Xplore

Xplore Outage Report in Perth, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Perth, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Perth, Ontario 01/16/2026 18:05

January 16: Problems at Xplore

Xplore is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet I didn't your the only company available it was you guys or dial up and if I have to call your help line again because of **** internet before my final on the 16th its gonna be ******* dialup cause dial up works every ******* day.

  • cartotheneck Kyle Levesque (@cartotheneck) reported

    @Xplornet I've had no internet for 4 days. All I can do is phone your tech support in India who tell me "It will be fixed soon". Very unhappy.

  • shykrk Renée (@shykrk) reported

    @Xplornet Horrible service

  • BosBrad4 Brad (@BosBrad4) reported

    @Xplornet I did an internet test yesterday, because it was slow, again. I have the best internet package Xplornet offers. 7.1 download speed. 1.2 upload speed.

  • Heidi97097278 Heidi (@Heidi97097278) reported

    @Xplornet We have had no service along with everyone else in our entire community of Fiske,sk for the past 2 days and very intermittent service for the entire week and a half prior to that. Everyone gets a different reason or excuse when we call in.

  • Michell25471779 Michelle (@Michell25471779) reported

    @Xplornet Your internet service is truly something to be desired. DO NOT GET THIS PROVIDER!

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet hey, is a tower down? We haven't had wifi for 2 days now

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet can I send you guys a bill for paying for the extension on my schoolwork? Since I cant load anything and I am supposed to be doing finals this week. Your service is mind numbing

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet I've tried calling at least 3 times today. Can't pick up the phone for customer in need of support eh?

  • stephanie4tin stephanie (@stephanie4tin) reported

    @Xplornet what’s with the outage in napanee and literally all over ontario? it’s been over an hour.