Xplore outages and service status in Parry Sound, Ontario

Problems in the last 24 hours in Parry Sound, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parry Sound, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moe G (@moegaultier) reported 4 minutes ago

  @xplore_ca Yeah right, and using rabbit ears and pots and pan to transmit from customer to customer…

• 
  AtomicHydra (@atomic_hydra) reported 8 minutes ago

  @xplore_ca Welll its been great I hope you guys can do some more Xploring for your internet and find better places for the towers you put up. Currently it is OFF peak time for me, according to customer service. Still bad laggy internet. Ive had ALL your available packages and no difference.

• 
  CJH (@CJH39493411) reported 10 minutes ago

  @xplore_ca Don’t care at all about your wishes, just provide the service we pay for, it’d be a Christmas miracle!

• 
  Ally Bryant (@Eh_Bee_Sea) reported 10 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Fur kid Mom 🇨🇦🇬🇱🇺🇦 (@sue_platts) reported 12 minutes ago

  @xplore_ca Why is my internet down again? I understand the outage on PE the other day but it’s now been down for 1.5 hrs. I’ve been on hold for 1/2 an hour.

• 
  jarvisa2002 (@jarvisa2002) reported 13 minutes ago

  Do you even have tech support available?! I called in an wait for 46 minutes this morning. 1 hour 15 minutes tonight, and at 20 minutes now with no response! This is unacceptable! I'm so ready to leave this service. 😡 @xplore_ca

• 
  Right Central Views (@Right_Central) reported 15 minutes ago

  @xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.

• 
  Brandon Murphy (@brandonmurph10) reported 17 minutes ago

  @xplore_ca . Absolute embarrassment. How do you take money from ppl that you can't provide the service too? Every excuse in the book yet nothing changes. Keep taking that money you thiefs #scam

• 
  Allan Wilson (@uncleal13) reported 18 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  🇨🇦UFO / UAP First Contact🇺🇸🏞️🌎☀️🌌🖖 (@UAPFirstContact) reported 21 minutes ago

  @elonmusk @SpaceX Cancelling, been waiting 2 years, and now data caps and throttling? I can get that garbage from Xplornet now.