Xplore

Xplore Outage Report in Parksville, Regional District of Nanaimo, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 12/09/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RStratz14 stratz (@RStratz14) reported

    @StarlinkPage @elonmusk hey starlink, help my parents get some better internet, they live in the country and only have had @Xplornet available, after 10 years of terrible service ( .5mbps ) and failed promises of improved networks, they canceled and lack the world of information.

  • AnalyseVic Victorian Analysis (@AnalyseVic) reported

    Country dweller: Bell sales rep came to my door twice today unsolicited 1st time tried to sell me on new ‘unlimited’ internet with guaranteed 25mpbs down. Nope Xplornet provides better. Came back 2nd time offered guaranteed 50mpbs down, dropping to half after cap reached #peipoli

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Finally something from you that doesn't blame COVID for how crappy your service is! Too bad it's also completely unrelated to your business.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Because the issue is always one the customers end, it could never be that xplornet is way too slow and unreliable. Avoid xplornet, they are a terrible ISP.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @Nep03034037 But you're not "sorry", @xplornet. If you were truly sorry, you would fix the issues, rather than continue to take advantage. The only way out of the PR nightmare you've created is to truly apologise and back it up with results. #YourDaysAreNumbered #StarlinkForTheWin

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet useless ****

  • Steve__Siebert Stephen Siebert (@Steve__Siebert) reported

    @redwoodacres Yes our @Xplornet hasn’t been good lately and our @TELUS cell service has been worse than the original flip phone service. How do these companies get away with this? I’ve asked Telus and they always just say they know they have a problem.

  • AmiskAggie Rod Turner (@AmiskAggie) reported

    @redwoodacres We have been having issues with @xplornet cutting in/out all week.

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet Um no im not wasting my time to be on hold for 5 hours then be told its the damn weather

  • lewisbron Lewis (@lewisbron) reported

    @xplornet why cant i watch 1080p video using your service. You promise 25mbps and we get double the speed of dialup