Xplore Outage Report in Prescott, Ontario

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Prescott, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Prescott, Ontario

Latest outage, problems and issue reports in Prescott and nearby locations:

• 
  🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported 12 minutes ago from Augusta, Ontario

  @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Serena🇨🇦🇮🇹🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Serena_writes) reported 6 minutes ago

  @ALGfreedom @newhandle17 @elonmusk I got out of my Xplornet contract: caught them in a lie. They told me ‘no prob’ working from home. But the latency prevented me from connecting to work network!! (Signal to satellite too slow esp w/ VPN). I’ll research Starlink, if any latency issues & of avail here. Should be:

• 
  Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported 7 minutes ago

  @Maqaiti @northwestel We were reaching monthly limits with our Xplornet package within couple weeks during the last lockdown, causing our data to slow right down. Must be much more frustrating in places like Iqaluit

• 
  Luke Munro (@_lukemunro) reported 8 minutes ago

  @Xplornet I contacted your customer support yesterday. I waited 1 hr 25 min on hold to get through. They couldn't help me and said they would pass my issue on to a specialized service team who is not available 24/7. I have yet to hear back. This issue has gone on for three days now.

• 
  Garrett Wolf (@garrett_wolf3) reported 10 minutes ago

  @CadeTreacy @Xplornet @elonmusk I haven’t heard a single bad review. Glad we held off on getting a Telus hub, they ended up not being all they were cracked up to be in our area.

• 
  whatajokeffs (@DJLO) reported 12 minutes ago

  @Xplornet Please enjoy fixing your broken service for your paying customers.

• 
  Yvan Shank (@Shanksters) reported 13 minutes ago

  @Xplornet It's essentially down near Finch ON. Do I need to go back to dialup? It would be faster.

• 
  Wendy Forbes (@WendyFo93193475) reported 18 minutes ago

  @evilplasticfork That’s big news my internet has been down for 3 days …no access to anything. Xplornet sucks

• 
  Boyd Merrill (@BoydinNL) reported 19 minutes ago

  @Xplornet has got to be the worst most frustrating internet service provider in the world! Terrible. #awful

• 
  Riemann (@Riemann97885212) reported 19 minutes ago

  @Xplornet We Canadians cannot begin to explain how happy we are that Starlink is going to slowly decimate your awful company.

• 
  Robert H (@Robert_Hammond) reported 22 minutes ago

  @Xplornet Thanks for the update. Your customer service folks tell us: It might be an issue with the tower and they were working on it Tuesday (2 days ago) Or that our radio/equipment is now too old to connect to the tower now. Or that we should power on/off our modem+radio one more time.