Xplore

Xplore Outage Report in Pugwash, Nova Scotia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Pugwash, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pugwash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Pugwash, Nova Scotia 12/28/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • chalackd Dano (@chalackd) reported

    @Xplornet Internet out, at your exorbitant prices, since Saturday night, and this is what you decide to tweet about? How about you fix the problem, or at least reach out to customers with an explanation and compensation for downtime, like CCI would have before you bought them...

  • dchipp David Chipp-Smith (@dchipp) reported

    Hey @Xplornet, r u going to #fixyourshit? 39 hours without internet now. Calling your 'support' gives me a different answer each time. First it's a Fibre line issue now it's still being diagnosed but not really sure what is going on?? Hey @AltimaTel do you service Rockyview?

  • michaudlarry Larry Michaud (@michaudlarry) reported

    @Xplornet Why didn't you notify your customers of the issues? Keep us posted? Why did it take so long to repair?

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet @AltimaTel Should be up and running my morning. Just off the phone they said they were waiting on parts. Call in again because I got 2 weeks free service on top of the discount I already had gotten. The proper way to pay for this internet is not paying for it. Make the company suffer

  • chalackd Dano (@chalackd) reported

    @chefdills Imagine being in 2022, running a highly overpriced ISP, and still being too cheap/incompetent to have redundant hardware in place so your customers can be out of service for two full days while you wait on parts... Only @Xplornet...

  • tara_m_davidson Lonesome Dove Ranch (@tara_m_davidson) reported

    @AgDebraM Yes! It’s been great. I had to spend thousands in radio satellites just to get an xplornet signal to my yard. The start up for starlink was peanuts.

  • chalackd Dano (@chalackd) reported

    While the first efforts at rural 'broadband' were being rolled out, the vast majority of rural people were nowhere near the service areas. Until one day that changed, along came @Xplornet, with a game changing satellite based service for remote customers.

  • EeveeKyoryu Eevee_Kyoryu (@EeveeKyoryu) reported

    @Xplornet Tweeting about coyotes and there is still no ETA for the internet, nor is there any update, just coyotes and ******* tweets about Ed, and Taylor. News flash! No one ******* cares!!!! FIX YOUR ****.

  • HoneycutRa Robb (@HoneycutRa) reported

    @chalackd @Xplornet Don't get me started on cell service around my area!😬😬

  • shmaelo Shae D (@shmaelo) reported

    @Xplornet Your loyalty department will not answer the phone to allow me to cancel my service. How can Sales pick up immediately, but you will not provide any methods to cancel?!?!