Xplore

Xplore Outage Report in Prescott, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Prescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Prescott, Ontario 12/13/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Prescott, Ontario

The most recent Xplore outage reports came from the following cities: Brockville.

Loading map, please wait...
City Problem Type Report Time
CanadaBrockville Internet
CanadaBrockville Internet
CanadaBrockville Total Blackout
CanadaCardinal Internet
CanadaBrockville Internet
CanadaThe Island Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Prescott, Ontario

Latest outage, problems and issue reports in Prescott and nearby locations:

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jaxhood14 Jaxson (@jaxhood14) reported

    @Xplornet when are you going to start giving customers what they pay for? 25mb/s down is ok except that customers never get that speed consistently. Paying 100$ a month for internet that throttles and for towers that are oversold is absolutely ridiculous! Barely useable!

  • frankpolat Frank Polat (@frankpolat) reported

    @Xplornet if you will not respond to the customer issues for solving it, why asking account details in DM and awaiting one week no answer. You guys are perfect! for demonstrating every small thing of unprofessional service.

  • plquimper Pierre-Luc Quimper (@plquimper) reported

    @Xplornet @Starlink will fix everything ;) sorry for @Xplornet

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    That is what I pay $130 bucks a month for mind you these are Silo prices but xplornet "traffic management policy" yaaay, FYI SiloWireless never throttled their customers and their bandwidth never suffered. @m3t4lw01f @SucksXplornet @xplornetretweet

  • smPhreakazoyd Sean Moore (@smPhreakazoyd) reported

    @Xplornet What does xplornet plan to do to help lockdown people in ontario? maybe unlimited again for rest of dec 2020 and jan 2021 to help the customers out?

  • AAurora8911 AutumnAurora8911 (@AAurora8911) reported

    @Xplornet Put one between colchester and Kingsville please. My kids cannot do their online schooling (it’s the ONLY option at the moment) because our internet is too slow 1mbps at best. $140 a month is criminal. Currently a complete outage had to use all my data to video chat my loved ones

  • fontgirl Cindy Doroschuk (@fontgirl) reported

    All I want for Christmas is a good internet connection @Xplornet seriously 50 minutes to wait for customer service I need a better provider that can service rural #manitoba what’s it going to take?

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet your network is a oversold pice of ****

  • KayytieH Kayytie Hatcher (@KayytieH) reported

    @ASHESOJMJPN @Xplornet It’s always something. They never own up to anything

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    @Xplornet I see no point. I called repeatedly already. Was finally told by one of your supervisors that I should have been told when I purchased your service that evenings would be poor. That made me laugh. It also made me give up. See no point in another phone call.