Xplore

Xplore Outage Report in Prescott, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Prescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Prescott, Ontario 02/10/2026 07:25

February 10: Problems at Xplore

Xplore is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Prescott, Ontario

Latest outage, problems and issue reports in Prescott and nearby locations:

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DiabloTweets Dylan (@DiabloTweets) reported

    When you’re frustrated by @xplornet and their awful internet service and you search @twitter only to find out you’re not alone. You know it’s bad when you dream of the dial up days. What happened to the internet being an #EssentialService in Canada? @JustinTrudeau ?

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • iamjomama1 @iamjomama (@iamjomama1) reported

    @Xplornet 5 km west of Ingersoll, ON and service is out. Required for school and WFH. Please advise when you will be back up

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet useless ****

  • No0neParticular The Dave 🇨🇦 (@No0neParticular) reported

    For anyone considering #xplornet, be advised if you have an issue, they are ok with you being without service for a full month before they will send a tech out. @Xplornet @Xplornetsuppor1

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    All these "we're building rural internet" posts are funny because they should have started 5 years ago to keep at least some pace with urban options. Instead, they gave money to Xplornet and they just bought up their competitors and turned them to ****.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Ansovald @Xplornet My latest speedtest was 3mbps down. I'm not home to run another using that website, but my Google WiFi is reporting 0/0. Screenshots incoming...

  • silverdoecos party poisson (@silverdoecos) reported

    @sariegowie @Xplornet I am zero percent surprised. No empathy at all and just rotten service all around; it's appalling. We're looking into execulink as we speak, which my neighbor just told me she has so here's hoping 🤞

  • dharmachef Dharmachef (@dharmachef) reported

    @Xplornet Why? Wait for an hour and find there's nothing wrong. The problem is yours for overselling the bandwidth. Contacting CRTC, and my MP