Xplore

Xplore Outage Report in Port Hope, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Port Hope, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Port Hope, Ontario 11/17/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • starkinly Sara (@starkinly) reported

    @Xplornet Do you have an updated ETA of when we will be back up and running? Nearly 24hrs and its way past 9pm yesterday. We’ve been customers barely 2 weeks. I don’t like paying for a service we aren’t receiving.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet Fix your traffic management so I can get my full speed when I stream literally you are such a **** company your tech call me and they have no idea why the issue was going on and they say it’s congestion I think that’s bullshit and that you’re just a **** company throttling to 3mb

  • Kaitlynkitzan Kaitlyn (@Kaitlynkitzan) reported from Insinger, Saskatchewan

    In the last month our @Xplornet has been down 3 different times. The 1st time they told us, “it’s too cold” the 2nd time “no system is perfect, they all have weaknesses” and the 3rd time was “we didn’t tell you to live in the middle of nowhere”. 😡😡😡

  • snocross26 Brian Glowach (@snocross26) reported

    @Xplornet @moseleywilliams You steel from hard working people with your garbage internet! We only get half the speed that we are supposed to, absolute garbage! I’m getting up on my roof this spring with an angle grinder, and cutting that ******* dish off of my roof, and posting the video!!

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @cbraedley @Xplornet they only post this **** to bury the awful comments about them

  • HobbinsDane Dane Hobbins (@HobbinsDane) reported

    @Xplornet, very frustrated with the service. Slow, unreliable and down now for 12 hours. When the opportunity comes for replacement, you will not be considered.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Fix your network, stop trying to be a social magazine, these random tweets is just making your customers angry. They pay too much for too little and all xplornet cares about it posting random bits of internet.

  • Fernbankfolk teacherperson (@Fernbankfolk) reported

    @Xplornet Service is out again. Is this an ongoing issue!

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    @Xplornet cancelled your service tonight, the rep that I spoke with was horrible and took me in the worst process to cancel I've ever been through. I must have told them I want to cancel about 15 times before they actually did what I asked. Good riddance!!

  • cbraedley Charles Braedley (@cbraedley) reported

    @Xplornet Please use your platform to primarily promote your service, both current and planned.