Xplore

Xplore Outage Report in Parksville, Regional District of Nanaimo, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 12/10/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • deerblaster1 Jay Collins (@deerblaster1) reported

    @ctvwinnipeg @Xplornet internet speeds are so bad I hope my kids don’t fall behind!

  • DHBrewing Chris (@DHBrewing) reported

    @Xplornet Sorry xplornet service has been up and down like a yo-yo including most of New Year’s Eve and day, just saw this now... so you’ll forgive me for not actually being able to reply until I turned on cell data.

  • CAWguy J.L. 1285 (@CAWguy) reported

    @JesseBrown @sula_greene Yeah, it was awesome when Xplornet purchased our local, rural ISP, then promptly shut it down leaving us with nothing.

  • waylan_deith Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet why are you stupid

  • Shinzah321 Sean Powless (@Shinzah321) reported

    @kevdevlyn @Xplornet I'm so angry that Starlink isn't functional here yet. I imagine the CRTC or some other government arm will totally **** us on it, like they do everything else. Including not allowing unlimited data phone plans and stifling infrastructure expansion. I live in SOUTHERN ONTARIO.

  • Airman2820 Eric MacGillivary (@Airman2820) reported

    @Xplornet This is by far the worst internet I’ve ever had. I’m getting 900-1000 ping with not even 1mb a second download speed. This also ends up being the most expensive internet provider. It’s very ironic because it’s horrible. FIX IT.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I am using mobile data to access online services, thanks to Xplornet and their "traffic management policies" destroying my connection. Maybe I should start sending my bill for that back to @Xplornet every month since they're not providing the service they're advertising.

  • Unsilent17 There's NO pandemic! 𝓛𝓪𝓭𝔂𝓠𝓲𝓽𝓶𝓸🇨🇦 (@Unsilent17) reported

    Am I the only one having internet issues tonight? Anyone see this? OMG I'm going to heave the entire computer thru my new front window. @Xplornet are there LTE issues? Can't even access that account. Not in mood for another phone call. argh

  • HagertyChad Chad Hagerty (@HagertyChad) reported

    @k_mcbc @Xplornet #xplornet is a joke. Put them right up there with #bell. Haven’t had internet since Dec 23. Tech came and got it working for 4hrs yesterday and now gone again. 3 kids starting remote learning Monday. Cancelled service and went with #WTC 🤞

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet stupid ******* dog snatchers!!!