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Xplore

Xplore Outage Report in Port Hope, Ontario

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Port Hope, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Hope, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Darsaw1217
    Scott Wallace (@Darsaw1217) reported

    @SouthwellJoan @Xplornet Same here. Xplornet is living in a fantasy world. No service since Wednesday.

  • Darsaw1217
    Scott Wallace (@Darsaw1217) reported

    @SouthwellJoan @Xplornet I agree with refunding people for time down. They are not responsive. Instead, they upsell when you call for $7.50 per month care plan knowing it was their system that was down and not an issue on my roof. So not happy. Been with them 4 years. They were good up to 1 year ago.

  • ChrisLaBossiere
    Chris LaBossiere 🌻 🇺🇦 (@ChrisLaBossiere) reported from Minton, Saskatchewan

    @Making8 @Xplornet I was able to get it after about 4 months waiting. I thinks it's actually better now. Support is not great but it's pretty much trouble free after it's setup. We're getting 80 mbps downloads instead of 3-4, so well worth it.

  • chrisjgalway
    Chris Galway (@chrisjgalway) reported

    Hey @Xplornet any reason why your service has been non existent for the past 3 days? Do you even care or do you just want our payments. I pay for service and this is what I get? How about fixing the issue and then compensation! #worst internet #xplornet #xplornetsuck

  • Darsaw1217
    Scott Wallace (@Darsaw1217) reported

    @Xplornet Another day - another complete outage south of Picton. No updates from Xplornet- notta!!! This is day 5 - complete outage yesterday and day before. ~ 2 days of outage from 7 am to 6 pm immediately before that. Thinking it’s time to contact local and provincial govt?

  • ConSpark86
    Chris Dyer ConSpark (@ConSpark86) reported

    @Xplornet my internet has been down west of red deer for about 14 hours now, any explanation?

  • plain_me9
    JustPlainOldMe (@plain_me9) reported

    @bruceanderson @Xplornet I had @Xplornet for years as I lived in the country. They are the worst of the worst. I lived in a bungalow and they wanted to put a 30' antenna on my roof.

  • RealNeil_mtl
    Neil L - Candidate for 🇨🇦PM (@RealNeil_mtl) reported

    @bruceanderson @Xplornet Had to deal with Xplornet when I lived in rural Eastern Ontario. Poor service, but they were generally the only game in town, so ...

  • Sojeles
    Tara Jeles (@Sojeles) reported

    My address is considered rural even though i am 8 minutes from a city with 98,000 population. Try getting internet.... @Bell 👎🏻 @Rogers @Xplornet 👎🏻. Yet a borrowed Ipad from school with Rogers data can hotspot Netflix like crazy. No help from any of those companies though!

  • adambecevello
    Adam Becevello (@adambecevello) reported

    @gbeldam @Xplornet We are on @Xplornet at our cottage and honestly the second I get my Starlink dish and service set up I’m cancelling the crap xplornet service and never looking back.