Xplore

Xplore Outage Report in Prescott, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Prescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Prescott, Ontario 03/31/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Prescott, Ontario

Latest outage, problems and issue reports in Prescott and nearby locations:

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulRenaud613 Virtual Nonsense (@PaulRenaud613) reported

    @Xplornet I called tech support and was able to determine that my modem was fine. Your tech was unaware of any satcom issues (he kept calling it a tower), yet my service mysteriously restored itself almost exactly 48hrs after it failed. You need to be more transparent on satcom outages.

  • willoagr Dave Elliott CCA On (@willoagr) reported

    @lammy9661 @Xplornet @TELUSsupport Yes Kevin ours is not working either. If other businesses offered service like internet companies offer service to rural customers they would be run out of town

  • 747_s Canadian Britchick 🇨🇦🇬🇧🇺🇸 (@747_s) reported

    @Green_Duck10 @Xplornet supposedly *service issues*

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I find it funny that 99% of @Xplornet's replies to things start with "Hi there, we're sorry that ...." Actually probably closer to 99.9% Better uptime than their service, that's for sure.

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported

    @lammy9661 @Xplornetsuppor1 My son asked the other day why we didn’t have Xplornet. A friend of his has it and, I guess has little issues for gaming. I told him because i want it to be functional more often than not and Xplornet has an awful track record.

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    Anyone else have issues with @Xplornet this evening... let me guess, the weather is causing issues... we can control the Mars rover from earth yet we can’t provide reliable Internet to rural customers?? Great opportunity for @TELUSsupport to step up and fill the void...tiring😡

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @XplornetES #FunFactFriday - In a unique marketing ploy, @Xplornet advertised a service for unlimited high speed rural internet promising things they knew they couldn't deliver! Each user was given only a fraction of what was promised, with some unable to even work from home. #MarketingFails

  • DanaMcIntosh Dana McIntosh (@DanaMcIntosh) reported

    In the middle of a pandemic, with so many people working from home, why can't @xplornet do their maintenance in the evening or on the weekend when fewer working folks would be impacted by loss of that necessary service? #epicfail

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Funny how they never ever take a picture of their own work. It's not like xplornet would flat out lie about these pictures that pop up randomly on their their twitter. I mean, xplornet lies about their speeds and reliability all the time, but these pictures they spam.... real?

  • MikeLoughlin77 Mike Loughlin (@MikeLoughlin77) reported

    @Xplornet I called your Customer Service over 4hrs ago and am still waiting for a call back. Is anyone working? My internet is out and could use a little tech support here 🤨