Xplore outages and service status in Prescott, Ontario

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Prescott, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Prescott, Ontario

Latest outage, problems and issue reports in Prescott and nearby locations:

• 
  🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported 9 minutes ago from Augusta, Ontario

  @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

• 
  🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported 14 minutes ago from Augusta, Ontario

  @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GL Guevarra (@GLGuevarra) reported 2 minutes ago

  @xplore_ca The connection is back. But it was down for an hour or two.

• 
  Moe G (@moegaultier) reported 3 minutes ago

  @xplore_ca Yeah right, and using rabbit ears and pots and pan to transmit from customer to customer…

• 
  Karen Favaro (@FavaroKaren) reported 3 minutes ago

  @cogecohelps omg….the worst internet service ever. Xplornet was better at half the price

• 
  Ally Bryant (@Eh_Bee_Sea) reported 5 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Mason (@MasonXavCam) reported 8 minutes ago

  @Xplore_CA is terrible. Unreliable.

• 
  Fur kid Mom 🇨🇦🇬🇱🇺🇦 (@sue_platts) reported 8 minutes ago

  @xplore_ca Why is my internet down again? I understand the outage on PE the other day but it’s now been down for 1.5 hrs. I’ve been on hold for 1/2 an hour.

• 
  Andrea Galante (@AndreaGal67) reported 11 minutes ago

  @altimaguy11 The issue is that the Xplornet didn't have the speed or download capability. We have no cell signal where I live so EVERYTHING runs through Starlink...all cell phones (talk and text), internet, VOIP phone, streaming and computers. Seamlessly.

• 
  All In (@apclaus) reported 12 minutes ago

  @xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸

• 
  Commissioner Miner (@fanCRTCProfling) reported 12 minutes ago

  Dear #CRTC Journo's, Words (and people) are coming to me asking if I know anything about Xplornet ending their service in Nunavut (this is what they are being told). Any info? CC: @thewirereport @CarttCa

• 
  James Fisher (@jamesfisher12) reported 14 minutes ago

  @xplore_ca Don’t worry I fixed the problem it’s ur company