Xplore Outage Report in Parksville, Regional District of Nanaimo, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Parksville, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parksville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Charles
(@Charles96209000) reported
@Xplornet Sold me on a 50mb/1mb unlimited packaged I cancelled within two weeks because my avg speed was around the same as my 10mb/1mb DSL connection. Calling support twice revealed they OVER SOLD the tower even after the install guy said it had a solid connection. Kemptville, ON area.
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Len and puppy Karma.
(@karmadashepherd) reported
@JamesMoore_org Please fix xplornet its a company that doesn't listen to the consumers, riddled by issues and incompetence
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet fix ur service
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Chad Hagerty
(@HagertyChad) reported
@k_mcbc @Xplornet #xplornet is a joke. Put them right up there with #bell. Haven’t had internet since Dec 23. Tech came and got it working for 4hrs yesterday and now gone again. 3 kids starting remote learning Monday. Cancelled service and went with #WTC 🤞
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DaveMcG
(@FuzzyGross) reported
@SezChris @SpaceXStarlink I currently only have decent speeds because I went to the CRTC and complaint. They found it valid and Xplornet came and finally "fixed" my issues. What sucks is literally 5 min down my road can get bell and rogers high speed but they won't expand down my road at this time lol
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Chris
(@DHBrewing) reported
@Xplornet Sorry xplornet service has been up and down like a yo-yo including most of New Year’s Eve and day, just saw this now... so you’ll forgive me for not actually being able to reply until I turned on cell data.
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G'lek
(@glektarssza) reported
@Xplornet @smPhreakazoyd Is this a joke? You want to SELL additional services in response to a question about if you have plans to help Ontarians out during these hard times?
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G'lek
(@glektarssza) reported
@Xplornet is a complete and utter joke. One hour I get 1 MB/s and the next I would be better off using dial-up. This has been going on for months. Their webpage loads blazing fast when every other website times out, including Google. Burn in hell, you predatory piece of ****.
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Debora Bonsignore
(@DeboraBons) reported
@Xplornet I ended up waiting 2.5hrs. The speed is still ongoing and is no where near where it should be. Instead of full credits for 3 months they noted a $50 credit which sounds unreasonable for service issues where I was unable to use internet. Account: 1165631
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matt
(@fattymatty950g) reported
Tomorrow will be my last day with @Xplornet for internet. What a pathetic joke of a company $100 a month and the only time it works is at 5am, no matter how many times you call the problem is never fixed. At least dial up internet was reliable, probably faster most of the time