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Xplore

Xplore Outage Report in Parksville, Regional District of Nanaimo, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parksville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffKuntz11
    Jeffery Kuntz (@JeffKuntz11) reported

    @Mullin_95 @Xplornet Ok. Will look in to it. Hopefully it’s available in our area. Let me know how it works , as of right now we are just hotspotting from our ph, as our last internet provider was garbage.

  • SLCC_TheCorners
    SimmGen (@SLCC_TheCorners) reported

    @Mullin_95 @Xplornet I think I would get them to put that in writing that it doesn’t have to be returned. I’m not saying I never ever didn’t return the library book but just saying

  • Joey30046758
    Joey (@Joey30046758) reported

    @elonmusk I wouldn't mind exchange my xplornet with Starlink but I'm not sure if they would have signal up in canadian arctic 🤔

  • Triipez
    xTriipez (@Triipez) reported

    @Xplornet Tried calling support. Terrible customer service.

  • cpwcsk
    Chad Peters (@cpwcsk) reported

    @Xplornet makes it virtually impossible to cancel a contract that is under a business name. I can't wait to get away from your absolutely ****** service.

  • thepooppack
    mas (@thepooppack) reported

    @Xplornet @XplornetES please please PLEASE advertise your internet better, maybe something along the lines of “you want dogshit internet and your money stolen? come here to xplornet we’ll do just that and also offer piss poor customer service.”

  • bkristjansson1
    Barb Kristjansson (@bkristjansson1) reported

    @Mullin_95 @Xplornet When I called to cancel xplornet, the fellow asked why. I said I went with another provider. He asked if I would tell them who, I said Starlink, he said 'oh yea, they're fast' Hilarious.

  • MikeMuranetz
    Mike Muranetz (@MikeMuranetz) reported

    @Xplornet Not too happy with your service. My parents who are seniors living in the 100 Mile House, BC area haven't had internet for over 3 weeks. Keep getting ****** around with service calls. They miss family video calls especially in these Covid 19 times. How can you help?

  • ChrestenNielsen
    Chris Nielsen (@ChrestenNielsen) reported

    @Mullin_95 @Xplornet Don’t garbage it yet, @xplornet told us we didn’t need to return equipment and then 3 month later a bill showed on our CC for $500 from them and they started billing us monthly again until we sent the modem and recieved back. They are as bad as Sirius radio to quit

  • PattyOorschot
    Patty van Oorschot Deering (@PattyOorschot) reported

    @Xplornet Here’s a thought…Perhaps you could FIX the service you bill customers in rural NB before expanding? Your internet service is spotty at the best of times and with people paying significantly higher fees than those of us who are fortunate to have good service. STAR LINK for sure