Xplore Outage Report in Prescott, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Prescott, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Prescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Xplore
Xplore is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Prescott, Ontario
The most recent Xplore outage reports came from the following cities: Brockville.
| City | Problem Type | Report Time |
|---|---|---|
 Brockville |
Internet | |
| Brockville |
Internet | |
| Brockville |
Total Blackout | |
| Cardinal |
Internet | |
| Brockville |
Internet | |
| The Island |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Prescott, Ontario
Latest outage, problems and issue reports in Prescott and nearby locations:
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🌤 L&G Weather, News & Traffic ☃️
(@WeatherLandG) reported
from
Augusta, Ontario
@747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!
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🌤 L&G Weather, News & Traffic ☃️
(@WeatherLandG) reported
from
Augusta, Ontario
@GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@jaycanjay) reported
@Xplornet a bunch of your customers are out of service and your phone lines are unavailable. How about a tweet to let your customers know? Starlink can’t come soon enough.
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VictoriaL59
(@Victoria59L) reported
@Xplornet can’t get thru on your phone line. We’re on the Bruce Peninsula ~ we’re down. Any updates? Ty
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Näncy W 🦉🍁
(@NancySWashton) reported
@s_rich27 @Xplornet I was thinking the same thing. @xplornet has by far the worst service in the industry. Brutal.
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Chris L.
(@cplocke) reported
@Xplornet can we get an update on why your internet service is out across most of the country? Your service is out more often than it is working. So frustrating!!
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Matrixxxツ
(@SmevyBean) reported
@Xplornet Also, why is the service down?
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Lynn
(@Lynnincanada) reported
@Xplornet how about an update to your thousands and thousands of customers who are wondering why the Internet isn't working. Can't even call support.. .
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Steve Rosic
(@mysmmx) reported
@Xplornet internet is down you know it’s down and are playing like an ostrich with your head in the sand. Things happen totally understandable but keeping us in the dark is bad. You have websites and social channels at your disposal. Nothing. I’ve tried to support you, no mor e!
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Mitch Carpentier
(@jpmitchcarp) reported
@Xplornet looks like your service is down across Ontario. Can you inform us of what the issue and expected resolution time is?
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Diana Poulsen
(@dianapoulsen) reported
@Xplornet can’t get through on your phone, are you having an outage in Ontario? Is it maintenance or something else?
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Isabh352
(@isabh352) reported
@Xplornet any update on this outage? I tried to use my phone to open a case online and couldn’t get anywhere. Will you offer credit or will we have to call back to get a credit?