Xplore outages and service status in Prince Edward County, Ontario

Problems in the last 24 hours in Prince Edward County, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Prince Edward County, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Prince Edward County, Ontario

Latest outage, problems and issue reports in Prince Edward County and nearby locations:

• 
  Fernando Duque (@TheDuqueUK) reported 52 minutes ago from Prince Edward County, Ontario

  @Xplornet service is down in Ontario and Quebec.......customers waiting to hear ANYTHING from @xplornet customer service

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nichole Neubauer (@N_Neubauer) reported 4 minutes ago

  Help! Using Arlo camera system at farm 45 min away near SK border to monitor cow feed and H2O.Sasktel installed a new tower. Telus Smart Hub bounces between Telus and Sasktel tower. Result: deactivation of hub. Xplornet is full Starlink is $ (already have at home) options?

• 
  Onkwehonwe Organics (@OnkwehonweHerbs) reported 8 minutes ago

  @xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 10 minutes ago

  @xplore_ca WTF??? Is this why there's an increase on my bill? So you guys can drive brand new trucks?

• 
  Mitchell Mcintosh (@kujala_good) reported 12 minutes ago

  @xplore_ca You need to fix your internet it's getting really annoying I use YouTube to help me sleep and it never works I try resetting and nothing

• 
  Allan Wilson (@uncleal13) reported 13 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  Derek McLean (@dmclean82) reported 16 minutes ago

  @xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

• 
  Ally Bryant (@Eh_Bee_Sea) reported 18 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Kel.Ehh (@KelllEhhh) reported 21 minutes ago

  @xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.

• 
  - Julz - (@julzlajulzjulz) reported 22 minutes ago

  Oh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!

• 
  Darren (@xraydares) reported 26 minutes ago

  @pcroft @xplore_ca That sucks