Xplore

Xplore Outage Report in Prescott, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Prescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Prescott, Ontario 02/10/2026 20:15

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Prescott, Ontario

Latest outage, problems and issue reports in Prescott and nearby locations:

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ziahusky Eric (@ziahusky) reported

    @Xplornet I've been trying for 2 days to disconnect. The disconnection dept is overwhelmed & I can't get through or get a callback. How can I stop my service?

  • TheBoredRoamer Mister Bored (@TheBoredRoamer) reported

    Oh suprising news, @Xplornet not working again. Xplornet is the Delorean DMC-12 of internet providers.

  • Holeinoneboy Parenthesis Brackets III (@Holeinoneboy) reported

    Now going into day 4 without internet. No ETA on fix. Apologies for the inconvenience just don’t cut it. Worst company on the planet @Xplornet

  • BoichukLaura Laura Boichuk (@BoichukLaura) reported

    Hey @Xplornet my service has been down for 27.5 hours. No one can.provide an ETA on the repair. Fixed wireless is also my business. There is no world I would have techs that couldn't have this fixed by now. 1/3

  • FrankReardon1 𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    @DustinPatar Yes just switched to a different ISP. Cellphones and NWT DSL having issues it looks like. @Xplornet is still working

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧🇸🇬🇺🇦 (@BrentHCameron) reported

    @Xplornet - I appreciate all the warm and fuzzy tweets about photo contests & film festivals, but probably 1000s of your clients aren't even getting the usual 0.05 MB you deliver. Maybe acknowledge there's an issue on your account to give us the impression that you care?

  • staysangry If you’re not angry you’re not paying attention (@staysangry) reported

    @tammyrobert Nope. We don’t even have good cell service here. I have xplornet lte and it’s actually really good. But 110$ per mth. I also have a land line $70/mth. Cell phone $80/mth. And we bought a cell booster for $800 when my husband had to work from home. It’s expensive to be connected.

  • AK_BridgeLake Ann in Bridge Lake (@AK_BridgeLake) reported

    @FrozenF8 Those speeds remind me of when the only internet choice available to me was Xplornet. Hope things don't take too long to recover for you after that horrible storm.

  • SICHLBears x-Acadia Grizzly Bears 🐻 (@SICHLBears) reported

    No home internet service since Sunday so our lines tonight for pivotal Game 4 will be…completely random. Hopefully we don’t have any significant injuries to adjust to or anything. 🤬 PS: @Xplornet sucks *****.

  • Badenoch1 Paul Rhodes (@Badenoch1) reported

    If you are an @xplornet customer it helps to have a back up system. One storm and they are out for a day (and counting.) No response from their (smirk) customer service on when service will be restored.