Xplore

Xplore Outage Report in Parksville, Regional District of Nanaimo, British Columbia

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Parksville, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Parksville, Regional District of Nanaimo, British Columbia 12/06/2025 13:25

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MooreFitnessSTG Connor Langpap 🇨🇦 (@MooreFitnessSTG) reported

    @Xplornet Thanks for that. However, I’m currently with your company and I’m looking to switch. Your service is very poor and I’m being told limited sight line to satellite for LTE, which isn’t true. You slow our usage down and at best, our DL speed is awful. So, what’s the solution?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet On his podcast, Xplornet customer m3t4lw01f interviews other Xplornet customers to get their feedback on the service. Just kidding, no one on Xplornet can participate in an online meeting long enough to make a podcast.

  • debEbanks Debbie EbanksSchlums (@debEbanks) reported

    @kimfullerton @XplornetES I was hoping the tech had improved, but alas. We have 4 internet services to get 300GB of data, with 3 people doing online school. @Xplornet came to fix the brand new satellite dish. 3 days later, there’s spotty service again!

  • kerncarter kern carter (@kerncarter) reported

    @kcfaye506 @TorontoStar @Xplornet Wow. I pay less than half of that. The fact that there aren't any other options is terrible.

  • PeterStoddart6 Peter J Stoddart (@PeterStoddart6) reported

    @Xplornet is the Internet down in Cambridge Narrows NB? I’ve got nothing

  • RobOatway Oatsey (@RobOatway) reported

    @CBCOntarioToday Southeastern Ontario is suffering too. Xplornet is garbage, and internet has screeched to a halt many days so far in 2021. I live near Sydenham and internet w/350Mbps downloads is available less than 200m away, yet I’m told I can’t get the same where I am 😡

  • SaraFromSussex Sara (@SaraFromSussex) reported

    There’s nothing I love more than our ridiculously slow rural internet service not working at all when I’m working from home and have big meetings coming up. I’ve been on hold for over 50 minutes waiting to talk to customer support... @Xplornet #RuralNewBrunswickDeservesBetter

  • Gillam527 Colleen Gillam (@Gillam527) reported

    @Xplornet My internet has been down all day in central Alberta when will it be fixed. Terrible customer service

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet If they are lucky they might be a bit faster then dialup but I doubt it with your **** service.

  • ScottWallcraft Scott Wallcraft (@ScottWallcraft) reported

    @BaldurBarons @BDuchek @donmclean14 Lol I know you've had terrible luck with xplornet... mines been ok - certainly not good enough to sign another contract