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Xplore

Xplore Outage Report in Perth, Ontario

Why is my Xplore service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Perth, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Perth, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Xplore

Xplore is having issues since 11:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • timlucier
    Tim Lucier ¯\_(ツ)_/¯ (@timlucier) reported

    Like clockwork- the stay at home order began and my internet got shitty. Man, sharing a giant satellite dish in space sucks. @Xplornet

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet I feel especially bad for you since Silo (by all accounts) was decent, and overnight it went to ****. I moved from the city where I had 175mbps fibre. Knew what I was getting in to. Knew it would be bad. Was fully prepared for it... It sucks, but at least I planned for it.

  • CapePineWeather
    Cape Pine Weather (@CapePineWeather) reported

    @Xplornet any update on outage in Trepassey NL ? Started at 1500LT Jan 14. #Xplornetoutage

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    I find it funny that 99% of @Xplornet's replies to things start with "Hi there, we're sorry that ...." Actually probably closer to 99.9% Better uptime than their service, that's for sure.

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Xplornet customer, m3t4lw01f couldn't believe his speed test results the day he got home from work in Saskatoon, Saskatchewan. It was unbelievable to him they'd have misrepresented the product they sell so badly.

  • Fred_Wreck1983
    Fred Cee (@Fred_Wreck1983) reported

    @Xplornet why would ur customers care about a farm, what they need is reliable service, not a link to something that absolutely will not work on ur network.

  • IanMcPHE7T2
    Ian (@IanMcPHE7T2) reported

    @Xplornet 40km from Toronto paying $123 per month for high speed is a joke. Gaps in coverage, brutally slow speeds etc. I can’t work from home. Kids can’t do their online classes. Wtfk!

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    @XplornetES #FunFactFriday - In a unique marketing ploy, @Xplornet advertised a service for unlimited high speed rural internet promising things they knew they couldn't deliver! Each user was given only a fraction of what was promised, with some unable to even work from home. #MarketingFails

  • lkv495
    L (@lkv495) reported

    @xplornet internet has been painfully slow all day and is hardly working at all now. Is there a network outage/issue in the Muskoka, ON area? Tried to call your helpline but wait time was 2 hours. Very frustrating - please fix this!

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet Is it bad that I'd actually kill to have your tested upload speed as my download speed? Hell, I'd kill to have *my* tested upload speed as my download speed.