! They are a rip off with terrible service that have wrongfully taken money from me even after I cancelled my account. The responses I get are inconsistent, dishonest, unaccountable, and extremely shady! They won't fix it and that leaves me with no groceries.

• Matthew Prevost (@matthewp83) reported 12 minutes ago

  @adamjav97 @JohnHansenCa @Rogers Haha I'm coming from Xplornet satellite Internet. I can handle a terrible provider.

• Rickdiculous (@rliwczak) reported 13 minutes ago

  @INeededTheMoney @Xplornet Ya can't say I disagree... service was amazing for a year. Now it's gone to **** . Peak loads down to continual buffering. CCI acquisition had old infrastructure and now they are using it too. Very disappointed. Have several friends in this area with @starlink. Rave reviews.

• Milha (@MilhaPasit) reported 14 minutes ago

  Imagine only having a tiny fraction of what is actually needed for survival and then having it stolen by a scam company that refuses to be accountable. **** Xplornet! I have enough stress without wasting all my time contacting them repeatedly only to get nowhere. Never use them!

• kyle (@fukyle565) reported 17 minutes ago

  Day 2 with @Xplornet being down, guess no grey cup for me

• Jeff Geisel (@GeiselJeff) reported 17 minutes ago

  @Xplornet How about putting one near south Wellington or north woolwich !! Service is **** here !!