Xplore Outage Report in Pincher Creek, Alberta
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Pincher Creek, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pincher Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Xplore
Xplore is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Elle
(@LovelyLadyLinda) reported
@Xplornet in an area where maintenance is being performed. I have had no service for >5 hours and counting. Any update?
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Ernest
(@nielsernest) reported
@Xplornet has such bad service that almost every evening the internet stops working completely. #xplornet
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Dane Caldwell
(@2hounds) reported
@Xplornet service has gone down near Centreton Ontario
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Lomaxcat
(@VoosieVooters) reported
@Xplornet @lammy9661 You seem to love to review accounts. My service has been out - completely - for over 4 weeks now and I can't get any updates other than the same "we are investigating" that I heard day one.
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NorthernTRIX
(@NorthernTRIX) reported
@nielsernest @Xplornet Check to see if your dish was grounded, I paid for installation and the technician never grounded my dish which led to 3 years + of crap service!
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Quesseth Farms
(@FarmsQuesseth) reported
@Xplornet has beyond the worst customer service I've ever been privy to witness. We should tell the Chinese to use an hour on the phone with their reps as their new torture method of choice. Star link time
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Kenneth J. Kavanagh
(@KenJKavanagh) reported
Day 11 & still no internet. The operative word in customer service is service; it's not a promise or logo or a survey. Its a deliverable & @Xplornet hasn't delivered. I'm now xploring 4 a new provider!
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Luke Munro
(@_lukemunro) reported
@Xplornet @Xplornet Please give a reason why your towers randomly cut internet (or slow it down to a halt). I've only been a customer for a month and my speeds have gone down twice to where the internet is unusable. I'm paying for your highest speed plan. This shouldn't happen.
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Rektify
(@RektifyCrypto) reported
@dat3010 @thunderf00t Yes, Xplornet is probably the worst company I have ever had to deal with. Additionally I had to run a VPN to avoid their periodic disconnections for using a streaming service like netflix or youtube. I am beyond thankful for Starlink, even if Elon is a snake oil salesman.
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Elle
(@LovelyLadyLinda) reported
@Xplornet I am in an area where maintenance is being performed. I have had no service for >6 hours and counting. Any update?