Xplore

Xplore Outage Report in Prescott, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Prescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Prescott, Ontario 11/29/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Prescott, Ontario

Latest outage, problems and issue reports in Prescott and nearby locations:

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • zmarv zmarv (@zmarv) reported

    @Xplornet do you have an outage map page instead of having to conclude that you're service is down when all else fails? Is it down now on Manitoulin Island?

  • RBessette56 Reilly Bessette🦫🐉 (@RBessette56) reported

    Phone is Rogers and internet is xplornet. That’s why I still read the papers. Unreliable, but they’re all bad.

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet your support phone line does not work

  • C_of_hawthorn C. (@C_of_hawthorn) reported

    @Xplornet the most useless internet service since dial-up 🙄 #xplornetsucks

  • freedomdotca Freedom Dot CA (@freedomdotca) reported

    @Taylor18Petty @Xplornet None. Apparently it's an upstream issue effecting the whole area...

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet Now you have blocked my number so i cannot call you, 2 days, no phones, Very Bad Service. This is not Acceptable at all. This company has NO customer service. I'm guessing the boss has gone fishing.!

  • Badenoch1 Paul Rhodes (@Badenoch1) reported

    @Xplornet @alrodford Rogers is discounting customers the equivalent of five days to compensate for the outage. Is @Xplornet extending a comparable discount to its customers?

  • ringneckryan Ryan Gillespie (@ringneckryan) reported

    @divinebovine1 Xplornet. Been there and done that. Worst experience ever. Had to get a lawyer cause they kept charging my credit card. They didnt make it easy

  • Anon68049697 ✨Clearing tags✨ (@Anon68049697) reported

    @Xplornet Whats up with the wifi in prince edward county, its just not working. any clue when it will be back up?

  • Arjentine Just Arjentine (@Arjentine) reported

    @Xplornet We attempted to contact you via email yesterday and were sent a troubleshooting guide. It did not help. After some googling, we figured it out on our own (it was the router). I am still unhappy with this service (not directed at the innocent social media person ofc).