Xplore Outage Report in Prince Edward, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Edward, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Prince Edward and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Xplore
Xplore is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (5%)
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TV (%)
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Phone (%)
Live Outage Map Near Prince Edward, Ontario
The most recent Xplore outage reports came from the following cities: Belleville and Picton.
| City | Problem Type | Report Time |
|---|---|---|
 Belleville |
Internet | |
| Picton |
Internet | |
| Belleville |
Internet | |
| Belleville |
Internet | |
| Belleville |
Internet | |
| Picton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Prince Edward, Ontario
Latest outage, problems and issue reports in Prince Edward and nearby locations:
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Fernando Duque
(@TheDuqueUK) reported
from
Prince Edward County, Ontario
@Xplornet service is down in Ontario and Quebec.......customers waiting to hear ANYTHING from @xplornet customer service
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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InvertedCow
(@CowInverted) reported
@Xplornet That is actually the Xplornet customer service team hard at work
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Lickers
(@Zurpzi) reported
Bro I need Daddy Elons Starlink net nowwwww!! Xplornet got me staring down a barrel every night ffs
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Lily DesertWave
(@LDesertwave) reported
from
Clearwater County, Alberta
@Xplornet oh look first snow fall and the internet goes down.
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Christopher
(@Chris64Roddick) reported
@Xplornet Used to get around 50 Mbps in central Ontario and worked very well ! Not sure why some have issues ? I’m with Starlink now so 250 is normal.
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Treatz420
(@Creecepticon) reported
@Xplornet I will call I just want to know what is actively being done to help reservations who have to use your service and have to struggle to get a decent signal. I had same issues in Maskwacis moved to Tsuu'Tina same issues. Your boasts of fast streaming may work if your the only person
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Matt Marsh
(@marshmat) reported
@Xplornet @EORN_CA ...industry works. Scheduled outages are planned, and have a definite duration, and are done during non-disruptive hours. (Industry norm is midnight to 5am unless physically going up the tower is needed.) Issue 2: When you're making a change in production, you test it....
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Matt Marsh
(@marshmat) reported
@Xplornet @EORN_CA ....on Kepler tower (Sydenham ON). ECI 05E1101 if you're curious. Issue 3. Your call centre system, if overwhelmed, says "we'll hold your place in line and call you back." But that system broke three years ago and you never fixed it. If the lines aren't answered....
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DanaA
(@lifewith3boyz) reported
@Xplornet No you say you will but you never do, even after repeatedly calling you.
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Mike Spring
(@MikeSpring2) reported
@Xplornet so my internet has now been down for 7 hours. What's going on