Xplore

Xplore Outage Report in Port Hope, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Port Hope, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Port Hope, Ontario 12/11/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @Xplornet internet just came back online for me. Nobody from customer service has yet to answer issue seems to have been resolved. Going to hang up to clear the cue for other people that need to speak to them that may still be offline. #xplornetoutage

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet They are dropping there prices. When I called to cancel cause I got Starlink they offered a whole 25% off. But just for six months then back to full price for there **** service. NO THANKS.

  • jen_future FutureNPJen (@jen_future) reported

    Hi @Xplornet. Could someone please give an update on your outage? I’m relying on your service to do schoolwork. Currently without service for 2+ hours and your help line hung up on me after an hour on hold.

  • oskypanny Michael Foti (@oskypanny) reported

    @MC_ALaCampagne @_ADsquared @Xplornet Same here. No internet and can't get through to support. Just a message that high volumes of calls, try again later....

  • RobFallis Robert Fallis (@RobFallis) reported

    @Lynnincanada @Xplornet Down in Niagara as well. Can’t get through to support

  • tracyeboyce Tracy (@tracyeboyce) reported

    Honestly Xplornet...where is the update? Are you even working on the problem in this area?? Can you not provide an update ??

  • GeiselJeff Jeff Geisel (@GeiselJeff) reported

    @Xplornet My daughter is doing her nursing from home and can’t get on , due too **** internet !!

  • MarvSchmitt Marv Schmitt (@MarvSchmitt) reported

    @lumsdenjim1 @Xplornet That sucks. All I know is there were outages and degraded service across Ontario yesterday.

  • bustinskullz iOFtheBEHOLDER (@bustinskullz) reported

    @Xplornet Internet down in Windsor Ontario for a couple hours now. I see alot more posting about it almost Canada-Wide! Not even a post addressing it, kind of sad for how much money you make upcharging and throttling.

  • BurlingtonWiFI Bea, Ladies Softball/Uniform HOF #WONF4W (@BurlingtonWiFI) reported

    @ClarenceHouse >> @Xplornet is using a system that uses telephone agent parlance and no COVID express disclaimer nor warning for high call volume? How do we call the police detachment if the calls are patched by #iPhone bridge to #WiFi and there is a new signal boost antenna?